Customer Ratings & Reviews

I an really enjoying the features on my LG NeoChef countertop microwave. I love the chime instead of a loud beep. It is also attractive and less alien than previous models

Love the clean look. Full on touch screen display. Works great

We LOVE this microwave. It is easy to use, the door opening is simple (and not a spring-loaded button, which we hate), it's easy to clean AND it plays a delightful song when the food is done. Highly recommend this to you if you are wondering which model to get.

Performs well looks great! This is a great addition to our kitchen.

Nice looking black stainless steel machine. Very powerful

This microwave seems to heat food up at a much faster time than my old microwave. If you buy this unit, please be aware of the time you set. I do not like that there are no numbers to set the time you want. I like the size and it fits on my counter very nicely.

I am very happy with the modern and sleek look of this microwave. It matches all of my black stainless steel Samsung appliances. The interior has a nice dark look (I hate white microwave interiors) and looks clean!

In June of 2018 I purchased this microwave oven, having heard that LG made quality appliances. I was impressed by the 10 year warranty. Although the display is hard to read, and the sensor cook feature tended to cause food to explode, I found it worked reasonably well. I recently (October 2022) noticed rust spots at the back of the interior and called customer service. They requested photographs and said there wasn't much rust and suggested that I clean the oven regularly with lemon juice, rinsing with clear water. I have done this and it seemed to make the problem worse. In any case, I am disappointed with this and my next microwave will have a stainless steel interior.

Finally decided to upgrade the microwave I bought in 1996. Microwave technology hasn't changed too much. This one does the same things my old one did - heats up my food quickly. It is a bit cleaner though.

More powerful than our previous microwave yet it first into the same space. The lack of a number pad to enter cook time took some getting used to but it works just fine.

works like new after a year still working as new i like the touchscreen

Super modern and smart features. This was going to be tucked away in a nook of our counters but since it looks so nice it had to be shown off. I did have to do a quick read of the manual to understand all the features as they are not that obvious but very smart in function design.

Easy to work with it , has a touch panel. Excellent

Hello, We are happy with this microwave, but instead of a 'ding' sound when the cycle is finished, it sings a little 'diddy'. It also sings it when you start it. This is not only annoying, but it can wake up others in your home when you must work late and need to warm something up. There appears to be no way to shut this feature off, or even to lower the volume. We checked online, and it seems this sort of annoyance is noted by a lot of people with different types of microwaves. We do not need to be entertained while we prepare or warm our food, so I am unsure why microwave manufacturers have forced this into their machines. This, however, is not Best Buy's doing.

This unit was purchased to replace a 20+ year old microwave. We wanted to upgrade the kitchen with LG appliance and also wanted to change from white to stainless steel. This microwave works well, but took a little getting used to as it has many of it's controls hidden behind the door.

Moved into a rental house that doesn’t have a microwave, so I picked this bad boy up for a great deal. Even though I wish more of the controls were on the outside of the door, it doesn’t really matter that they are on the inside. It heats things incredibly well and doesn’t have the awful cold spot in the middle. Powerful and very quiet. Highly recommend

Microwave fit perfectly in our cupboard space. Easy to use.

This microwave is great size and works as expected!

I never really buy microwaves often, but my old one died and decided to buy the most modern and simple microwave I could find and this one checks out! Feels so epic just heating up left overs with the simplistic touch screen, and it works as you’d expect.

this oven is great like the no button access and the look