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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5474 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 5,475 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it.!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is remarkably fantastic to used every single used that give you a reminder.!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Mrs. Marie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size but having to get use to the new timers and how the door opens on this one.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Wasn't All I'd Hoped For

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty and neatly designed microwave, but it doesn't seem to know its own strength. Perhaps as I use it more, I'll find it's better than I think. I'm just glad I found the seconds bar on the front. I mostly use that feature. I definitely have to be present, checking, and alert in using any of the presets. Admittedly, I haven't used all presets yet. I guess I expect magic out of the LG brand. It'll do. I don't hate it, and maybe I just need to scale down my expectations. If I find the "magic" in it, I'll be mindful to come back and give it better comments.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    No Complaints

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t used to the slide to set the time at first, but it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A nice appliance that does the job and looks great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave met my expectations. The various settings makes heating food easier. It warms food fast in manual settings too. It’s also sleek looking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So Happy with my Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with this microwave. The sensors cook the food to perfection. I even used the sensor to defrost a piece of meat and the edges were not overcooked. Love the look of the microwave. I hope we get many years of service from it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sticky door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if your counter top is real smooth the micro will move when you open the door. Rubber pads fixed the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stryke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this microwave for about a month and it has been great! The sensor heating is a nice feature and I use it almost exclusively to heat up food. The only problem that I've faced is that if you let the sensor reheat go for the full time, it tends to overheat your food. From reading reviews, it seems that others have the same sentiment. I usually stop it when the timer shows a minute left. Another thing to note is that the door swings out pretty wide since it's full width. However, I really like how simplistic it looks with only time control on the front and the more detailed controls behind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for the buck in microwaves

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold microwave works well, quite, heats up great and I love the slide timer

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    It sings too you....LOL

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good microwave. It cooks evenly and looks very nice on the shelf. The controls inside the door are a little weird but it keep the outside look very clean if thats what you're going for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks sleek, but noisy and the controls are touchy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great on the counter. However, it is noisy and the touch controls aren't always very responsive. I figured out the noise was related to the roller tray underneath the glass platform. One of the selling points is that this one has 5 points instead of 3. Well, only 3 of those points are actually rollers and I think that's why it vibrates and makes so much noise. Before I tossed my old microwave I saved the roller platform. I put it in the new LG and it is much quieter. I'll be using my 16-year-old rollers since they are superior to what came with the LG. That fixed my wife's main complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works fine, but controls are a little confusing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this unit, wife not so much. Controls are a little confusing, you have to open the door to program it, a little strange. Works as good as the samsung it replaced, and hopefully will last longer. So far 3.5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Powerful Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is so powerful compared to our last microwave. It doesn't take as long to heat things up. It's on the larger side so we're able to fit more dishes inside. Overall, very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing wrong was i wish id had one of these sooner. Best microwave ever. And e a sy cleaning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neo Chef really delivers as advertised. With no button to push for the door, the operation is quiet and easy . The internal capacity really makes it east to take care of cooking chores that are tricky if the space is too small.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! Cooks so much faster than my last one which I had loved for years. Very nice looking in my kitchen. I didn’t set the clock which gives it a classy black appearance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice LG microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave! Glad I bought this item. Instead of a beep when cooking done you hear a little tune, so much nicer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice microwave. it is relatively quiet and cooks food evenly. Also looks quite nice on the counter

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and it's simple to use. Losing number pad for inputting time takes a little getting use to but sensor warming works good

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to review our product. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. LG

  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Sleek, but noisy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a great looking microwave - probably better looking than most of them out there, only issue was how noisy it was. Not sure if mine was defective, but the rattling noise it made led to me returning it. Also, the finish noise was interesting… had to turn that off.

    No, I would not recommend this to a friend