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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5474 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 5,475 reviews
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Poor design makes this microwave undesirable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this microwave as soon as we got it home, brand new. It made a low level grinding noise while running. It sounded like the rotating mechanism was somehow defective and grinding while turning. I made sure the glass platter and carriage wheels were assembled properly. I also tried rotating by hand. I came to the conclusion that there was nothing mechanically wrong, it was just something about the design of the platter/wheels that caused the noise. However, my wife would not accept it. And I agreed. The microwave we were replacing made suspicious noises prior to failing. And the noise made by this new one was unsettling even though I was 85% sure there was nothing wrong.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for reaching us. I'm sorry to hear about the issue you experienced with the new microwave. We understand your concern and hesitation, especially given your past experience with a failing microwave. Your peace of mind and satisfaction are important to us. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 2 out of 5 stars

    Durability is not there.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted about the life of my protection plan. Now i have a big burnt hole in the back. Not what you would expect from a microwave that costs almost $300

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice looking microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up exchanging the 1.5 for the 2.0 since the larger one fit our below counter space better. The controls behind the door on the 1.5 seems weird, but we never used since we returned. 2.0 is great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Looking Stainless Microwave Perfect Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stainless still and the perfect size to cook for a med size family. However, having owned an LG microwave in the past I miss the melting feature and the popcorn figure can not be fully trusted make sure tending to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little noisy while it is heating up something but otherwise it is a very good microwave

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave!!!! Sure make the previous oven so obsolete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my microwave. I love the little tune it plays once the food is ready.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Don’t wait just but it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast, efficient easy to use and the best microwave I have owned. I researched it on consumer reports and it was definitely tip of the line and worth every penny. I have used microwaves for over 25 years this is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    lost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a very sharp looking appliance. works really well, reading the operating manual is a must to take advantage of all the features of this wonderful appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave I have decided to purchase. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful device and my whole family is able to use without any confusion. This has been the best microwave we’ve ever purchase and I am becoming more attached to the LG brand.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love this microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the simplicity of the cook time slider. I don't use any of the sensing functions, but I'm happy with the basic functions and design of this microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appealing black stainless; works great. A little unusual to have the select buttons for cooking on the unit panel after opening the door. Don’t mind it though. All my appliances are LG.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great design, feature-rich

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built, really like the design with the flush front and hidden control panel. Very attractive for what is normally a pretty mundane workaday appliance. Pricey though, for a microwave oven.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open Box Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an open box purchase with no visible issues. LG brand has been pretty good to us and this Micro appears to be living up to standard

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG-NeoChef

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything very well and very easy to use. It will even play a tune to remind you that you left your coffee in the Microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this a year ago in Australia. When we moved back, I bought the same one because I liked it so much. Some people may not like the “ready” tune, but it doesn’t bother me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very nice and works perfectly. The buttons on the inside are a nice touch. A big upgrade from a 20 year old model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and don’t have to wait long for food to be warmed up. Warms up cooked food already in 2 minutes. Definitely worth the buy in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice replacement for our old microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I selected this microwave because of the Smart Inverter feature. I especially like the defrost feature. It has taken some adjustment because the time can only be increased in 10 sec or 30 sec intervals. I like the chime signal at the end.

    I would recommend this to a friend