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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5474 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 5,477 reviews
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Heats up very quick. The defrost is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and heats things very efficiently, it has a jingle instead of a beeping when done and I love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LG Customer service a joke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this microwave in and were so excited about all of the features. We looked at a TON of different sizes, brands, and features. The diagnostic feature stuck out to us, since the reason we are buying a new one is our old one, of just a few years, went out. We plugged it in, put some food in it and started it up. It worked. My husband went to do his plate, and it would come on, and literally turn right back off. The time would stay on and everything. If you pressed start again, it would just turn right back off. We tried unplugging and replugging to reset it, didn't work. Tried a different outlet, didn't work. We decided to call and use the diagnostic feature. The customer service agent said we couldn't use that since it wouldn't turn on. OK...?? Then she proceeded to tell us to make sure the door is shut.... well, this model, you have to close the door to hit start. We asked her if she had the right model. She got frustrated and started to "read" the troubleshooting to us again. after she insisted several times to do things that didn't make any sense at all, then she told us we had to return it and get another. Well, yeh right. At this point we were done with this microwave and done with LG. Good luck

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Microwaves, please visit https://www.lg.com/us/microwave-ovens. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane LG

  • Rated 5 out of 5 stars

    GREAT! Does the work for you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG microwave cooks with accuracy. Has sensors to detect what is placed in it, heats/cooks the food instead of wasting energy and time heating up the ceramic and glass serve-ware the food is on. "Sensor" cooking has multiple levels that heat/cook food according to the type of food - does frozen foods pretty accurately. Cooking vessels & plates do get hot in the area of the food cooked on them, so some caution is needed when removing a dish from the machine. We also noticed that there is almost no spattering of foods around the walls of the cooking chamber. We've had this machine for a month and are now using it to prepare more meals than was possible with an older one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super cool microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black stainless steel to match all the other appliances in the kitchen. Works great and the chime instead of a buzzer is a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great looking microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works great so far and I like the touchscreen display. The only thing I didn’t like about the product is that it didn’t have the traditional 0-9 button.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good styling and simple functionality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was right for the feature set. Simple stainless steel and black design blended with the aesthetics of the existing appliances in our kitchen.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Okay but not quiet

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. Only problem i would say i have is that it is very very loud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the microwave is best . Fast heating and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use! Even talked my parents into buying one for themselves!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Easy to by

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, purchased on line and picked up same day. had in two hours bought it, picked up and was using it. Easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Microwave I ever owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave heats extremely evenly. Very simple outer controls with options when door is open. Power level works by lowering power not just having the microwave turn on\off during cook times. Can soften full hard stick of butter without any melt. Turntable is very sturdy, easily fit a couple bowls side by side or the big glass popcorn maker. Slate black interior is very pleasing to see when microwave is on. Sensor reheat works by measuring the steam temperature inside microwave. Beverages works great but dinner plates and pizza were overcooked by the time enough steam built up. Heating up partial power worked great however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great microwave! heats up the food evenly! overall a great applicance for your kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement everything looks great outside of the box. Yet to install and will update review for update.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good nuker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave, get things hot but it’s not too loud, although the chime is a little too happy for eating out of a microwave

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice microwave oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this microwave for my daughter as a housewarming gift. note this is a counter top model. she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    lg neochef

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item, very big on the inside, love the black stainless steal color, love the upgraded technology for this microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice microwave for our built in microwave shelf. It is a good size and it fits the dimensions we needed. It is nice to not have a white interior to clean as well.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Looks Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very happy with the microwave. I do not miss the time buttons at all. The slider is easy to use and intuitive, plus the microwave looks very modern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave supreme

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful microwave, cooks delightfully thru and thru

    I would recommend this to a friend