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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5474 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 5,477 reviews
  • Rated 1 out of 5 stars

    A waste of money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product 20 months ago, and loved it! I loved the smart inverter technology that steamed fresh vegetables to perfection, and had all the versatility I expect in a small appliance microwave. But my respect for this product and this company are no more! After what I consider a small investment of hard earned money into this product, it just quit working. The clock works, and I can set the timer to warm or steam, but it comes out just as frozen or cold as it did when I put it in... it won’t even melt butter! And then, I’ve gotten the most disrespectful customer service to top it off. The 10 year warranty imprinted on the front of the unit is just a gimmick to intice you into purchasing a useless product. I have always trusted the LG brand , but after this experience, I will never have another LG product in my home.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    works well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and is attractive. meets all my needs. A little fussy with fingerprints. Makes lots of fun beeping sounds too:)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use & easy to clean. I initially was looking @ the 2 Cu.Ft. but was 2" too wide to fit in the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intuitive and works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's touchscreen is very responsive. The controls are easy to use. It even plays a nice jingle when finished warming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot better than our old one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is better than our old microwave in every way. Also, the dang thing plays music instead of beeping at you. It's very unique! So far I'm loving everything about this microwave except the sensor cook pizza option. It does excellent on square pizza slices, but dries a triangle piece out to near in-edibility. Other than that, we have no complaints. The sensor defrost on this thing is a complete game changer! No longer do we have frozen chicken or ground beef come out with a cold spot in the middle. Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Looks good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent microwave but makes a rattling sound when running.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Small but mighty

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a smaller microwave but was afraid it wouldn’t have enough power. I was wrong. This is great and has more than enough power.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Neochef

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this actually heats the food and not the bowl , ease of use is a plus

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    mike rowe wave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid unit for the use to date, not yet had heavy duty reheating meals after family gathering.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is the bomb! I have never spent this much on one but it is so worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Did what we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old microwave broke and we needed something right away. The LG works great - better than our old one.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of this product. Unfortunately, i did not purchase the extra coverage.This product was delivered to me Jan. 10. It has a 15 day return policy. On the 15th it started making loud vibrating noise. I was not able to make the return. I am now stuck with the noisiest microwave, ever!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good clean and simple to use unit. color choices were good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I would recommend it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it!! Easy to use, has a lovely chime when food is ready. My grandson loves to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrived as scheduled. packed well. was a depicted in picture. instructions included. Is a very nice microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG is a great product all of my products are by LG

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is a great product all of my electronics are by LG I really enjoyed the microwave it's great product excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the Best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had microwaves in the past but this one is the best I’ve ever owned. Everything comes out to perfection. No worries about setting the temp each and everytime

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Very nice looking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit in the space I needed it to. Took a bit of learning how to use as my original one was different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice microwave and heats exceptionally well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Keeps Clean Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Look - buttons are responsive and the door functions better than a button press open

    I would recommend this to a friend