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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6792 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 6,792 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this microwave works great and very quiet. Two thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really big and nice. Got it for a gift and they loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Just what I was looking for. Great product. Would buy again if I needed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC MICROWAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first LG microwave I have ever purchased. So far, I'm very happy with how it works. I had a Panasonic and will NEVER buy that brand again. Hope this one lasts longer than 3 years! The only thing I don't like about this LG is that when you change the power level is does not show what level your using in the little window. The customer service at Best Buy was FANTASTIC!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    nice looking

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use very spacious and convenient love my new microwave

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge size. The auto sensing cook time has worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A great microwave from LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge interior. Sensor touch controls. Great to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a large family. Big unit. So need the space for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have now used our LG microwave for 3 weeks. So far everything has worked as it should and we are pleased with the performance. The interior light is bright, chime is different but causes you to grin. Wish control pad was backlit. Would recommend product. Slowly replacing kitchen appliances so they are all LG.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unit is OK, Best Buy was very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery time excellent. condition received excellent. Unit has a lot of power and cooks fast. Push button door operation is not convenient nor easy to use. Interior is dark gray and not my preference. Not as many features as some others, but I don't need them. Cooks TV dinners, boils water, makes popcorn well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size for a family!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old microwave died just after the "Stay at Home" restrictions due to the coronavirus went into effect. We knew we would be depending on our microwave more than ever and Best Buy came to the rescue. They were open for online order take outs at our local Best Buy store and we picked it up within several hours of ordering it. It has performed well!

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Awesome microwave for families!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks everything to perfection, heats and defrosts food without ruining it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about this but it works perfect. The auto sensor heating is not to my liking but it works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AWSOME microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave, absolutely love it Easy to use, clean and interesting timers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the delivery end, make sure to handle packages a little more carefully. The box that my item came in is kinda beat up. However, Item is good and works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Popcorn masterpiece

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! Works amazing for popcorn! No more guessing! Seriously love my microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Recently purchased and works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works far better than what it replaced. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keypad annoys me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far but annoyed by the keypad. I find the keypad to be hit-or-miss in recognizing my key press. It often takes multiple attempts to get the key press recognized, it doesn't seem to matter if I press lightly or firmly. Otherwise, it is a fine microwave. Nothing outstanding about it and other than keypad, no big short-comings.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and working microwave. Has a nice grey interior and lots of room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cooks well, but causes interference

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was a replacement for our old one we had for over 10 years. We picked it because it was a good deal and a bit larger than our previous model. But one thing we noticed is interruption of our WiFi signal to phones and laptops. I am using a Nighthawk Wifi Router and din't have the issue with the previous microwave and the physical locations have not changed.

    No, I would not recommend this to a friend