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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6792 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 6,792 reviews
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was tired buying 60 $ microwaves every 12 months. Spent 200 and I'm very pleased. It's even touch screen l had not noticed that. Its very powerful and I'm sure it will last more than a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and she absolutely loves it!! She says, “It kicks butt”!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing works wonders. Kills our old microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works wonders. Kills our old microwave. Perfectly cools popcorn, probably our favorite feature. It senses how long to cook it, without burning! Amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was everything I was looking for in a microwave. It matches al my LG appliances and looked great in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome microwave. It cook great. It has sensor cooking. Instead of buzzing, it plays cute tunes and will also remind you if you don't get your food right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large capacity and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent... The only downside is that it does not have a couple of quick program buttons (i.e. one minute). Other than that, perfection!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has features other microwaves don't

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the smaller size but this is all they had. Like the larger size because I can make several meals at once. Still learning how to use it but it's working fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG NeoChef - Elegant look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks elegant and low noise during operation. Only drawback is it does not seem to be all to warm up as much as my old LG

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Archie Heath, Heath's Drywall.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautiful and roomy microwave. Shipped very quickly as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient size, looks good and works great. What’s not to love. Only had it approximately one month. The true test will be the test of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks stylish!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many functions, cooks well. I love that it continues to beep to remind you to remove the food!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LG - NeoChef 2.0 Microwave Not Up To Par

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate, hate, hate this microwave. It takes up slightly more space than our previous model, even though it has the same 2.0 capacity. Despite CR stating that it heats evenly better than most models, ours does not. In fact we've never owned a microwave that was worse. It also takes longer to heat food than our previous 1200 Watt model. Directions on microwavable products must be increased in time for adequate results. The Open button is even strange because you must push only the left side to open the door, which is intuitively backwards from what you want to do which is press the entire button or the right side. Setting times and starting the unit are also difficult because the touch controls seem finicky and don't always accept your initial touch. And, you have to touch them with the meat of your finger like a fingerprint scanner. When I've got dirty hands from food or whatever, I sometimes use a knuckle to press to buttons on a microwave. Not on this unit. The only positive I see on this unit is that the turntable seats firmly in a groove, so it's not easy to bump the plate and get everything off-center. We have several LG appliances in our kitchen which are excellent. This is not one of them.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 2 out of 5 stars

    Great microwave but interferes with Wifi

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is big and powerful. It heats up food super fast. After a year and a half of owning this LG microwave, I can no longer stand the interruptions this thing causes to my wifi and Bluetooth connections. I always lost internet connectivity every time my wife would heat something up. When I'm streaming video on my TV, if the microwave gets used, it would kill my connection. When I'm listening to music on my Bose Bluetooth speaker, the use of the microwave would distort the connection. It's a great working microwave, but if you rely on internet use, no matter where in the house, this powerful microwave will disrupt your connection EVERY TIME you use it. I bought myself a cheaper and smaller GE microwave and now my wifi connection is stable again. I put up with this LG microwave for 18-months and I'm happier now that I've down graded.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well, and it looks great in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was given to my Mother-in-law, So I can not give an accurate review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for Buck!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is amazing! I have nothing negative to day about it. The only little extra thing they could have put was little rubbers on the bottom but it's perfect in every other way!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg is the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG microwave makes microwaving food to a whole new level work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to operate and with good results

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were used to an older microwave which worked sometimes (and sometimes it didn't). The new one has worked great and my wife does not miss "Is this going to work or not?"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heat it up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works awesome ,looks good in my kitchen and it’s really big inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my parent’s 30 or so year old microwave. Easy controls and setup. Works great.

    I would recommend this to a friend