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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $279.99

Customer reviews

Rating 4.5 out of 5 stars with 6788 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 6,788 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    good but smudges easily

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smudges really easily. Otherwise very nice straightforward microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best ever for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Thermador that stopped working to replace was 1100.00 I bought the LG that was the perfect size for under 200.00

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 2 out of 5 stars

    Dead in less than two years.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just died after 1 year and 10 months. It appears to be working but food stays 100% cold. Ten year warranty printed on the front of the microwave is worthless. Registered product online and was told it has a 1 year warranty. Awesome when it worked.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Let's me know when I need to get back to pick up my food. Food gets hot evenly. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that my wife loves. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave so far I am very pleased nice size and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality. Looks great in my newly remodeled kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My microwave conked out after 14 years. It was a Panasonic and a good one at that And I also got that one from Best Buy years ago.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LG NeoChef (& all products) Are Junk!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bad one star is the lowest I can go. Absolute garbage! We are a family of three and built our home 8 years ago. This is the THIRD LG NeoChef microwave we have bought in that time. Every single one fails after 2-3 years on an F-3 error code which is not under warranty. If you look online the part is almost $100. Doesn't make sense for a $219 microwave, does it? This one just failed and it was purchased 08/17/20 from Best Buy. All our appliances were LG when I built the home because I assumed (wrongly) that this was quality stuff. We have an LG Studio Series double wall oven that was $4,000. Eight years later, neither oven works! The front load washer has had the pump replaced three times (and we use soft water). The gas dryer gas valve has been replaced once and the touchscreen on the LG double door 30 cubic foot fridge has gone out, not once, but twice! The ONLY thing that has worked is the gas cooktop, probably because there are almost no moving parts. This stuff is trash, trash, trash, absolute garbage! I will never buy another LG product again. You couldn't give me this stuff for free because the cost of ownership would be too expensive. Do not buy LG. You WILL regret it!!!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave! Large enough to fit larger dishes and has a cheery tone when finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can use timer and microwave together

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave, can use timer and microwave at the same time. Light turns off by itself if door is left open for too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old Senior Guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy operation, quiet, large capacity, multiple end reminders

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly reccomend this Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looks great, works great, It even plays music. Best Microwave I have ever had. Can not testify as to longevity as I have only had it a short while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quality product but too small for the customized built-in cabinet space in my home. Loved the black stainless steel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very big and roomie

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This micro wave is very nioce, i s big and very roomie. my big plate fit in perfectly. nice i love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave oven we have ever owned!!! My wife and daughter just love it!!!! it works great beyond belief!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very happy with my purchase. The quality is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for a upgrade on a microwave and we looked and we like Lg and we bought it. We laugh when it's finish it sings to ya.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave we’ve ever owned! Beautiful color option made it easy to match with the rest of our appliances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is actually a gift but I think they are happy with the quality of it

    I would recommend this to a friend