Customer Ratings & Reviews
- Model:
- LMC2075BD
- SKU:
- 5714907
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.
This summary was generated by AI based on customer reviews.
The worst microwave ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst microwave I ever had I am lucky that I am buying best buy protection with it. In last 2 years, 3 times I replaced the item
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Microwave (LMC2075BD) model. We understand your concern about facing repeated issues with an appliance. We strive to provide high-quality products that exceed our customer's needs. For immediate assistance, please check if the microwave’s power cord is securely plugged in and if the outlet is functioning properly. If you experience any specific issues, such as unusual noises or problems with heating, these can sometimes be linked to internal components that may need professional attention. Please reach out to us on social media @LGUSSupport so we can provide further assistance and explore potential solutions to resolve these recurring issues. We want to ensure that you have a positive experience with our products. ^Juvy
Make it user-friendly.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is too bulky. Also it is not that user friendly for example setting up clock and timer.
No, I would not recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No light on control panel hard to see!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friend- Cons mentioned:Door
Defective model. Don’t buy.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one we have bought. Both were lemons. They lose power quickly, and the button to open the door broke on both, too. We thought the first one was just an aberration, but now realize looking online that lots of people report the same issues. Very disappointed in LG with this product! They should refund!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Touchpad Toast!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked this microwave, but the touchpad started having problems just when it came out of warranty. Searching, it seems like a common issue. LG support is no help. I have to replace the touch panel or just deem it bricked... Didn't even last 2 years.
No, I would not recommend this to a friendDoes not last. Short lifespan.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keypad just went kaplooey! It chimed and gave a code of F-3. I unplugged it and left it unplugged for 5-10 minutes. Plugged it back in and keypad did not respond at all! This is the 2nd one I have had like this. The first one started turning itself on! Both, of course, were out of warranty. First one lasted 2 1/2 yrs. This one not quite 2 yrs. Will not buy another LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Error code F-3 is a control panel issue. Check if there is water or debris on the control panel. Clean the touch buttons properly and then allow it to dry and retry. If the issue persists the unit may require service. This may be done through our website: http://www.lg.com/us/support/repair-service/schedule-repair-us or for a list of service centers in your area: https://www.lg.com/us/support/repair-service/find-repair-provider
Its already starting to die.............
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really use our microwave daily. I don't like it not giving you light inside when its not running. Defrosting and cooking bacon is our thing. We just started getting error f3 codes only after 7 months, but we bought the warranty. I can tell all that the Best Buy warranty on the market. I been buying products from here most of my life and have never been able to use a warrant with any success anywhere else in town.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Not easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like when you want to clean off front of microwave messes up numbers on front when cleaning it. Clock changes on its own to wrong time.
I would recommend this to a friendScreen problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to read the programing face. There needs to be a light on the screen
No, I would not recommend this to a friend- Pros mentioned:Performance
Our experience. Yours might be different.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped heating after 6 months. Getting a replacement and we’ll see if this is a one off, I would still recommend it because it performed well while it worked.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We're truly sorry to hear about the issues you've encountered with your LG Microwave (LMC2075ST) model. Your feedback is incredibly important to us, and we genuinely appreciate you taking the time to share your experience.
We understand the inconvenience this situation has caused, and we're committed to ensuring that our products meet the highest standards of quality and reliability. Please rest assured that we take your comments to heart and are continuously working to improve our products and customer satisfaction. For additional information in regards of stop heating issue, kindly visit this link: https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating-CT00000303-1428511871544. If there's anything further we can do to assist you, please don't hesitate to reach out to us on Facebook or X (Twitter) using @LGUSSupport, and we will be more than happy to help you. ^Juvy
Door opener problem twice within three years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this microwave in June 2020. Everything worked well in the first year. Then the latch or the door handle started showing signs of problems, the door was getting hard to open. You have to push the upper left corner to get it open; sometimes needs a few tries. Since we bought a four-year warranty, we replaced it with the same exact model in November 2021, hoping the problem we had was only occasional. However, the same thing happened again yesterday, April 7, 2023. The only difference is that the door handle was physically popped out even though the door had closed. Well, what I can say? Maybe I am just unlucky. With a total of 5199 reviews, the sum of one star and two stars are only 378, less than 7.3%. Anyway, I add one star.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for taking your time for leaving us a review on this LG NeoChef 2.0 Cu. Ft. Countertop Microwave. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. Should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony
After awhile, failed to heat up
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this baby and was so excited for it, all the great reviews on it seemed so good. Sadly, the popcorn function didnt work out of the box. No problem, we just typed in our time to pop. I didnt want to waste a trip back to best buy just for some popcorn. Now 1.5 years later, its not heating any food. Would not recommend. My smaller under $100 microwaves lasted years and years compared to this. I had the geek squad warranty and we were told we have to wait 2-3 WEEKS just for them to know if it can be repaired. Terrible.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Microwave (LMC2075ST) model.
We understand how disappointing it can be when a new appliance doesn't meet your expectations, especially regarding essential functions like heating food. Please know we strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction. We're here to help. Please visit this link: https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating-CT00000303-1428511871544. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
CAN NOT RECOMMEND
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The turning plate never worked. LG support wasn't much help. After trying a few things they suggested, the final option was to unplus the oven for two hours to reset the oven? Finally took the oven back to Best Buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Microwave (LMC2075ST) model. We understand your concern about the turning plate doesn’t function as expected, and it’s disappointing that the support didn’t resolve the issue to your satisfaction. To help ensure the turntable works properly, it’s essential to check that the turntable is properly aligned and seated on the drive. Your feedback is valuable, and we’d like to assist you further. If you ever decide to give us another chance, please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. ^Juvy
False advertising from LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is not as described on the box or in the video on the website. Truth in advertising is essential to me. This is the fault of the manufacturer, not Best Buy! The people at Best Buy were awesome. In my opinion, LG has no integrity!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello! We'd love to make sure you received the correct product! If you could please reach out with the link below, it'll be our pleasure to see what's going on. https://www.lg.com/us/support/contact ^Ian
Not so happy with this purhase.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problems began with this microwave approximately 4 months in. F-3 error message and had to be unplugged to reset. As this was set into cabinet this was difficult to do and the error repeatedly rang out so no choice but to unplug. Eventually unplugging did not work. Thankfully Best Buy refunded. Would not recommend.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear that you had a negative experience with your LG product. Thank you for taking the time to communicate with LG about your experience with your LG products. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Only worked for a year.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially it worked great but as of a couple of weeks ago about a month after owning it for a year it just stopped heating up. The convenience of that for LG is that the warranty is only for a year so I definitely wouldn’t recommend this microwave
No, I would not recommend this to a friendLG NeoChef Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price paid. Not as user friendly as we like it to be.
I would recommend this to a friendworks fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not seem to heat as well as our old one . touch pad is difficult to read in low light. When it dies will not purchase again
No, I would not recommend this to a friendGreat look - Did not like door mechanic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Button to open door was not very good - Returned cause it was barely too big for the space
No, I would not recommend this to a friend- Pros mentioned:Size
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a big microwave the only reason why I’m giving this item a 1 star is because every time I warm up food it smell like burn cables I don’t know if is normal or not but I threw away the box so I can’t take it back but it’s really big and it makes a really cute noise when timer goes off
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette