Customer Ratings & Reviews
- Model:
- LMC2075BD
- SKU:
- 5714907
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.
This summary was generated by AI based on customer reviews.
Only lasted two years and quit heating
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the microwave. Bought in 2020. However, after having for two years it quit heating. Did their smart diagnostic feature and all it told me was that it required technical attention and that is was not working properly. I already knew that. Contacted LG support and they told me it would cost $125 to have someone even look at it. For what I paid for it that is not worth it. When I told them I was disappointed that I had a microwave that only lasted two years their response was "Thank you for understanding. Have have a good day" and they disconnected the chat. Will not be buying LG again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Venette
Microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t figure out how to work yet but I’ll get there eventually. I just wanted to hit start and go
I would recommend this to a friend- Pros mentioned:Size
2 broken units in under 2 years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT buy this product. I liked the size of it and the look of it so I purchased one in Sept of 2018. It broke in Sept of 2019. I was given a reimbursement for buying a new one. This new one has now broken down in Sept of 2020, less than 2 weeks outside of the 1-year warranty. I repeat...DO NOT buy it!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably,this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products.Please contact LG Customer Support on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Don't buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok I would never buy another LG microwave again I don't like the way it work it heat the food uneven
No, I would not recommend this to a friendits ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is average. This nothing really special about it . It works no different than my microwave
No, I would not recommend this to a friendWorked great until it died
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this microwave because we had one at work that we liked a lot. Worked great for about 8 months then started shooting an error code. Looking up the code is says it's the main control panel and "DO NOT ATTEMPT TO REPAIR". It's now sitting in my shop waiting to be tossed. I'm sad because we have an LG Fridge, Washer/Dryer and 2 TV's that we've never had an issue with.
No, I would not recommend this to a friendAdequate microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new one is stronger so things cook more quickly. The old one was easier to use.
No, I would not recommend this to a friendThe inability to turn off the chimes is unbelievab
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This most expensive microwave on the floor and is sold as being “smart” and having all the bells and whistles. There is no way the salesperson would know this but, although the manufacturer touts its programmability. There is no way to turn off the annoying “songs” that is played when it stops! Googling turns up this lack of feature to be a top reason not to purchase this going back 4 years! i even contacted customer support and they confirmed the sounds cannot be turned off.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, thank you for your review it is extremely important to us. It is terrible to hear that your Microwave did not meet your expectations. I can understand how frustrating it may be to not be able to turn off the Microwaves sound and I would love to help out. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
- Cons mentioned:Warranty
Never buy LG microwave, they don’t last
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year and 10 months it stop heating the food, This is the second LG microwave that not last for long, so never again LG microwave. If you care for your money stay a way from LG microwave, until they will give at least 5 years of FULL warranty on their microwaves.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Does the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done, but no extras. The downside is it takes extra time to get the desired temperature of food.
No, I would not recommend this to a friendGood microwave but too big
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is really strong. However it is way to big to put on the countertop. The bottom 4 legs are slippery. It keeps moving
No, I would not recommend this to a friendworks great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only problem is after about 18 months the inside light went out, makes wife mad, I can live with it.
No, I would not recommend this to a friend- Cons mentioned:Button quality
Arcing after 5 months.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started arcing after 5 months of use. Buttons are finicky.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Matthew. Thank you for sharing your experience with the LG Microwave (LMC2075ST) model. We understand how concerning it is when an appliance begins to arc and has issues with its buttons. Your safety and satisfaction are our top priorities, and we're here to help ensure your appliance works correctly. For the arcing issue, it’s important to ensure no metal or foreign object is inside the microwave, as this can cause arcing.
Additionally, make sure the microwave’s interior and the microwave-safe utensils used are clean and free of any residue. For more help, visit https://www.lg.com/us/support/help-library/arcing-sparking-microwave-oven--1430169363778. If you need further assistance, please reach out to us on social media @LGUSSupport so we can provide more detailed assistance and explore potential solutions for your unit. ^Juvy
INCONSISTENT HEATING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THE LOOK AND SIZE BUT THE COOKING IS INCONSISTENT--ONE TIME 1 MINUTE WILL HEAT YOUR CUP OF WATER BUT THE NEXT TIME IT TAKES 2 MINUTES. IT ALMOST NEVER HEATED A FROZEN DISH OF MAC AND CHEESE. KEPT HAVING TO ADD ANOTHER MINUTE AND ANOTHER MINUTE. NOT NEARLY AS GOOD AS MY KENMORE WITH INVERTER WHICH WORKED PERFECTLY ON COOKING, DEFROSTING, REHEATING BUT UNFORTUNATELY IT RUSTED OUT IN THE TOP.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback regarding the LG Microwave with Smart Inverter (LMC2075BD) model. We appreciate your honesty and apologize for any inconvenience you have experienced.
We understand how frustrating it can be when a product does not perform consistently, especially when it comes to heating and cooking times. Your comments regarding the inconsistent heating and the difficulties with frozen dishes have been noted, and we will share this feedback with our product development team for further evaluation. For basic troubleshooting, kindly visit this link: https://www.lg.com/us/support/help-library/lg-microwave-not-heating-properly-CT00000303-20153229630502. If the issue persists, please send us a private message on Facebook or X (Twitter) through @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
- Pros mentioned:Size
WOULD NOT RECOMMEND
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Larger than my old microwave, and does not heat as quickly or thoroughly. And just under 2 years, it stopped working all together! Also, settings are confusing, such as something simple like setting the clock, need to reference the manual every time.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Door
Only lasted for about 18 months..
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, the microwave works fine. But after just 18 months, the button to open the door broke. Since it's 18 months, the 1-year warranty is no longer applicable. I'd expect a $200 microwave to last a bit longer (my $50 microwave lasted more than 10 years.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Stay Away - button issues, LG is no help
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave worked fine for 5 months, then suddenly the number pad stopped working and showed an error code "L-3". LG Support confirms this means the panel is shorting out. Was advised they would send a repair person - long story short, the repair person was here for 5 minutes & did not fix; complained to LG; repair company was supposed to come back, but a month later did not; called them, the repair was mysteriously cancelled. Called LG, and this time was told they can't repair tabletop units, and they want to process a refund for me - which will take several weeks more, so in the meantime I'll need to go buy ANOTHER microwave out of pocket. When I do, you can BET it won't be another LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you had an issue with your microwave and are unhappy with the refund resolution. We will pass your feedback to our team for consideration. If you have any questions regarding your refund, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Great product for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace my Maytag microwave, but found that it was a little too load
I would recommend this to a friendBuy cheaper ones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a good microwave until a few days after the year mark and the warranty was out the glass front busted into tiny glass pieces. No reason why it would do this just heard this crackling and went to find out that it was breaking. From now on buying cheaper microwaves because they just don't last that long anymore.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Warranty
It stop working after 15 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like other LG products that I have purchased, it works fine until the warranty expires. The 10 year warranty is only on specific parts. It has only a 1 year replacement warranty. I would not buy again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I can definitely understand your frustration with the issues you have encountered with your microwave. If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ