Customer Ratings & Reviews
- Model:
- LMC2075BD
- SKU:
- 5714907
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Button quality
Door open push button problem
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven open push button is very weak, it’s broke within a months.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for sharing your concern. I'm sorry to hear that the oven push button broke so quickly within a month of use. It must be frustrating to have a key component fail in such a short amount of time. Your feedback is important, and I will make sure to pass it along to the appropriate team for further evaluation and improvement. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Good while it lasted
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave a year and a week ago. It worked fine while it lasted and now I cannot press any of the buttons.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience on your LG Microwave (LMC2075ST) model. We understand the disappointment and frustration caused by your unit's functionality within a short period. Please know this is not the quality and longevity we strive to deliver; we strive to provide reliable, durable, high-quality products. We're here to help fix this issue promptly. Please visit this link: https://www.lg.com/us/support/help-library/lg-microwave-troubleshooting-the-keypad-not-responding-CT00000303-1429739856887. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Finger prints
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good microwave, but any time you touch it, it leaves fingerprints.
I would recommend this to a friendMicrowave review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started to stop heating after a year of use. Only by unplugging it and restarting it would it work again.
No, I would not recommend this to a friendOk microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as powerful as I expected. Dark inside. My old one was nicely lit. The walls are dark gray.
I would recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that you're unsatisfied with the quality of your microwave. So that we are able to gain more insight and research what assistance may be available to you, we request that you reach out to a specialist via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/. ^KH
Doomed to Fail (after warranty)
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was great, until about 20 days after the one-year mark, which is conveniently when the warranty expires. Our food takes twice as long as before to cook, and the door release button is broken.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer
LG Microwave -avoid this model.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had two of these LG Microwaves and would never buy another. The latching mechanism for the door is sticky - you must lift the door - to get it to unlatch. eventually the push section in the microwave will fail. They last a little less than two years.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
for right now stay away from this product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really nice looking microwave a lot of space inside heat up everything fast when it was working , i bought this microwave 8 months ago and is already bad no more heating up the food don't matter how many minutes i put I'm really disappointed im a huge fan of LG products but now im disappointed now i dont know if i have to buy another one or LG will repaired so right now i dont have a microwave cause i dont know how long they take for a claim and pretty sure they will try to make any excuses not to fixed ill keep you guys posted so for now stay away from this product ...
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
F3 error - Dead Keypad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit lasted 13 months. Previous microwave lasted 11 years. Horrible quality, which is surprising since half my kitchen is LG and has worked for years. This F3 error and the dead keypads seem to be common on these units. But LG doesn't care. Wish I would have know before buying it, last LG item I purchase.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your microwave. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
1.5 years and failed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice with nice features. Failed after 1 and a half years
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback about the LG Microwave (LMC2075ST) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. Try unplugging the microwave for a few minutes and then plugging it back in. This can sometimes resolve minor issues. Ensure that the microwave is properly plugged in and that there are no loose connections. Please send us a private message on social media @LGUSSupport with your purchase details and any additional information about the issue. Our team will be glad to help you explore repair options or address any further concerns you may have. We appreciate your patience and are committed to assisting you with this matter. ^Juvy
microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was not exactly what we needed. The measurement were off so we returned it
I would recommend this to a friendI do not know
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not know how good this thing works. It looks good though.
I would recommend this to a friendToo large for space we had
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too large for space we had I cannot comment on other aspects of the appliance
I would recommend this to a friendPoor quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted just 3 months and couldn’t get anyone to look at it for repair. Replaced it with a GE model and the LG to charity. Hopefully they can bring it back to life.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize that you had such an experience with the LG - NeoChef 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless steel. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with any LG product, please feel free to send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to assist you ^James.
Microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes to long to heat up the food it’s ok but really not worth the price
No, I would not recommend this to a friendJust a Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special about it.. still leaves some cold spots like most of the MICROWAVES
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, it is very important to us. If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Nope!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st oven purchased did not always heat foods properly. The over was exchanged for another exact model which on its first use seemed to have caught fire as it billowed white smoke. No way I was going to take a chance with a 3rd try
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, JavierM. We apologize for the inconvenience you experienced with your LMC2075ST NeoChef™ Countertop Microwave. This is certainly not the experience we want for our customers. Safety and product performance are of utmost importance to us.
For your safety and to ensure we find a suitable solution, we kindly ask you to contact us via private message using @LGUSSupport on Facebook or Twitter. Please provide us with your contact information, and product details. Our dedicated support team will work closely with you to assist in resolving this matter. We look forward to hearing from you soon. ^Luisa
Keep it under warranty
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had 2 of these in less than 3 years. The first had a faulty open button like others have had. It can't be repaired, so I was reimbursed original cost ($50 less than what the replacement cost for the same model was.) Replacement unit is less than 5 months old, the turntable intermittently stops turning and makes loud grinding noises about half of the time that it does turn.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jaded. We appreciate you taking the time to let us know about your experience with the LG Microwave (LMC2075ST) model. We understand how frustrating it can be to experience problems with a product, especially when it is still under warranty. This is certainly not the experience we want you to have with our products. We would like to resolve the issue for you, please visit the following links: https://www.lg.com/us/support/help-library/microwave-glass-tray-is-not-moving-CT00000303-20150953375033 and https://www.lg.com/us/support/help-library/noises-microwave--20152329269153. If you find that the issue persists after following the provided instructions on the links, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Faulty microwave
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave goes on and off. I just purchased in September 2023 and its March and having issues.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience on your LG Microwave (LMC2075ST) model. We understand how frustrating it can be when a new appliance doesn't function as expected, especially after such a short period of use. Please know this is not the quality and longevity we strive to provide. While we strive to design and manufacture products with reliability, durability, and longevity in mind, we acknowledge that issues can still arise. You may consider visiting this link: https://www.lg.com/us/support/help-library. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We could not have access before but This microwave is very noisy.
No, I would not recommend this to a friend