Customer Ratings & Reviews
- Model:
- LMC2075BD
- SKU:
- 5714907
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.
This summary was generated by AI based on customer reviews.
Good product from bad company
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great for about 7 months, then one day it just crapped out, and LG wouldn't honor their 1 year warranty. Fortunately my local Best Buy store stepped up and took it back.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jai.
Died in 8 months very light use
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I built this unit into a cabinet with trim kit. STOPPED working in 8 months. Hard to get service to come to repair. After six robot chats that did NOTHING i got a live person who did create a case #. Still not working. Poor service
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks for taking the time to share your feedback on the LG Microwave (LMC2075BD) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We value your feedback, and we'll pass it along to our team for further review and improvement. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
- Cons mentioned:Warranty
Crap microwave - avoid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.broke after 1.5 years. Guess how long warranty is for - yep 1 year. Nice LG. Thanks for taking my money and giving me a crap product in return.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Door
micriwace
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not a good brand buy only 90 days door can't not open
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Door problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had problem with the unit already. You have to slam the door shut or you get a error message that said "door"
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Brian. We're saddened to hear that this has been happening to your door in your microwave and we'd like to see what happened. We suggest that you get in contact with our LG customer care department at 800-243-0000 (Mon. to Sun. 8AM – 9PM EST), chat with us through our LG website, send us an email at our email support team through our website or by sending us a DM at our LG social media platforms (Twitter, Facebook, etc). We're always a click away for help! Here from LG ^Anthony
Door opener switch stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The door opening switch stopped working other than that no issues so far but I will be returning it back to the store.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Product completely dead in 10 months!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product died completely within 10 months of purchase. Nothing turns on. Burnt plastic smell inside. Power chord is fine outside and the power outlet has power (it was not a circuit breaker issue). Microwave panel does not display anything - not even an error code. R.I.P.. It is important to note that many people post reviews within a month of purchase which skews the rating on the products in general.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Button broke in 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Button broke in 2 years, I replaced my 9 years old GE. I regret this thing is not what is says. "Inverter" what the heck is that I dont see any difference. They can put autonomous cooking sticker too only if it changes anything. I have is for 3 years now, the button broke I am using glue stick to open it now. I want to throw it to trash but my wife likes to keep it. I am hoping for it to blow up so I Can throw it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Not Happy with the LG Microwave at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sensor technology does not work. It burns popcorn with the popcorn menu item. Food reheats unevenly. I thought the sensor technology was supposed to ensure the food was heat evenly. I am going to take it back. It is 1200 watts and takes longer to heat and cook food than my old Kenmore. Will not buy another LG microwave.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Microwave stopped working for no reasons
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please dont purchase this product,just stopped working for no reasons contact bestbuy and manufacturer unfortunately they cant help with nothing
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback about the LG Microwave (LMC2075ST) model. We understand your concern about experiencing issues with the unit. We strive to provide reliable, high-quality products and ensure a smooth experience. We’d like to assist you further and look into possible solutions. Sometimes, issues like this could be related to power supply, settings, or internal components, and we'd be happy to help troubleshoot or direct you to the right next steps. For more help, visit https://www.lg.com/us/support/help-library/lg-microwave-oven-troubleshooting-no-power-issue--1429709038316. Please send us a private message on social media @LGUSSupport, and we'll work with you to find a resolution. We're committed to ensuring you have a positive experience with your LG products. ^Juvy
Already Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought 11/18 worked ok for awhile only button delay at times and uneven heating for certain items. Then blew a dedicated breaker. Plugged into another outlet different breaker flipped. First breaker has to be replaced.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, thank you for reaching out! I hate to hear your microwave is having these issues! I can image it is frustrating, especially with it being a newer unit. If there is anything we can assist you with, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to assist you further. ^EJ
Not as expected
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave does not heat up evenly anymore. It’s expensive to last a short life. Now I have to be turning the food and mixing up to 3 times before you can get what you want from a small plate.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG Lemon
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money on this microwave. I have had this unit just over a year and it has stopped heating. The unit never was that great to begin with. It never really did hear thing up properly. Now that it’s not hearing in back in the market looking for a new one. It won’t be an LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Complete Junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 2 years old and deader than a door nail. I’ve never had a microwave die this fast before, our Sharp brand we had before this one lasted 10 years before it died. Don’t waste your money or make sure you at least get the warranty.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback on the LG Microwave (LMC2075ST) model. We're sorry to hear about the unexpected malfunctions of the unit. We strive to provide long-lasting, high-quality products that meet our customers' needs and expectations. We take your feedback seriously and will use it to improve the quality and durability of our products. In the meantime, you may visit https://www.lg.com/us/support/help-library.
If there's anything we can do to assist you further, please reach out to us on social media @LGUSSupport. ^Juvy
Stops Heating
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the microwave in Sept of 2022. It stopped heating in December (3 months). Contacted LG support for repair and all I received was a link to random YouTube videos for self-help. I have purchased many appliances from best buy both personally and for rental properties. Will never purchase LG again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello,Understandably, this is frustrating. We are sorry that your units are not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We apologize for any inconvenience. ^Vanessa
Stopped heating food after 1.5 years.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for a year and a half. Now everything works except the part that makes food hot.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jai.
DO NOT BUY THIS!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this unit on September 2019. By May 2020, it stopped heating. Everything worked except it would not heat. Called LG and they approved a refund for a replacement unit. Purchased the exact same unit from Best Buy on May 14, 2020, within 30 days, the replacement unit also started doing the same thing excet now it would make a clicking noise. It will not heat up the food. While LG Customer service is good, this product is definitely not!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is not the quality we expect from our products. We are sorry to hear that your unit is not functioning as designed. Understandably this is frustrating. LG absolutely cares and we confidently stand behind our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Daphane
Broken turntable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the microwave and in less than 6 months the turntable broke.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Georgia. Thank you for sharing your experience with the LG Microwave (LMC2075BD) model. We understand your concern about a new microwave has issues, especially with something as essential as the turntable.
To help resolve this, we recommend checking if the turntable is properly seated or if there’s any debris that might be causing the issue. If it’s still not working, we’d be happy to assist you further.
Please send us a private message on social media @LGUSSupport, and our team will work with you to explore your options for repair or replacement. Your satisfaction is important to us, and we appreciate your feedback. ^Juvy
Good for about a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was good for about a year. Ended up losing complete power and not working about 6 months out of warranty.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Nope. Would not recommend.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars. Bad out of the box. I have never been a fan of LG appliances and this experience was no exception. We have just finished the remodel of our kitchen which was very delayed due to COVID 19. It was very disappointing then to unbox the brand new microwave only to have it not work. It makes some fizzy electric sound and the lights on the panel blink. Sounds like you’re microwaving a fork. Can’t figure out how to get a refund or a fix. So until this is resolved I give it no stars and would not recommend to anyone.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette