Customer Ratings & Reviews
- Model:
- LMC2075BD
- SKU:
- 5714907
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.
This summary was generated by AI based on customer reviews.
Great, until it died!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this microwave 14 months before it died. It’s nice looking, worked well, but obviously not made to last. And...I live alone, it wasn’t getting used by a house full of people.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Attractive, very loud noise, will have to bring it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this a couple of months ago. Was very satisfied with quick delivery. Set up easily and was working good for a while. Has developed a noise. Will likely have to return it.
No, I would not recommend this to a friendLG Microwave $238.00 Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG brand is Garbage, do not waste your time and search for this microwave brand, it only took 368 days for this microwave to break down. by the way Bestbuy it is not at fault for this bad product.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us. I understand your frustration and disappointment with your LG LMC2075BD microwave. I can imagine how inconvenient and upsetting it must be to have a product break down just after 368 days of use.
As an LG representative, I want to acknowledge that we take all complaints seriously and apologize for the inconvenience you've experienced. We understand that our product's performance is not meeting your expectations, and for that, we're truly sorry. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Door opener button no longer works
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased December 2022. Door opener button has stopped working. LG refuses to provide any kind of repair or replacement for this $250 microwave which is now useless. I could buy a $50 microwave that works better.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Samuel. Thank you for sharing your feedback with us regarding your LG Microwave (LMC2075ST) model. We're sorry to hear about your issue with the door opener button. We strive to provide reliable, high-quality products and excellent service that meet our customers' needs and expectations. We would like to assure you that customer satisfaction is our top priority. Please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Don't buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll be returning the second one in less than a year. Wanted to like it but the quality is non existent. First one just died completely and the second one had a keypad failure. And I had to pay twice for the Geeksquad warranty - waste of money
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
LG microwave problems less than 8 months of usage
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been 7 months & now the microwave doesn't want to heat anything anymore.. Will need to try to get warranty replacement or purchase another one...
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Joe. Thank you for sharing your experience with the LG Microwave (LMC2075BD) model. We understand your concern about your unit stopping heating after a relatively short period of use. We strive to provide reliable, high-quality products that exceed our customers' needs. For help, ensure that the microwave is set to the correct cooking mode and that you’re using it as intended. Look for any error codes displayed on the microwave, and refer to the user manual for troubleshooting guidance. Ensure the microwave is properly plugged in and there are no power source issues. For additional guidance, visit https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating--1428511871544. If the microwave still doesn’t heat, it’s likely a component issue that may require professional repair or replacement. Please send us a private message on social media @LGUSSupport with your model number and purchase details. Our team can assist with warranty claims and explore replacement options if necessary. ^Juvy
First microwave was a dud, this unit works so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is hard to be positive when the first microwave quit after a week. In order to get a refund on the dud, I had to order another LG. This model had the features I wanted, so I am giving this model a second try. So far, so good after a few weeks. I like the touchpad, and unlike other reviewers, the musical chime with reminder rings is just fine for me. The food cooks fast at high speeds though I am still trying to figure out timings with lower power. Given my first experience, I purchased a two year extended warranty just in case.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see your first microwave experienced a malfunction early on. We are pleased to see you gave us another shot and are enjoying your replacement. If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact LG Support via any of the below options:
Phone: 1-800-243-0000
LiveChat or Email: www.lg.com/us/support/chat-and-email-information
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
Thank you for being a part of the LG family.
Poor qty of materials. Lasted 3 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted until July 2022. F-3 code error. meaning there was a short in the panel. Poor construction by mfg.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with scheduling repair, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Lasted 19 months.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy the warranty. While it worked well for the first 19 months it suddenly showed an error one morning - F-3 - and that was the end of it. Happy I got the geek squad protection.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear you are receiving a F3 error code on your microwave. We would be happy to look into the repair options available for you. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Lasted Less Than Two Months Sparked And Died
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave from LG was VERY disappointing. It literally lasted less than two months under very light household use. One evening my Son placed a pag of popcorn in it, pressed start and sparks fkew out of it and the clock, interior light, everything died as we smelled burning electronics smell. Thankfully I have Geek Squad protection on it because the experience was bad enough that I do not want another LG microwave in my home, and am going back to ol faithful, the Panasonic brand which has never let us down and like the GE before it, lasted for many years.
No, I would not recommend this to a friendUnresponsive buttons.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right out of the box the buttons were unresponsive. I read through manual and didnt see that I was doing anything wrong. I packed it back up and returned it for a different manufacturer.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize that you had such an experience. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with any LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to assist you ^James.
Bought 2 - One broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased two of these - one of them works fine the other one broke within a couple of weeks and we had already disposed of the box so we are stuck with it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
LG customer service is a bad joke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked nicely, for only 18 months. For the 7 weeks since then I have been trying to get LG to honor its "10 year warranty" on the magnetron. First I got the run-around on the phone, wasting hours of my time. Then I tried emailing them, got an apology and provided them with all the local technician information they requested, and never heard from them again. Good luck if you buy this, or anything, from LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette
Not the best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 6 months of having it. Had to get another one but it had to be the exact one. Here’s hoping this one is better.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Warranty
JUNK
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on February 27,2020---Died on April 3, 2021. Warranty one year. Lastest 13 months. NO MORE LG
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG should be avoided
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i waited one year and 1 month to make this review because thats the time it lasted. 1 year 1 month and nothing heats up. 1 month after warranty ends. lg products over the years have been on a decline in quality. this products looks the part. until that warranty ends and in classic lg style it dies.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
the worst microwave in the world
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is the worst product in the world. Make a lot of noise when the food is ready, I could not see the food trough the window , but this is nothing after a few times of working never work again, I could not turn on never again , not working I can believe, I write to the company LG AND THEY TALKED ME BUY ANOTHER ONE SEND THE RECEIVE OF PURCHASE AND WE REFUND THE MONEY I CAN NOT BELIEVE. I WILL NEVER BUY AGAIN A ITEM FROM LG
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you have experienced an issue with your microwave. We appreciate you taking the time to provide the feedback regarding your experience. Should you need additional assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
- Cons mentioned:Door
No good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy door, too hot , sensor not good, buttons not that good
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
After three months no heating
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just happened again. After three months this mw did not heat my foid. It seems everything is going on, light on, rotating plate but no heating!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Oh No! We don't want the rotation of the spinning plate to produce undesirable results. So let's work together to get you back into the spin of things. We would like to discuss some options that may be available to make your experience one that we desire for you with ease and comfort. Please contact us at 800-243-0000 so that we can get your microwave back to performing as it should. In the meantime please check out this quick troubleshooting link that may help resolve this issue , https://tinyurl.com/56mu6ed7. Furthermore, Should this not be effective please let us know. ~Tanisha
Not made to last.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was actually awesome while it worked, very large and nice, but it only lasted about a year before going out.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette