Customer Ratings & Reviews
- Model:
- LMC2075BD
- SKU:
- 5714907
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.
This summary was generated by AI based on customer reviews.
The door opening button will stop working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly good. But the door opening button will stop working after 1 year which is a design flaw.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Died after barely 2 years!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total BS!! Do not buy. I had mine for exactly 2 years before it died. Warranty did not cover, and it would have cost more than what it’s worth to have it fixed. Total waste of money. I called Lg and told them what the deal was. They didnt do anything to help this situation….
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Fair Microwave - POOR Design For Door Opening!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave works but the door opening button is a very poor design! It is VERY difficult to open the door. You have to push several times for the door to finally release.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Vanessa
loss for words
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second LG product I have purchased from Best Buy and don't like either... Just bought this Microwave in January and it is already dead...Now I am going through the process of talking to the "I barely speak English....India call center" to use my warranty and get my money back......such a pain... barely two months use....
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that you are having issues with your microwave, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Interferes with WiFi and Bluetooth
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It causes WiFi interruptions. I also causes my bluetooth headset to be garbled even though my headset & receiver are less than 3 feet apart and both of those items are 25 feet away (on a different level) from the microwave.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please try to reset your unit by unplugging it for at least 30 minutes.If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
minutes.
- Cons mentioned:Door
disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door is jammed and will not open unless pushed several times. This just after 3 weeks use.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that you are having an issue with the door of your microwave, but would love to be able to help. We would be happy to see what's going on. Please contact LG Customer Support so that we can better investigate your issues and assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of mad at this purchas. Worked great 2 months in now it randomly blows the gfi fuse. Now i have to deal with warranty lg support cause im past the return period.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, we understand the feeling when your favorite appliance requires repairs. We're here to facilitate the process! Should you not have already, please send us a DM on Twitter or a PM on Facebook at the handle (@LGUSSupport) so that we can help with any questions or concerns you have about your warranty and the repair process. We look forward to hearing from you and making this repair process easy on you! ^Chris
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 2 years ago and it is already not working. Not what I expected from an LG product. This is the most expensive microwave I have ever bought and it lasted the shortest length of time. Very disappointed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, I hate to hear your microwave stopped working! This is definitely not what we expect from our products. If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ
SAD EXCUSE !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I HATE THIS MICROWAVE, LITERALLY THE WORST ONE I’VE EVER OWNED !!!, IT DOES A TERRIBLE JOB AT WARMING MY FOOD, ALWAYS COLD AFTER MINUTES IN THERE I’M RETURNING IT, IT LOOKS BEAUTIFUL BUT THATS IT., I GAVE IT A CHANCE BUT IT WAS TERRIBLE FROM THE START I WANTED SO MUCH TO LOVE IT, IT REPLACED MY FRIDGIDARE MICROWAVE WHICH WAS THE ABSOLUTE BEST I’VE EVER ENCOUNTERED !!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Don’t waste your money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this microwave last July, during a kitchen remodel, we began using it the middle of September. We have had to continuously unplug it and plug it back in to reset it. Now it’s the end of April and it’s totally quit working. Shame on me for not addressing it when the problems first started. Please save your money and don’t buy this product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that your unit did not work properly. Please contact LG Customer Support by
direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). You can also call us at 800-243-0000. Please provide your contact information, model/serial numbers of the TV and date of purchase, and we will be happy to assist you.^Venette
Magnetron Failure
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Magnetron went out within two years. The 10 year Magnetron warranty does not cover labor rendering effectively useless.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Matthew. Thank you for sharing your feedback on your LG Microwave (LMC2075BD) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
I returned it because..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it because it tilted forward every time I opened the door. It seems like the manufacturer has forgotten the basic thing: functionality is more important than aesthetics.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Charlie. We're truly sorry to hear about the inconvenience you experienced with the LG Countertop Microwave( LMC2075BD) model. Your feedback is incredibly valuable to us, and we appreciate you taking the time to share your concerns. We understand the importance of both functionality and aesthetics in our products, and we apologize for falling short of your expectations in this regard.
We would like to address this issue promptly and ensure that you receive the assistance you need to find a microwave that meets your needs without compromising on functionality or design. To obtain more details, kindly visit this link: https://www.lg.com/us/support/help-library/features-and-functions-of-your-lg-microwave-oven-CT00000303-20152746871514. If you need any assistance with your other LG unit, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
I thought LG was a long lasting product??
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It completely stopped working after only 18 months of having it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough function available on product 888888898
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
LG don't last. They break.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for about a year. It broke. It doesn't heat anymore. This is my second LG product to break about a year after purchase. I will never buy LG again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Danny. We appreciate your effort to write us feedback regarding your LG Microwave (LMC2075BD) model. We understand that reliability and durability are important factors when choosing a microwave, and we regret if the LMC2075BD did not meet your expectations. We would like to assist you further in resolving the issue with your microwave. Please visit this link: https://www.lg.com/us/support/help-library/not-heating-microwave-CT00000303-1428511871544. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
Broke in less than a year
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would caution against this microwave because mine stopped working in less than a year.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We work continuously to improve the quality of our products and anticipate market demands
that drive customer satisfaction. Your feedback is important to us and your concerns
will be shared with our marketing and product teams. If needed, you can contact our Customer
Support at 800.243.0000 for further assistance.^Venette
Crap
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of trash Lasted 5 months and it is still a nightmare trying to get repaired
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette
Stopped working
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We loved this microwave It worked great,looked great...until it didn't! Little over 7 months from purchase, used aprox 2-3 times a week... Went to use ...everything working except NO HEAT! Making a zapping sound while on. LG cust service is refunding
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your microwave. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
bad
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this microwave blew up twenty five days after the warranty was up i would not buy this again
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Bad choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I bought this unit even though it had poor reviews cause I liked the look of it and it did exactly what the reviews said. “Stopped working about a month later” I’m currently trying to return this mircrowave and getting another brand
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is not what we expect to hear from a new microwave. Our microwaves have a 1 year manufacturer's warranty to cover issues such as this. If you have not already, please reach out to a specialist via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 so we can help you with this. ^CP