Customer Ratings & Reviews
- Model:
- LMC2075BD
- SKU:
- 5714907
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.
This summary was generated by AI based on customer reviews.
It broke
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke, dosen't work, inoperative, no comprende, junk.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however need to move to another platform that supports back and forth messaging. Please send us a private message via Facebook or Twitter using @LGUSSupport, and include #VOC in the first message along with the model # and brief description of the issue and we will work with you on an expedited resolution. Thank you. ^Jennifer
Waste of money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within two years and they’re refusing to replace
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Unless you purchased an extended warranty when you purchased your appliance, you are responsible for any repairs when you are outside the 1 year manufacturer’s warranty period. ^Jennifer
Burnt up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I keep trying to cook my girls popcorn and it keeps burning
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing that your unit is seemingly defective. Please contact LG Customer Support so
that we can better investigate and quickly assist you with a resolution. (Only use if applicable)
You can contact our Customer Support at 800.243.0000.^Venette
Don't waste your money!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap! Do not waste your money. Broke within 9 months and of course no refund......... IT'S TOTAL CRAP!!!!!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into issues with your microwave. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
Poor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke down within a year :(.. luckily LG allowed me to buy a new one... hope they reimburse.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. ^Daphane
Great until they break.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We loved the microwave, but one lasted less than a year, and the other lasted less than 6 months.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Ran into trouble with my microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it, but it stopped working after about 2 months.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you experienced an issue with your microphone after a couple of months. We would be happy to look into the problem you are experiencing and see what we can do to get it back up and running. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
F-3 error
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get the F 3 error daily and can’t use it. I’ve had over a year but this issue has been going on since day one
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .An F-3 error is a Key error. Check if there is water or debris on the touchpad buttons. Clean the touch buttons properly and allow it to dry, then restart the unit. If the issue persists, it will need service. This may be done through our website: http://www.lg.com/us/support/repair-service/schedule-repair-us
or for a list of service centers in your area: https://www.lg.com/us/support/repair-service/find-repair-provider
Did not last
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke 2 months into the purchase. LG was nice enough to refund the purchase.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Piece of junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted 18 months and completed quit heating. I will never buy another LG product!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Never buying LG anything.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a year and a half. LG customer support very unhelpful.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
when the warranty expires, so does the microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked great for 13 most then died. just after warranty period expired - go figure
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Bad
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being smart isnt alwats better this microwave was horrible
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working properly. This feedback will be shared with our product team. We apologize for any inconvenience.^Venette
Loud, not heating as it supposed to
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud, annoying musing at the end, and it doesn't heat the food up properly.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
Not happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the microwave is too loud and the buttons are hard to push...
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Unreliable quality. Broken soon after warranty
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped heating up several months after warranty expired. Unreliable!
No, I would not recommend this to a friendJunk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already quit working ,never again ,never had a problem till now
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Mvrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too big, too bulky, would love to return. Hate it with a passion
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Title of what?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the product.It is little bit loud.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Heating speed, Size
Good quality for a decent price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this microwave for almost 2 weeks and we couldn't be happier. It has even heating, no more cold spots or stopping it to stir the food. There's ample room for larger plates and bowls. The timer noise is NOT obnoxious at all. I don't understand all the negative comments on this. For the end of cooking, it plays a nice little song that doesn't last for more than 5 seconds. It's not too loud, but not too soft either. When using the timer, the song is different, a little longer, but not by more than a couple more seconds. I like all the options for reheating different foods, or you can put time in manually like most other microwaves. For the price and quality, it's a no brainer.
I would recommend this to a friend