Customer Ratings & Reviews
- Model:
- LMC2075BD
- |
- SKU:
- 5714907
Customer reviews
Rating 4.5 out of 5 stars with 6788 reviews
(6,788 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Stopped working in less than 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the thing just completely died after owning it for 22 months
This review is from LG - NeoChef 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching out and sharing your experience with us. We understand your concern about your LG Microwave (LMC2075ST) model, which stopped working after only 22 months. We aim to offer top-notch products and ensure a smooth experience. One troubleshooting step we recommend is checking the power supply. Make sure the microwave is properly plugged in and that there’s no issue with the outlet or circuit breaker. If the power supply is fine, it may be a more complex internal issue, and we suggest reaching out to our team for assistance.
Please send us a private message on social media @LGUSSupport, and we’ll be happy to assist you further and explore potential repair or replacement options. We want to ensure you’re taken care of and get this resolved. ^Juvy
- Pros mentioned:Ease of use, Heating speed, Noise level
Rated 4 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great even heating. Easy to use and clean. Huge interior. Stable turntable. Quiet. Looks cool. Only complaint is that you have to remember the reheat settings. 1 for beverage, 2 for casserole, 3 for plate etc. A text read out would have been nice.
I would recommend this to a friend Rated 1 out of 5 stars
Does not get very hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not heat food good u have to reset time over and over to get hot
This review is from LG - NeoChef 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Rated 1 out of 5 stars
Sucks!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only lasted a year and it did not work after that.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit failed. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Daphane
Rated 1 out of 5 stars
It was broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I receive it by mail and it was not even heating up
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Don't buy!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It blew up on me making hotpockets. Save your money.
This review is from LG - NeoChef 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about having been for your LG Microwave (LMC2075ST) model, to fail while making something as simple as hot pockets. We take safety and product performance very seriously.
If the microwave experienced a failure like this, we recommend stopping use immediately and disconnecting the power. It's important to have the unit inspected by a certified technician to ensure safety and determine what caused the issue. Please send us a private message on social media @LGUSSupport, and our team will help guide you through the next steps, whether it’s repair, replacement, or another solution.
We want to make sure this situation is properly addressed, and we appreciate your feedback as we continuously work to improve the customer experience. ^Juvy
Rated 1 out of 5 stars
no good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.don't buy. save your money. returned next day. didn't heat
This review is from LG - NeoChef 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG microwave. I am sorry to hear that it did not heat and that you had to return it.
Your feedback is very important to us and will be shared with our product team.
If you decide to give LG appliances another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat:  https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger:  https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
- Pros mentioned:Ease of use, Size
Rated 4 out of 5 stars
Easy Peezy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size. Easy to use. Easy to clean. Could easily fit a cassarole to heat up. Exterior design is modernly sleek.
This review is from LG - NeoChef 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friend - Pros mentioned:Performance, Size
Rated 5 out of 5 stars
Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful looking! Works amazing. 2.0 so it's big. My only problem was, none of the best buy stores had no displays of it, do not carry it in stock, had to order it online. That was a disappointment not being able to see it first.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
great microwave; 4 yr replacement plan a must!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just ordered my third LG easy clean microwave. I really like this microwave! I can put a tall coffee mug in to reheat. The 30 second button is handy. The keypad is not back lighted, so don't cook in the dark. As I do home baking, I use the soften butter, defroster, and timer features a lot! Sadly, LG quality is not that good, hence my buying a third unit in six years. You will enjoy the microwave, but ALWAYS buy the longer four year replacement plan. That way, when the microwave inevitably fails, you only have to pay for a new service plan and any increase in price. Being able to get a replacement shipped free is why I keep using Best Buy for for many appliances. It is a pity the rewards points expire so fast, or I would use the Best Buy credit card more often.
I would recommend this to a friend - Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
Perfect microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this same exact microwave in Colorado. I left it behind for the new home buyer. I was so glad to see that Best Buy still had this model. I love it. In fact I would buy another one in a heartbeat.
This review is from LG - NeoChef 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friend - Pros mentioned:Heating speedCons mentioned:Door
Rated 4 out of 5 stars
After 4 years 6 months the button to open the door
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 years 6 months, the button to open the door had broken. Otherwise, this is a great microwave. Heats evenly, without hot spots. Fairly quiet operation. We are happy with this older one, (even though of the button had broken) we are purchasing a new exact same one today.
This review is from LG - NeoChef 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
need upgrade after 25 years using the old microwav
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mush bigger than what I had and the priced right. Easy to use and clean, which my old one wasn’t. Only thing is the popcorn setting doesn’t work if you are using a silitone/rubber maker. I just set it for three minutes and it work’s.
This review is from LG - NeoChef 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Best Microwave Ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my self one of these microwaves a year or so back and loved the stylish design as well as the performance and the big cooking area. So when my son needed one in his new house I bought him this one and he is very pleased with it also. LG You get 5 Stars from us and thank you to Bestbuy for making it happen!
This review is from LG - NeoChef 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Excelleny Microwave for evey kitchen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This LG microwave is definitely a good unit. It has 1200 watts which is more than adequate.It has several modes including sensor reheat, which I use to reheat cups of coffee and plates of food. It automatically sets the right amount of time depending on which sensor reheat number you choose. I love popcorn and this unit has a separate POPCORN selection which work perfectly, It manages to cook every kernel without burning any. It has a large 2.0 cu ft to fit most anything. I like the sleek look and the chime it plays when it's done cooking. The one thing I do not like is that by design, Black Stainless steel, the control panel is dark with only the clock eliminated. I would recommend that LG provide lighting behind all the control panel making all the selections easy to read without additional lighting in your kitchen. Despite this I recommend this product.
I would recommend this to a friend - Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
Good, big microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'd been using a cheap microwave for years until I got tired of it and traded way up to this unit. It's much more powerful, it's got a smooth and easily cleaned interior, it's got a nice modern look, and it's incredibly roomy for larger dishes inside. I also like that the sounds it makes are pleasant as opposed to the old annoying beeps microwaves used to have.
I would recommend this to a friend - Pros mentioned:Heating speed, Size
Rated 5 out of 5 stars
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is one of the largest and best heating reheating microwaves I've ever had. The exterior color is a conservative metal color that could go anywhere. The interior is like a speckled ceramic like you see on camping stoves and pots.
This review is from LG - NeoChef 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
Big countertop microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far! Relatively quiet. Bigger than I'm used to. That tune that signals it's done can be pretty annoying if I don't go immediately to open it. I really like the keypad. I much prefer that to just simple up-down arrows for the time.
This review is from LG - NeoChef 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friend - Pros mentioned:Heating speed, Size
Rated 5 out of 5 stars
LG Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big & spacious, nice color, heats up food fast! Has a nice meldoy to it when its done cooking.
This review is from LG - NeoChef 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
LG is my favorite in appliances
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave. Had an earlier version of this with a slider bar in place of the number key pad and honestly, I couldn't stand it. This is so much easier to get the amount of time you want. It's beautiful as well and easy to clean. Also I have come to love all LG appliances for the musical charm played when it's finished with a cycle and the smart app that is provided for most newer LG appliances.
I would recommend this to a friend














