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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $279.99

Customer reviews

Rating 4.5 out of 5 stars with 6788 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 6,788 reviews
  • Rated 3 out of 5 stars

    Disappointing purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons are difficult to read. Not very intuitive placement. Have to push harder than other models to get button to register. Cooking modes work well, thoroughly cooks food. Large capacity holds full plate.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large microwave! Make sure you have room on your counter for this one. We had to buy a microwave counter for it because it took up too much space but oveall best microwave I’ve ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Grand kids want to take it home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase had to buy on Christmas Eve It helped so much for Christmas Day Very easy to use even grandkids used it hope it last as long as the old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Love It!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this microwave to replace the same model which was also purchased at Best Buy years ago. It was worked hard and unfortunately could not be repaired. Although this is the same model we previously purchased there are two differences. The new one now has raised dots on the open "button" which are appreciated. There is now a sticker on the door frame that gives suggestions for heating certain items. No more answering the "how do I do this" question. The size is just right for reheating a mug of coffee to steaming a big bowl of potatoes for home fries. It still has the kind of annoying musical "beep" but it does differentiate it from all the other kitchen things that also "beep". Highly recommend this!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really nice microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung microwave and it lasted a four years and I am the only one in my house so it didn't get used a lot but I never liked it it was to complicated but this one has so far been a dream easy to use just nice all around

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 4 out of 5 stars

    Fast, powerful but burns popcorn.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best microwave we ever had. Heats very fast. Controls are good. It gets 4 stars because the popcorn setting burns the popcorn. If you have this oven, just use 90 seconds. It comes out perfect then.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Lg countertop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product..Love the features too.click setting easily understand .. The size is perfect on my table .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aesthetic and Functional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks fantastic. Was slightly concerned about the push button door latch breaking, so went with an extended warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Make Sure Best Buy Doesn’t Have It First...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not the microwave I initially sought—neither the item nor the store; nevertheless it was the best choice from among four options, and beat them all on looks to space to price. I have zero regrets.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Update 3 years In

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchaed new 11/2019 and the microwave has been awesome. Its sensor feature is solid and its polite noises are a hit with the family. We have enjoyed daily use with our large family wirh no hiccups. Until today…the push button door release broke and unfortunately 1. Its plastic and 2 LG does not offer replacement parts so we will have to replace the entire microwave

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Best bang for the $

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Best microwave we have bought. It’s not perfect, but it does heat very evenly. The only thing I don’t like is the closing, it’s a big thud. I recommended it to my sister for her home as well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    GOOD MICROWAVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG NeoChef Microwave is good. Family like it...easy to use and the size is big which accommodates all dish big /or small.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Cooks good, makes a lot of noise.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very large microwave, and 3 years on its been working great. My only complaint excessive beeping. Just non stop noise when it's done.

    I would recommend this to a friend
  • Cons mentioned:
    Door, Warranty

    Rated 2 out of 5 stars

    LG Over-rated

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing I noticed about this oven was how the button to open the door was funky. So was the start button; it was almost like activating your phone by thumbprint. Instead of a normal beep, it played a short tune when the timer went off. Cute, but maybe LG should have spent more on building a lasting oven than stupid bells and whistles. Machine lasted maybe 2 years before suddenly dying. But hark, it says there's a 10 year warranty. Yay! Oh...that's just for the parts. So LG makes 2 year disposable appliances. You have been hereby warned.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice handsome unit, with lots of space for your convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. I love it! Attractive and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks really nice, plus looks really great with all my other samsung products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works perfectly. Love the sleek look!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    good all around

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, size is good, very light, and works just fine. The door-open button is a bit hard to push.

    I would recommend this to a friend