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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6788 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 329 Showing 6,561-6,580 of 6,788 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave repeat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave. Easy to operate. This is my 2nd exact same microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Big size great space

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of it. Can cook way more than an average microwave the size can do large dishes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 2 out of 5 stars

    Decent microwave with short lifespan.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this micowave 3 years ago and the magnetron is already done. Sure the part is still covered under the warranty, but the labor isn't and it makes repairing it not worth it. It is a great microwave while it works. I liked the size. Easy to clean.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Only Lasts 2 yrs for me.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this LG countertop microwave, it's great when it works; however, this model LG microwave only seems to last about 2 yrs for me. I have bought 3 LG's of the same model since 2017. One had problems with the door opening and staying closed, and the second one's sides and top got very hot but it stopped heating food. I just bought my 3rd LG--same model. I always buy the protection plan from Best Buy so I can replace the Microwave from the Best Buy store if/when it dies. I had a Sharp Brand Microwave years ago and it lasted 13 yrs. I wish these LG Microwaves would last longer than 2 yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this sleek new microwave. Contemporary design, great function

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Anne

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black stainless steel look works quick efficiently quietly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exact Replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this exact microwave - it lasted three years before failing to heat. Cost to attempt a repair was in the ballpark of simply buying a replacement. Purchased a four year warranty from Best Buy ( which I don’t normally do) so we’ll see how this one holds up. Love the microwave - that’s why we didn’t go with a different brand. Jury’s put on this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommend!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this microwave - perfect fit, easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    extremely flimsy button -- get the protection plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great microwave for a year and a half (hence the two stars) which seems like a very short life span. Purchased at Best Buy online. It replaced almost the same one that we had for 8 years. The button always seemed a little off, very flimsy. It finally broke off a few days ago, and we were not able to find any parts for it. Called Geek Squad who confirmed no parts available. Thankfully we purchased a protection plan, or we would have been out the entire $300. Instead we had to eat the $40 for the protection plan. We had to pull it out of our cabinets (we are seniors, both with bad backs), take it to Best Buy to get a store credit to purchase a new one. They had nothing on the shelves so we bought another one online. We have now received the new one that we have to install ourselves, and we are STILL seniors with bad backs. We have no options here. This has been an extremely inconvenient and frustrating experience, and would like to recommend that LG change the button on this microwave, and buyer beware that this unit comes with a cheap button that can't be repaired or replaced.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good. Real good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, easy to use microwave. Plus, it has a cute end of timer jingle. Noice!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work's great has cute sounds when it's done.got to figure it out more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesomeness

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, it works well and is easy to clean. Just a swipe and it’s clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG is a great brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so quiet & efficient. unlike any I’ve had before.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Ms

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats everything perfectly. Great size to fit larger dishes.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Bigger than expected and heats items efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Micro save is very streamlined. Very attractive in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    lg microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use - the less buttons - the better, - doesn't have an annoying beep when finished

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Roomy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ver well. Looks nice and is roomy inside. Took a little getting used to but it's nice.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Wilton ct micro wave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to replace broken micro large size counter top

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Countertop Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this microwave; it is easy to use to use and it is very easy to clean.

    I would recommend this to a friend