Customer Ratings & Reviews
- Model:
- LMC2075BD
- SKU:
- 5714907
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door
Disappointing quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own an LG Drier and Refrigerator and very happy with both. When it came to purchasing a new microwave 14 months ago, I had no problem purchasing another LG product. About 10 months in, we had problems with the door. It wouldn't open because moisture would get in the seal and create a vacuum lock so we were constantly keeping the door edge clean after each use. After 14 months, the microwave shutdown in the middle of cooking and tripped the circuit breaker. Since it is out of warranty, customer service informed me LG is not proving support. So if you want to waste your money and buy a disposable microwave that will last just over a year, buy this one. As for me, this will be the last LG product I'm buying.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Steve, I hate to hear your microwave stopped working! This is definitely not what we expect from our products. If we can assist you in any way, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ
- Pros mentioned:Size
Get ready to replace every year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The presentation of the microwave is great. The size is also perfect. However, I have to replace it every year due to malfunction of the microwave. Something always comes up I have literally replaced it four times now. This is the only microwave size that fits my needs.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Marsie. Thank you for sharing your experience with the LG Microwave (LMC2075BD) model. We’re glad to hear that you appreciate the design and size, but we understand your concern about dealing with repeated malfunctions and replacements.
Since you’ve had multiple issues with the unit, it might be worth exploring any common problems that could be addressed through troubleshooting or if there are alternative models with similar dimensions that might offer better reliability.
If you need assistance finding a solution or have questions about warranty options, please send us a private message on social media @LGUSSupport. Our team is here to help, and we appreciate your feedback. ^Juvy
Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, heats food correctly, not loud in the early morning of using.
I would recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. It offers amazing features. This is a great investment. This is a definitely a must have.
I would recommend this to a friendBrand response from LGAnswers
Posted .We delighted to see that you like the features of your new microwave. Welcome to the LG family! ^Jennifer
It heats food.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. What else can I say. It heats food!!!
I would recommend this to a friendLG Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with my purchase, but you guys never gave me my Rakuten money…
I would recommend this to a friendGreat microwave!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this microwave!! Great power (bought it to replace an older version of the same microwave). Works great!! Thank you :-)
I would recommend this to a friend- Cons mentioned:Door
Did not even last 4 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in 2021. Last year some of the lines stopped showing up in the display, so you cant accurately see what time it is or what is on the screen. Touch screen sometimes didnt work, had to push hard on certain numbers. And this last month the push button for the door broke. This is not the first LG appliance we are disappointed about.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Rebecca. Thank you for sharing your experience with the LG Microwave (LMC2075BD) model. We understand your concern about the multiple issues arise with an appliance, especially after not having a fully functioning display and a malfunctioning door button. We strive to provide reliable, high-quality products and ensure a smooth experience. To address some of the issues you’ve mentioned: If certain lines on the screen are not showing up, this could be a result of an issue with the microwave's control board. We recommend unplugging the unit for a few minutes and then plugging it back in to see if it resets. If the problem persists, it might need a technician’s evaluation. If the touchscreen isn't responding properly, ensure the microwave's surface is clean, as dirt or grease can sometimes interfere with touch functionality. You could also try resetting the microwave by disconnecting power for a short time and testing the touchscreen again. If the door button is broken, it’s important to have it repaired or replaced to prevent any safety concerns. Please reach out to LG support for assistance with getting a service technician to assess and fix the issue.
Please send us a private message on social media @LGUSSupport, and we’ll be happy to guide you through further troubleshooting or arrange for repairs under warranty. Your satisfaction is our priority, and we want to ensure your appliance is working properly. ^Juvy
Happy with My Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a good microwave for the price. Design is attractive and I especially like the little song it plays when the time is up.
I would recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome microwave. Really gets the job done when heating things up
I would recommend this to a friendWorks great ... for a while
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for the first 2 years. Then it started interfering with our wi-fi - we had to completely shut off 2.4 Ghz on our router - and cooking inconsistently. Now, after 2.5 years of use, some of the digits have stopped working, and it looks like the only option is to replace the entire controller, which costs $168 plus tax and shipping, without labor.
No, I would not recommend this to a friendFirst LG appliance, last LG appliance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A day later than promised at time of purchase. No big deal. Unpack, excited to be able to nuke again . . . . alas, whoever counts feet in quality assurance should be fired! One of the front "foot pads" is missing, which makes the microwave tip easily. I've seen the same issue in reviews prior to my purchase, but believed I might be lucky. I'm not young and strong, and have a recently broken wrist, so turning this thing over to put another "foot" on it is out of the questions. Send the Geek Squad, please.
No, I would not recommend this to a friendPerfect!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new microwave or i might say Macrowave! Its huge! I love the features and i love LG! All my appliances are a LG so im really satisfied!
I would recommend this to a friendBeautiful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful microwave, works great. I would recommend this microwave.
I would recommend this to a friendThe LG microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SHE IS PERFECT. SHE FITS PERFECTLY ON THE COUNTERTOP, THE LARGE INTERIOR CABINET IS VERY WIDE AND DEEP LARGE FIT A CHICKEN OR EVEN A SMALL TURKEY. THIS IS PERFECT FOR A FAMILY.
I would recommend this to a friendoverall very good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works well, defrost is excellent, wish it had a door handel ,not the pop open push
I would recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this microwave! easy to install, easy to turn on and warms up the food really well!
I would recommend this to a friendNew microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product ! First one wore out so purchased a new one. Only Best Buy had it .
I would recommend this to a friendBest in the lot of all
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best I have ever had !! Forget the large & bulky overs
I would recommend this to a friendGreat purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good experience overall. The microwave works well. No complaints.
I would recommend this to a friend