Customer Ratings & Reviews
- Model:
- LMC2075BD
- SKU:
- 5714907
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.
This summary was generated by AI based on customer reviews.
Microwave review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing cooks food very well too. I find that lg brand really works the best out of its competitors
I would recommend this to a friendMichael
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid device! Super simple and easy. I got it on sale. This is wonderful.
I would recommend this to a friend- Cons mentioned:Warranty
Broke twice in 2 years. Warranty is worthless.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave lasted 1 year before the push lever to open it only works if you push it at a certain angle. I wasn't thrilled, but we lived with it. Then at 2 years it stopped heating food. I called LG customer service because the Magnetron Smart Inverter has a 10 year warranty. However, the warranty only covers the part, not labor, which starts at $119 to come diagnose the appliance, and then $80/hour to repair it. So I'm looking at a minimum of $200+ and weeks of waiting to utilize the "warranty" for an appliance that I can go buy today for $230. The warranty is worthless for a lower priced type appliance like this (vs. a more expensive type like a fridge or washing machine). I will NOT be buying this microwave again. The warranty is a tactic to instill a false sense of security.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. Thank you. ^Jovelyn
Perfect microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent,beatuiful, large inside just the right size. Color matches LG refrigerator and dishwasher.
I would recommend this to a friendLG - Neo Chef 2.0 Cu. Ft. Countertop Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave. This is my second one. The first one lasted five years and two months.
I would recommend this to a friend- Cons mentioned:Warranty
Avoid LG at all costs!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All of the positive reviews are owners that have used it for a few months. Just wait. Our magnetron failed about 2 years later and although it’s under warranty, getting service from both LG and Best Buy are nearly impossible. LG says to call Best Buy and Best Buy tells me to call LG. Would highly recommend not purchasing a LG microwave as it appears to be a common problem 2-3 years after ownership and microwaves should last way longer than that.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with your LG Microwave (LMC2075ST) model as well as the inconvenience caused during your attempts to seek assistance from both LG and Best Buy. We understand how frustrating it can be when a product fails to meet your expectations, especially when it comes to after-sales service. Please know that your satisfaction is of utmost importance to us, and we would like to rectify this situation for you. Please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
New mircowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mircowave for price. Great space saver.!
I would recommend this to a friendSatisfied customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works well and I am satisfied with it DOES EVERYTHING IT SAID
I would recommend this to a friendLove it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG never lets me down! Great product, great price, seamless delivery, user friendly!
I would recommend this to a friendmicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say is that I will buy this again without considering other brands
I would recommend this to a friendBest microwave beats out whirlpool that rusted ins
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quite, pleasant LG ring tone, sensor tech. Recommend
I would recommend this to a friendGreat Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great. The chimes it makes aren't annoying either, unlike our last microwave. Can't beat the price right now.
I would recommend this to a friendDon’t waste your money!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have owned this microwave for less than 2 1/2 years and the microwave runs but doesn’t heat anything. I chatted with LG customer service and they told me that there is only a 1 year warranty on it. On the front of the microwave, it says there is a 10 year warranty on the Magnatron, which is what heats the food. The rep said we have to take it to get it fixed and if that’s what is wrong with it, they will pay for the Magnatron only, not labor. This microwave was expensive and for it to only work for 2 years is ridiculous! I will never buy another LG product!
No, I would not recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking, and works well......................
I would recommend this to a friendGreat!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this microwave for my new home. Love it! Thank you!
I would recommend this to a friendThe chimes make me want to kill this microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave does its job and it looks nice enough---sleek and silver. By, oh my god, had I known it has THE most annoying, obnoxious chime song to indicate the food is done, I would NOT have bought it. I have searched many sites to find out how to disable this horrible, horrible sound. Surely in the year 2019, the smart LG engineers would have empowered their customers to mute this infernal song. But NO. Despite hundreds (perhaps thousands) of complaints about the sing-song chime, the answer is that no one at LG thought anyone would hate it so much that they'd want to through it out the window. There is no way to turn the sound off. If it weren't such a colossal hassle to return it, I'd give it the heave-ho. It literally makes me dread using it. My other microwave lasted 15 years. Today, 3 weeks into this new one, I'm praying for its death. Save yourself. Do not buy this model.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see the microwave did not meet your expectations due to the alert is plays. Audible signals are available to guide you when setting and using the oven: A tone will sound each time you touch a key. A melody signals the end of a Timer countdown. A melody signals the end of a cooking cycle. These signals cannot be turned down or turned off. ^CP
- Cons mentioned:Button quality
Junk. Avoid.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like so many other people who have reviewed this microwave the button on the door broke after a year, so it is just difficult to use. It is infuriating that I have to buy another microwave because a 10 cent piece of cheap plastic broke. LG should be ashamed. Obviously this is a common problem.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, JohnM. Thanks for sharing your thoughts on the LG Microwave (LMC2075ST) model. We're sorry to hear about the broken door button on your unit. We aim to offer good products that meet our customer's needs, but we missed the mark in your situation. We want to help you out. Please reach out to us on social media @LGUSSupport for more assistance. ^Juvy
Micro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product has performed very well. Great quality product
I would recommend this to a friendLG microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick shipping and a great looking microwave that has nice features
I would recommend this to a friendVery nice microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave, great value, good performance.
I would recommend this to a friend