Customer Ratings & Reviews
- Model:
- LMC2075BD
- SKU:
- 5714907
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.
This summary was generated by AI based on customer reviews.
Does not last long.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a five year review. This microwave no longer functions.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about the LG Microwave (LMC2075BD) model is no longer functioning. We strive to provide reliable, high quality products that exceed our customer's needs and expectations. We want to help get your unit back to working condition.
One troubleshooting step you can try is to check if there’s a tripped circuit breaker or if the power cord is properly plugged in. For more help, you may visit https://www.lg.com/us/support/help-library/lg-microwave-oven-troubleshooting-no-power-issue--1429709038316. If these seem fine, we recommend sending us a private message on social media @LGUSSupport with your microwave's details, and we’ll be happy to explore further solutions or guide you through any repair options.
We appreciate your patience and look forward to assisting you. ^Juvy
Do not buy this product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This LG microwave is 12 months old.The Magnetron went bad.They will replace the item but I will have to pay for service.It would not be worth this expense. Ihave owned many Microwaves of past and not one broke and worked on the day I have away..This product has serious issues.Do not waste your money or time,,,Never again L G
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
never again buy LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had 2 of these, after several months F-3 appears and that is the end of your microwave!!!! Don't waste your money!!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Cindy, I am sorry to hear you have had issues with not one but two microwaves! So that we can get this resolved for you, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ
Stopped working after just 4 years with light use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pretty happy with this microwave although I never used all the many functions. I just did basic reheating using the timer. Anyway, after only 4 years, it won’t heat and I have to spend another $200 for a new one.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Leslie. We appreciate you bringing this to our attention. We appreciate you leaving us your feedback in regards to your microwave. This will help us continue innovating and gain more valuable knowledge to better service you and our customers. ~Anthony
Quit working within a year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This stopped working within a year of using it. Other than that I loved it. It plays a cheery little tune that literally brightened my day haha! I can't get anyone to help me with the manufacturer warranty so I don't know what to do other than buy another microwave that doesn't sing to me and just beeps.. :(
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We work continuously to improve the quality of our products and anticipate market demands
that drive customer satisfaction. Your feedback is important to us and your concerns
will be shared with our marketing and product teams. If needed, you can contact our Customer
Support at 800.243.0000 for further assistance.^Venette
Disgusted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heating mechanism doesn’t work, so have a faulty microwave that Best Buy won’t allow me to return!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us. I'm so sorry to hear that your LG LMC2075ST microwave is not heating properly. I can imagine how frustrating it must be to have a faulty appliance that's not working as expected.
First and foremost, I want to acknowledge your disappointment and inconvenience. It's unacceptable that Best Buy won't allow you to return the product, and for that, I apologize.
As an LG representative, I want to assure you that we're committed to providing you with a solution. We understand that a faulty heating mechanism can be a serious issue, and we're here to help. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Don't buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I this when my current microwave died and I am not pleased with it at all. There is no sensor for brown rice and it does not even cook potatoes on sensor well either. They never cook well. I am going to sell this and look for another microwave. Don't buy this one
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
10 Yr Magnetron Warranty - FAKE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We enjoyed this microwave for 2 years and then it stopped heating. I contacted LG and the 10 yr magnetron warranty only covers parts. This means you have to spend about the cost of the microwave to repair it. I do not recommend LG!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. Disappointed to learn this had happened to you, however we want to thank you for sharing your feedback with us regarding warranty coverage. ^Jennifer
Smart inverter is a lie
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basic, and the advertising is misleading. If you're interested in the smart inverter like I was, don't bother. It doesn't work and is a straight lie. I've had to heat small bowls of food for minutes and the inside will still be cold and the outer edge will be boiling. Pure frustration, don't bother
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
5 years and dead
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It now just makes a short buzz and clicking noise every 5 seconds. I would expect a consideration longer lifespan from even a no-name knockoff.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Microwave (LMC2075ST) model. We understand your concern when an appliance doesn’t perform as expected, especially regarding longevity. We strive to provide reliable, high-quality products exceeding our customer's needs. he buzzing and clicking noises you’re hearing suggest that there might be an internal issue that needs to be addressed. We recommend checking to see if the microwave is properly plugged in and that there are no obstructions preventing it from functioning correctly.
If the problem persists, please reach out to us directly via private message on social media @LGUSSupport. We're here to assist you and explore options for resolving this issue. We appreciate your patience and hope to help you soon. ^Juvy
One word Annoying.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As far as microwaves go this microwave works as intended however, I don't need the microwave to remind me every stinkin single minute " that's right every minute " that your dish in microwave is done especially when you have your hands full in the kitchen. That to me is ANNOYING. Hey LG I'm sure you must have heard others complaining.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate your feedback regarding the audible signal reminder once the cooking cycle has ended. We are sorry this microwave did not meet your expectations. If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport or you can give us a call at 800-243-0000. ^CP
Just Stopped heating after a year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could I would give this microwave a 0 star review. I have had this microwave a year and a month and it quit warming food. Ridiculous and the warranty from LG is Garbage!! Parts and Labir Free for the first year then you get charged...
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
piece of crap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it does heat up thing great but after a 1 1/2 the control panel freaks out (going through different settings) all by itself and now the 0 doesnt even work. the 10 year warranty is only on the magnetron.so the panel isnt't covered. i thought i would give LG a try and never again!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Based on the issues you are describing with the control panel, it sounds like you may need a technician to check it out. This may be done through our website: http://www.lg.com/us/support/repair-service/schedule-repair-us or for a list of service centers in your area: https://www.lg.com/us/support/repair-service/find-repair-provider
Stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit stopped working at 3 yrs old. I think it should last longer than 3 yrs
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Microwave (LMC2075ST) model. We understand the inconvenience you have experienced with the unit stopping working after just three years. Please know this is not the level of quality and longevity we aim to deliver. We strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction. While the average lifespan of a microwave can vary depending on usage and other factors, we acknowledge that three years may not meet your expectations. Please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Not long lasting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used for about 4 years without any issues and then it would not heat anymore. LG ThinkQ diagnostics did not find anything wrong and everything works except that it would not heat anything up.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette
LJ Family 2.0microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. If I could give it a neg 6 zeros I would. The door latch has stuck on and off since I bought it. Now it no longer heats inside. This microwave is 1.5 years. I will never consider LG again. Best buy does not stand behind products sold.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having trouble out of your microwave. You can troubleshoot issues with heating from the following help library article: https://www.lg.com/us/support/product-help/CT00000303-1428511871544-undercooking-not-heating-enough If you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Didn’t last long
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave just over a year ago with light use. Suddenly It stopped turning on and cooking but the timer was counting down. I had to throw it away but didn’t buy another LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, thank you for your review it is extremely important to us. It is terrible to hear that the microwave you purchased stopped functioning after a year of use. I can understand how frustrating this situation may be for you and I would love to help out. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Warning Do Not Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT get rhis product. Started acting up at 1 year. The door doesnt feel the sensor, the tray doesnt rotate at the same speed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your concern. We would like to assist you with your LG Microwave. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist. Thank you. ^Jolly
Quit after three weeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this and hoped for a five star microwave. Wasn’t as strong as our last one but we didn’t mind much. Now it quit working after 2 seconds of heating. We’ve only had it for three weeks!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry your microwave has quit working. Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 so we can get more info and see what we can do. ^CP
It died as soon as the warranty expired 1year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It simply died, wont power on. Save your money. If i didnt have geek squad protection id be alot more upset.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette