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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6792 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 6,792 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Buy for the Price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave. I have been using it for the past 6 months and it has performed great. Silent operation, looks great and all the functions work as advertised. I don't use the sensor cook function much but worked well the couple of times I used it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sense food great! Not loud! Previous review from another customer mentions sound irritating when done reheating but I think one the sound isn’t irritating and it’s good to let u know your food is ready and to take out and not forget we heated something in the microwave!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love this microwave! It is so easy to clean. And the settings are fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new fancy microwave. It is touch screen, easy to use and appears that it will have easy cleaning maintenance. I was sad to see my old one go but I feel that it is a nice upgrade. The touch screen buttons require that you press a certain way; which can be a benefit to childproof it from my one year old; but it is inconvenient when I’m trying to use my knuckles. I feel the price was worth it and am considering buying more Lg appliances.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Major Defect Ruins Otherwise Fine Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate having to give such a nice microwave a low rating, but I must. This model, just like another brand I bought and had to return, has a serious air leak in-between the door windows. Otherwise, it's a gorgeous machine with many unique, useful features.________ Yesterday we cooked fresh green beans with a little water in the container for 5 minutes. Steam leaked in-between the 2 panes of door glass and fogged up about 1/3 of the window!! And, there's already a haze developing even after the fogging evaporated, which would certainly get worse and worse with time.________ I emailed LG, and the rep. tried to tell me it was "normal". Yeah, right!! I've owned several different brand microwaves over the years, and never had that issue until now with this LG and that another brand I had to return. It makes me wonder if different brands all buy their door window assemblies from one manufacturer that's making defective units. Sort of like how diff. car companies all got defective air bags from one bad manufacturer.________ So, this microwave goes back to Best Buy. I'll try purchasing a 2nd one in the hopes this one is just a lemon, but I fear it might be an airbag-type situation.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette LG

  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave at an excellent price on sale, buttons are hard to press, have to be in the right spot to register.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Go For It - good for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and Efficient! Slick look and soft touch commands. Pleasant ringtone to alert you at the end of cycle. It doesn’t disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Beautiful, perfect in size, great features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my wife, and she was thrilled. I really like how nice it fits in with our other appliances, and it's size. I gave 4 stars because its auto-sensing feature isn't as accurate as was hoping for. for example, I have to use the feature twice to properly cook potatoes. I also find it difficult do know all of the settings...there is no convenient card with the settings that we could hang somewhere. It cleans up nicely, and my wife loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed

    Rated 5 out of 5 stars

    Great Medium Priced Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Does a great job on every task - heating water for tea, reheating food, nuking fresh and frozen vegetables, And a pleasant chime instead of a annoying beep.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave. It is huge in the inside and is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious! Measure the space you plan to put it before buying. We were disappointed that it does not have a quick minute button on it - and the setting buttons are sensitive/responsive, as in, you don't have to press hard at all on them. but other than that it is pretty good. Plays entertaining/ear catching tune to let you know when it stops - makes ya smile/laugh. And it will do it at intervals till you take stuff out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    good Microwave for our family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our new Microwave. It is easy to clean and large enough for several frozen dinners to warm. It is also simple and easy to use. Just right for us!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is a bit big, but it is very convenient to use. I am also very satisfied with the color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace one that went on the blink. The microwave had a decent price which led me to this one with the features it had. It does what a microwave should do, what can you say. The only drawback I have with this particular one is the keypad is occasionally unresponsive at times. Particularly the start button. Sometimes you have to press it 3 or more times for it to start. My only reason for not giving 5 stars. Other than that everything else has worked fine.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Simple controls and sleek look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this oven as we were replacing our older, white appliances with stainless steel for a more modern and sleek appearance. Along with the right sized trim kit, we love the look. The microwave is large on the inside and accommodates all the dishes that we want to use in the oven. The controls are simple, but have few options. Mainly time and power levels, which is all we ever used anyway. We are happy with the cooking/reheat of all types of foods. We use the microwave many times a day and have been happy with every cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size, nice and quiet, so many features, still learning them

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and affordable, heats up the food nice. recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Real Nice LG Product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microwave is super cool looking in our kitchen. The buttons make a awesome sound not like other microwaves. Works great, and has been an awesome upgrade in our house!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Out with old in with the new!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave cooks great. It fits perfectly on my counter. I love that it's easy to wipe out and doesn't show fingerprints on outside.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is great for the price. It is larger than our last one which is great and we love the extra little features on it.

    I would recommend this to a friend