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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6792 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 6,792 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    PERFECT MICROWAVE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive seen a lot of people complain about the little jingle it makes when the food is done but i think its so cute LOL cooks food really well! And love that it feels like a touch screen instead of actually pushing a button. Love this and this thing is pretty big which is great!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Spacious microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big microwave I like it and seems to work good so far. It doesn’t have the option to push a number like 1 and it cooks a minute you have to type in any time manually it doesn’t have a lot of features just basic microwave but big and more wattage

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Appearance and operations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks awesome , works Exceptionally well ,thumbs Up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my LG microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new LG microwave works great. I especially like the defrost feature and the 30 minute quick start, which I can set for additional time in 30 minute increments. Easy to use and clean. Stylish looking and goes great with my other appliances. I

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the joy of owning this microwave for a week now and very glad to have purchased it. It heats food very quickly and the capacity is extremely large. It also is incredibly perky, playing songs and beeps to say hello when I open the door and when time is complete. Been a good purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful sales associate. This microwave does more then I could ask for. I like the touch screen instead of button feature. I haven’t heated anything that did not get fully warmed throughout. Everyone you close and open the door it feels so sturdy. And it also is not too loud while heating.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Clean and modern, this microwave will fit most any

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The interior is a nice gray color and the lighting is really nice. Plenty of power, in fact if you are upgrading from something a bit smaller, you may find yourself needing to use a bit less time or cut the power back just a little. Over all, I am quite satisfied with this microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Re: LG - NeoChef 2.0 Cu. Ft. Countertop Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very easy to use, the instructions explain everything clearly. Have had no problems whatsoever with any cooking. Would definitely recommend this to anyone looking for a microwave. ⭐⭐⭐⭐⭐

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product, however...,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for an identical LG microwave. The last one endured 2 years before the magnetron ("heart" of the microwave) apparently bit the bullet. There was a really weird positive to the situation, though. When I buy "stuff", I NEVER buy extended warranties, but I did when I bought this. I was all set to chunk the old one in the dump. Howsomeever, when I grabbed the owner's manual, the original receipt fell out - along with an extended warranty pamphlet. Since it was already in my hand, I went ahead and scanned the receipt. Lo and behold, to my complete and total amazement, I discovered I had actually purchased a 2-year extended warranty. The folks at BestBuy were super - they had the replacement in stock and I was able to pick it up that same day, awesome experience!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Warranty

    Rated 2 out of 5 stars

    Died after 6 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was it. Finally a good microwave until it stopped heating and you could hear arcing inside. Contacted LG and what a joke of a warranty program. They offered a reimbursement as long as I purchased another LG unit. I am FORCED to purchase the same model because that's the only thing that will fit in the same size hole I have. Not only that LG is not taking responsibility for disposing of THEIR product, but force you to do in order to get reimbursement. Let's see how well the replacement unit will work after a few months. When it works, it's great and I loved it. This is not making america great again! LG is not on our side.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We're sorry to see that you've run into these issues with your microwave. If this replacement doesn't resolve the issue you are experiencing, our support team would be happy to help. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The micriwave oven was just what we needed. It fit perfectly with our kitchen appliances and we are very pleased with its performance

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the microwave. It cooks items so fast. Also the interior is huge for large items. Would and have recommended it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fits our needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our family needs. Only complaint is the finger print magnet that is stainless steel

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Powerful and near perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, but not perfect. It's big for a microwave, but for the power that's expected. I love it, the only drawback for me is I wish the buttons were a bit more sensitive to touch. It often takes some work to get the "push" just right when entering cooking times.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very powerful!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very large microwave so make sure that you have plenty of room on the countertop for it. It is very powerful and easy to use and was only $10 more on sale than the smaller version so I went with it. It's a little big for my space but I like all of the extra features you get with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung NeoChef 2.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplified programming makes it easy to use. Installation of trim pretty straightforward. So far so good after 2 months.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Big, Beautiful, Somewhat Annoying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the microwave, it's big and looks good and works well. Four stars because it rattles a bit (at least mine does) and it plays a somewhat annoying little ditty when it finishes, and (worse) it keeps repeating it if you leave the finished food in there.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Functions Well, Could Use Button improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Number buttons are a little difficult to activate compared to our prior LG microwave. A little less intuitive than other microwaves as well, but still seems to function properly. Improvement in the indicator chime.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value & works well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a counter microwave to avoid replacing our built-in microwave/oven combo, because the oven still works well. This counter microwave is simple to use, cooks evenly and has an easy selection of re-heat & cooking settings. It was a great buy for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the best microwave I have ever used or seen in person (mind you I don’t go microwave shopping). Functions as should and really evenly heats food.

    I would recommend this to a friend