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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $279.99

Customer reviews

Rating 4.5 out of 5 stars with 6786 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 6,786 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Large family microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and awesome for large family, definitely a good buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stopped working after 15 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great microwave...for a year. 15 months after purchase, it won't heat anymore. Its past 12 months, so Best Buy doesn't cover the warranty, and LG customer service will only cover repairs if it's a specific part. We can't confirm its that part unless we take it in for a repair at one of their preferred repair shops. If it isn't that part, we have to pay for it. For only 1 year of use, it was pretty expensive, and quite wasteful to throw in a landfill somewhere now. Not a fan.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Inverter Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features, quick 30 sec timer, lite touch on the buttons. Great reheat feature. Hests food quickly. Easy clean interior.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to used , durable and big in size. It is very easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fulfilled an immediate need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently moved into a new home. We knew the kitchen appliances would need to be replaced at some point, but were not planning on it to be so soon. The above range microwave decided that the door didn't need to close, so working was compromised. With the quarantine in place, it would be impossible to replace the microwave with another of the same type (no installation or haul away). So we decided on a countertop model that will eventually move to another location. This microwave works great! You don't realize how often you use a product until it's unavailable.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave its big from inside more space

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. the last microwave i bought at best buy only lasted 9 months this one seemes to be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best microwave!! Really big and great quality!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing microwave!! At first I thought it was a little pricey, but after using it I wouldn’t want to use any other microwave. It has a smart sensor. It allows you to reheat food and still keep the moisture so the food doesn’t just get dried up and burn. Sometimes food, such as pizza, even tastes better after being reheated rather than when it was originally made. The screen can be locked, which is great if you have little ones. It is really big so you can fit a lot in the microwave, but it does take up quite a bit of counter space. It also has a self-cleaning feature, but I haven’t use that yet. Overall it is a great microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade to a new LG microwave and it was one of the best decisions I've ever made. Love the power and ease of cleaning this unit, the chime melody is pleasing to hear. I really like the dark metal because it won't finger prints.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LOVE THIS BRAND!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS MICROWAVE! SO FAR IT HAS WORKED GREAT!! MY LAST LG LASTED ME 6 YRS. THIS ONE DOES HAVE THE LIGHT INSIDE WHILE FOOD IS COOKING. HAS A MELODY THAT PLAYS WHEN FINISHED. LOVE ALL ITS FEATURES!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty even heating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy enough to use. First one that I bought stopped heating after six weeks. I have the replacement for another six weeks, and expect it to be fine, as LG is one of the more reliable brands.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! And it’s so spacious from the inside!

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Sensor cooking is excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to heat up leftovers, doesn't over or undercook anything I've tried. Good power, heats up quickly without ruining product being heated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and used this microwave for more than one year. Most of the time, I just used the basic plus “add” function. It worked all the times, no complaint at all. The price was also great comparing to other comparable units.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Huge!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fancy microwave for a 70’s baby! It’s very big. I needed it to fit into an insert that was prebuilt in my cabinets and this was just the right fit. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement for 10 year old Sharp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old 10 year old Sharp died and we needed a replacement immediately. We wanted a 1200 watt unit as that is what we were used to. This model was available from multiple retailer on-line and all had the same price. We decided to use the Best Buy Curbside Pickup which was flawless. The only negative was that the instructions were inside the microwave and we had difficulty determining how to get the door open. After that it has preformed exactly as we expected. The biggest positive is that it plays a nice turn when finishing the time that you set to cook.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and easy to use, nothing major downside observed

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    WE LOVE OUR MICROWAVE!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy. Very affordable, spacious and heats up well!! We also love the sound notifications. It fits really big bowls which is capable because of the rounded back of the inside of the microwave!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very spacious. So far i like it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It is very simple to use. I wanted a large microwave intentionally so be warned this this is very big!

    I would recommend this to a friend