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Customer Ratings & Reviews

$2,198.11
Save $1,501.88
Comp. Value: $3,699.99

Customer reviews

Rating 4.7 out of 5 stars with 575 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 575 reviews
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had all the amenities we wanted in a fridge. Can’t wait to use it only thing I wish it had was handles for the freezer and drink drawer. I think it will be better though for my child to not be able to pull the handles

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, but could have more options to move the storage cintainers on the door. Also should be able to push the button you need for the water or ice without havjng to rotate though all options first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it by far best fridge. Keeps everything cool and opens easily and closing doors close on their own which they do not slam. Win win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOP NOTCH SERVICE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All personnel at Best Buy were very helpful, efficient, patient and helpful. Our purchase is exactly what we needed and wanted. Delivery men were on time and set up was quick. All questions answered. We highly recommend Best. Buy for all your utilities needs..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not enough storage options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to exchange this refridgerator for the larger sized same model. There was not enough storage for my drink products such as 2 liter bottles of soda, bottle of juice such as orange juice and grape juice, and gallons of milk. There is storage for these item in the lowest shelf in the right door, but not enough. I also did not like that the shelves in the right door were fixed and could no9t be raised or lowered to adjust to products stored there. I also did not like the separation divider in the freezer was fixed. The vegetable drawers had no humidity control options and they felt cheap to me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    another lg purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice fridge, love that there is an extra ice bin in the freezer. reason for 4 rating, the side door bins are quite wide with no dividers so my stuff keeps falling inside the door bins.also the tap on the water dispenser sometimes doesnt change over if you dont tap on it in the right place. overall it is just a matter of getting used to a new appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Services

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, great cooling, and great buying experience from Best Buy and the delivery team too. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cold Water not so COLD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice refrigerator except that the LG water reservoir is too small for a large family and as much as I love cold water it usually comes out room temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like our new refrigerator. The appearance is great. Wish the side door bins on the side of the ice maker were just a bit bigger. We understand not much you can do about it and have the ice maker etc. overall great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was amazing and easy to purchase as well beautiful appliance perk anti slam doors are what sold me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but with dispensor issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whater dispensor is dripping water for no apparent reason.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Door ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Only complaint is the ice in the door has jammed multiple times in the 4 weeks we have owned it. Not that big of a deal but come on for the price things should work flawlessly. I habe t open the door ice maker and remove some of the chunks that melt/form together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! I must say Best Buy really took care of the delivery. Original one was defective and next 2 fridges had dents. Las one is perfect! During the whole process Best Buy initiated the contact and set up deliveries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. PLenty of space for cooling and freezing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was awesome as well as the installers. They were very professional and did a great job!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found a ding in the lower fridge door which is disappointing

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, HerbertP. Thank you for sharing your experience with the LG - Standard-Depth MAX 28.6 Cu. Ft. 4-Door French Door Smart Refrigerator. We understand your inquiry regarding the ding found on the lower refrigerator door. Your feedback is important to us, and we would like to look into this further to see how we can help with the condition of your unit's exterior.
      https://www.bestbuy.com/product/lg-standard-depth-max-28-6-cu-ft-4-door-french-door-smart-refrigerator-with-full-convert-drawer-stainless-steel/JJ8VPZQSZ7
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before we bought this refrigerator, We did a lot of research and finally decided on this one. We are very happy with it, we have no regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that installed our new refrigerator was top of the line, best we have ever had they deserve an atta boy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for Refrigerator. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re excited to have purchased a new LG refrigerator. My Samsung refrigerator was a huge disappointment. Hopefully they will offer a longer warranty in the future.

    I would recommend this to a friend