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Customer reviews

Rating 4.7 out of 5 stars with 589 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the Standard-Depth MAX refrigerator for its spacious capacity and the amazing functionality of its middle drawer. Many appreciate the double ice maker and the overall performance of the refrigerator. The well-thought-out design, great size, and quiet operation are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 105 reviews
  • Pros mentioned:
    Capacity, Drawer functionality, Ice maker

    Rated 5 out of 5 stars

    Beautifully large fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fridge open box at a Best Buy outlet. It was in great condition and was delivered as such. Now, this thing is a very generous size…the install team had to take off the fridges doors and even my house door to fit it through! It provides a few options on how you want to arrange the main cabinet’s shelves, so you can somewhat customize it to your needs. It boasts 2 ice makers, one in the fridge compartment’s door (the dispenser) that offers cubed and crushed and one in the freezer that give you cubed ice on a tray which comes in handy for parties or icing that large tea pitcher! And I haven’t even brought up my favorite feature: the Convertible Drawer! I rotate between the cold drinks and meats setting depending on my needs but it also features wine, deli items, and frozen settings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker

    Rated 5 out of 5 stars

    Love this fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. Plenty of room to store items even through the holidays & held it all. Great ice maker & love that there’s 1 in the door & bottom freezer. Drawers (large) terrific for our cheeses & lunch meat.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it there's so much room on it two kinds of ice water ice to reserve underneath tons of room perfect space

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice maker

    Rated 5 out of 5 stars

    Loving it so far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are loving this refrigerator. Having the extra ice bin will be useful when having guests over. Not crazy about the new design for the water/ice selector but will get use to it I’m sure. Just hard to use one handed. Love how easy it will be to change the water filter though. The convert drawer is convenient to grab things you use often. Overall it’s very sleek and beautiful design. Warning though, the 28.6 (29) cubic feet is huge! If you don’t need that much space I would go with countertop size. The footprint in our kitchen is very large. Our old was 28 so I thought it would be around the same size.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Love my refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator! It is so roomy and especially love the 3rd drawer. Lovebthe size of the ice!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker

    Rated 5 out of 5 stars

    Best purchase for my new home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. I initially planned to purchase a smaller French door refrigerator but when I saw this one in store I loved how much space it offered while maintaining a sleek design. I use the middle compartment for my deli meets, cheese, and snacks for my nieces and nephews. The freezer is deep with a lot of storage capacity and the dual ice maker is super nice to have.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. Bought in Nov 2025 and so far, its been working good. Came in with dents but since i got the best buy coverage, i called the techs and they came replaced the parts with dents. Ice works good, food preservation is awesome and the storage space is great.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality, Ice maker

    Rated 5 out of 5 stars

    Meets every expectation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves our new refrigerator. It provideis much more need space. The bottom freezer is also convenient and large with a second ice maker. The fully convertible drawer is amazing. I no longer have to get snack ls for the young ones in our family because the convertible drawer is located at their height. I love this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality, Ice maker

    Rated 5 out of 5 stars

    Fridge Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. The outside water filter is big to handle larger cups. The middle drawer option to use as either a second fridge or freezer is great. Dual ice makers allow for cup drinks and also for making pitchers of beverages. Only downside is that the middle drawer does not have ann anutoclose so sometimes the kids will not close it alol the way. Overall, great refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality, Ice maker

    Rated 5 out of 5 stars

    Big Fridge! Plenty Of Storage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge Fridge! It's great. Plenty of room for everything. Nice and bright inside. Love the middle multipurpose drawer. Extra ice maker in the freezer is so nice to have. Delivery and set up were great! Have had it now for a month with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    LG new customer and extremely satisfied!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator back in April 2024 and I couldn’t be happier to make this choice. Works best then those other one more experience I had in the past. My sales person in Best Buy recommend since he had one and always by LG’s. U am so happy. The ice maker is small but works so good and fast. I will buy it again…and always at Best Buy since they have the best guarantee that exist - GEEK!!! I buy all my appliances and electronic there for years.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice maker

    Rated 5 out of 5 stars

    Wonderful fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent use of space and very nice design. Love the dual ice maker. The freezer is a very good size and the second drawer inside is nice. We use the convert drawer for drinks and company loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had or LG fridge for a little under 6 months now and we absolutely love it. All of our major appliances are LG brands. Our previous refrigerator was LG and it last around 15 years. The sleek look and the dual fridge/freezer compartment is a great feature for our family as well as the dual ice makers. Love this fridge and LG!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    LG Refrigerator/Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room inside and love that it has 2 ice dispensers. One on the door and a tray in the freezer drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Ok fridge, overpriced for cheap plastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good fridge, but I don't have much faith in it lasting. Our last LG was still working fine after 13 years and I wish I kept it! Shelves are thinner, plastic parts thinner, drawers are not smooth opening and closing. Drawers in fridge are just wide enough that they cannot be opened without both fridge doors being opened. Shelves cannot be moved to reasonable heights. Freezer is split into 2 sections, but middle is so low that it doesn't help with organizing. Ice in freezer is a good option but cannot be turned off when not needed... I will say the fingerprint free finish has been great, wipes easily snd looks clean

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    One terrific refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. The middle drawe can be either a refirigerator or a freezer which is a terrific feature. The ice maker is also great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker

    Rated 5 out of 5 stars

    Spacious, Smart, and Stylish Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this LG refrigerator! The spacious 28.6 cu. ft. capacity easily fits all our groceries, and the Full-Convert Drawer is extremely versatile. Cooling is fast and consistent, with great temperature control. The ice maker works efficiently, shelves are well designed, and the smart app alerts are useful. Stainless steel finish looks premium and is easy to clean. Very quiet, energy-efficient, and solidly built. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker

    Rated 5 out of 5 stars

    The Best Choice / The Right Choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator for many reasons. I was Skeptical at first because I wanted my usual Whirlpool and this was LG. I am happy I decided to buy this. I wanted a fridge with a lot of inside space. One that holds long chaffing pans. This LG has that space and MUCH more. I was able to rearrange the second shelf to hold my gallon bottles and then some. Did I mention “several” gallon bottles?? The two pull out pans inside holds a large number of fruits on one side and vegetables in the other. Much more than the other refrigerator. The door on one side has extra wide space. The door on the side with the ice maker is smaller but it holds the smaller items. Then there is that space once the door opens. I can sit comfortably on it. Of course I won’t do that but to give you an idea of the space this fridge has. Pull out draw— I use the pull out draw below the fridge for my cheeses and butter etc. Again a lot of space. This draw can be converted but I will leave it as is for my dairy products. That’s pretty cool. The freezer - It’s deep and again holds a lot. The pull out draw pulls out much better than other refrigerators. Outside water and ice dispenser works easy and is convenient plus there’s another ice maker/dispenser in the freezer. Space is not the only good thing about this refrigerator.. it’s also quiet. No loud motor noises. I left all the settings at default and the cooling and freezing is perfect. You can’t go wrong with this refrigerator. I HIGHLY recommend. I love love love my refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator a little over month ago to upgrade our older (but still working) side by side. Even though I accidentally ordered the wrong style , I think I like this one better. The only thing I would change is adding a shelf that recesses back to accommodate a large pitcher but in reality, you lose 1/2 of your shelf space that way so it’s not a big deal. There is plenty of room for all of our items and the full convert drawer is great for when you need more fridge space or freezer space. The water dispenser is larger so it can accommodate large cups which we frequently have. The door ice maker does not make a lot of ice but that’s ok because the one in the freezer compartment more than makes up for it. I searched for months for the right one so hopefully this one lasts as long as our old one!

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality, Ice maker

    Rated 4 out of 5 stars

    Likes and dislikes 4 Door LG Frige/Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As we have only started to use this 4 door LG Refrigerator for about 1 1/2 months I would rate a 4+. Love the convertible drawer. Now using as a standard refrigerator drawer for items used often ie. cheese, sliced meats etc. Both refrigerator and freezer have plenty of space. This model has dual ice makers that produce A LOT of ice! MORE ice than any previous French Door Refrigerator/Freezer dual ice makers I have ever owned!! As for the shelves, I am not happy with the shelves arrangement. I don’t think it has enough shelf positions. My Wife Likes it! (Her Kitchen!) In Reviews the main complaint is the Compressor goes out too early! LG has increased the warranty. LG has taken out some cosmetic features that increased the look! So far, Overall we like the frige.

    I would recommend this to a friend