Customer Ratings & Reviews
- Model:
- LF30S8210S
- |
- SKU:
- 6553171
Customer reviews
Rating 4.7 out of 5 stars with 240 reviews
(240 customer reviews)Rating by feature
- Storage Capacity4.9
Rating 4.9 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Design4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the Standard-Depth MAX refrigerator's substantial capacity and sleek design. Many appreciate its overall performance, optimal size, and quiet operation. While the drawer functionality and temperature control are well-received, some customers noted concerns about the absence of a water dispenser and the refrigerator's susceptibility to fingerprints.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Rated 3 out of 5 stars
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we love our new refrigerator. Plenty of room. I was totally disappointed with the delivery process. I was told the truck would be there at 10:30 and if I didn't show up by 10:45 that they would skip me. I was home by 10:15 and they did not show up until 11:00. I work 35 minutes away and this was a big inconvenience for me. You need to do better.
I would recommend this to a friend Rated 5 out of 5 stars
LG French door
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good, I was looking for a bottom freezer, with a single door on top without all the extra stuff on the outside. We found this French door and it did not loose all the space in the doors. It is very good size with lots of room.
I would recommend this to a friendRated 5 out of 5 stars
New refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the time of purchase in store and excellent customer service we received to the overall delivery and installation by a professional delivery team I would definitely recommend Best Buy at Lakeland Florida to customers looking for some new appliances.
I would recommend this to a friendRated 5 out of 5 stars
A great buy at Best Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent setup and operating features....easy to understand and program for use. Perfect price point.
I would recommend this to a friend- Pros mentioned:Design
Rated 2 out of 5 stars
Y Connector Leaks Badly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is beautiful, but I still can't use the water. The Y connection on the back leaks because it is missing the clips to keep it from leaking. Best Buy has come out 3 times now and it still doesn't work. All they need are four tiny little plastic pieces. I bought this November 11 and it looks like I might be able to use the water December 11. I wish they would just go to Home Depot and buy the part. This is extremely frustrating. It is a beautiful fridge, too bad I can't really use it yet.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Andira. Thank you for sharing your experience with the LG Refrigerator (LF30S8210S) model. We understand your concern about dealing with an issue like this, especially when you’ve already had multiple visits from Best Buy and still can’t use the water function. We strive to provide top-notch products and excellent services to ensure a smooth and seamless experience. To help with this issue, we recommend that you follow up with Best Buy customer service at 888-237-8289 to see if they can assist in getting those small plastic clips from their parts department, or reach out to LG Support directly so we can escalate the matter and ensure the proper parts are provided for a quick resolution.
Please send us a private message on social media @LGUSSupport with your order and model details, and we’ll work with you to get this fixed as soon as possible. Your satisfaction is our priority, and we’re here to help. ^Juvy
Rated 5 out of 5 stars
Fridge review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely LOVE our new LG refrigerator/freezer, & the full-convert drawer is a great feature!
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love my fridge I’ve had it for a year now. Love it!
I would recommend this to a friendRated 5 out of 5 stars
Best Frig
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't be happier, just what the wife wanted and met all our needs for the new house. The flexibility for a range of cooling areas is great and the easy to change out the water filter. Wil enjoy for a longtime.
I would recommend this to a friend- Pros mentioned:Capacity
Rated 4 out of 5 stars
LG Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Space is excellent - only con is fingerprints on front when opening
I would recommend this to a friend Rated 3 out of 5 stars
Semi Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are on our second one within the 60 day window, and we may have to either send this one back or get a different brand. This one, the top portion the temp is set to 37 degrees, what the installer said it should be, but over night it is cooling to 33 degrees, which is way too cold for produce in the crispers. What I like are the large crisper drawers.
I would recommend this to a friendRated 5 out of 5 stars
LG refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love the refrigerator. Deep shelves and I like the placement options for height. Having 6 deep shelves on doors is incredible.
I would recommend this to a friendRated 5 out of 5 stars
Pleased customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge! Lots of room and like the middle drawer fridge or freezer option. The delivery guys were amazingly knowledgeable and professional!
I would recommend this to a friendRated 5 out of 5 stars
Happy customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales was knowledgeable and efficient making the buying process easy. Delivery and set up went well too.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
bad middle door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well for the short time we have had it. except for the middle door, hard to pull out. repair staff could not help
No, I would not recommend this to a friend Rated 1 out of 5 stars
Worst experience, you lost a loyal customer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience with Best Buy customer care. Item came defective and they treated me as if I was the problem. First Customer service rep Christina rushed me off the phone after trying to explain how the unit was defective and not cooling properly was trying to comp me for 50 gift card which is not enough to even purchase a small fridge to keep my refrigerated goods for considering the next delivery date to exchange this item wasn’t for 2 weeks. After back and forward she finally provided an amount that would work to atleast buy an temporary small fridge but was annoyed and rushed me off the phone. She also set unrealistic expectations when she told me I would receive the gift card only a few hours after the call as I needed to buy the unit that day to prevent my groceries to spoil. I ended up getting the gift card a week later after having to call back multiple times to follow up. I ended up having to dispose of my groceries and coming out of pocket 300 for a mini cooler and freezer to keep my families food from spoiling. The second customer service rep Amanda was even more disappointing as I was trying to just follow up on what was promised the call was dropped and she called me back with an attitude assuming I hung up on her while she was trying to help me. After waiting on the phone for plus 20 mins for customer service to answer why would I hang up waiting for a resolution as I expressed my frustration about her assuming I hung up as she was quick to get angered by thinking I hung up she disconnected the call. I called back to report a complaint and the young lady Samantha was helpful in putting that through and having a manager call me. I unfortunately I missed the call and no call back number was left by the manager just a voicemail with options on what can be done. I am so astonished by the fact that this huge corporation doesn’t have nor the time or energy or care to listen to their customers complaints. At this point I just want to express how I have been treated as a loyal customer of Best Buy for many years and once an employee of the same company. This makes me never want to purchase anything from Best Buy again as the most important part the customer service is continued to be missed. There are many other places I can get my goods from and will move forward with never giving Best Buy another dime. What a shame that once upon a time this company was worth investing in and now they make you feel as if you’re the problem when something unprecedented occurs. The lack of empathy and commitment to the customer is atrocious. I’m am out $500 in Groceries that spoiled due to the cooling fan of the refrigerator not working properly, 2 weeks without a replacement. Another $300 out for having to buy something to keep my essentials from spoiling and having to now eat out for 2 weeks because I can’t even keep meats frozen or have enough space to keep anything to cook and 0 apologies or empathy toward my issue.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate your commitment to providing detailed and constructive feedback regarding your experience with the LG Refrigerator (LF30S8210S) model. We understand the inconvenience and frustration you have encountered with our customer care team and the defective unit, as well as the urgency of your situation and its impact on your groceries and daily routine. We assure you that this is not the level of service we strive to provide. Please reach out to us on social media @LGUSSupport so we can help you further. Your satisfaction is important to us, and we are committed to ensuring that you receive the support and reliable performance you rightfully expect from our products and service. ^Juvy
Rated 5 out of 5 stars
Lg rfrigerator 4 doors !!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service, delivery on time, excellent price and explanation of the product
I would recommend this to a friendRated 5 out of 5 stars
Nice Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I don’t have to worry about my children climbing on the handles.
I would recommend this to a friendRated 5 out of 5 stars
Moms new refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy for mom because she doesn't have to bend down to get common things out of refrigerator
I would recommend this to a friendRated 5 out of 5 stars
It keeps our food cold
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it is supposed to. It keeps our food cold.
I would recommend this to a friendRated 1 out of 5 stars
Terrible service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item not delivered as planned. Poor communication by Best Buy. We were told it can be schedule 3 weeks out after delivery cancelled after we had a person wait all day at home for the delivery. We canceled the purchase and won’t buy appliances from Best Buy again
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Vaibhav. Thank you for reaching out about your LG Refrigerator (LF30S8210S) model. We understand the importance of having your appliance delivered as scheduled, especially after setting aside time at home and then being told the next available date was weeks away.
A helpful step you can try while continuing to work with Best Buy is to check the order status and delivery notes directly through their online account portal, as retailers often document cancellation reasons and next‑step options there. For more guidance, visit https://www.lg.com/us/support/product/lg-LF30S8210S.ASTCNA0. If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy































