Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 101 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Standard-Depth MAX 30.7 Cu. Ft. French Door Smart Refrigerator for its substantial capacity, overall performance, and efficient ice maker. Users appreciate the optimized space, thoughtful design, and quiet operation. However, some customers have expressed concerns about the visibility of the dispenser control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-101 of 101 reviews
  • Rated 1 out of 5 stars

    Poor quality and expensive replacement parts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my LG refrigerator for approximately 3 years. The plastic shelves after this time are disintegrating. Not just breaking but disintegrating. The vegetable crisper lid literally fell apart in my hands like ribbon candy. The right crisper drawer wheels did the same. The cost to replace these two cheap plastic pieces was almost $400. Come on LG, your better than the garbage plastic that you're putting in these expensive refrigerators. Lower the cost of the replacement parts to something that is a bit more tolerable

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Keith. Thank you for sharing your experience with the LG Refrigerator (LRFXS3106S) model. We understand your concern about dealing with the deterioration of plastic parts, especially after only three years of use. We strive to provide durable, reliable, high-quality products exceeding our customer's needs and expectations. To address the issue with the shelves and crisper drawers, we recommend checking if any warranty coverage may apply. While replacement parts can sometimes be costly, we want to ensure you receive the best possible support. Please send us a private message on social media @LGUSSupport, and our team can help you explore options for replacement parts or alternative solutions that may be available. Your satisfaction is important to us, and we appreciate your feedback as it helps us improve our products and services. ^Juvy LG