Customer Ratings & Reviews
- Model:
- BP175
- SKU:
- 5979505
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Streaming Audio Blu-ray Player's ease of use, picture quality, and value for the price. Many appreciate its compact size and the performance it delivers for its price point. While some find the remote control design could be improved and the lack of built-in Wi-Fi a drawback, the positive feedback on its core functionalities outweighs these minor concerns. The player is also praised for its ability to play Blu-ray discs and stream content.
This summary was generated by AI based on customer reviews.
Decent value Blu-ray player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a decent replacement for a broken Samsung just so I can continue watching small Blu-ray collection. Would've loved to have 4K/HDR capability but didn't want to spend the $ since I'm streaming more.
I would recommend this to a friendAverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An acceptable equipment for the use of a meeting room or study center ... does not have a Wi-Fi connection but is done through a LAN connection (all updates and network access).
I would recommend this to a friendLow price & low quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a low price and is of low quality. The blades fall off when cleaning. It does shave, which is all I wanted from it for now. I doubt it will last longer than six months
No, I would not recommend this to a friendNice movie player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like shopping at Best Buy for all my electronics
I would recommend this to a friendFreeze then become unresponsive to remote/buttons
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this product. Worked great the first few times it was used. But about a week into having it, the player started to freeze and become unresponsive to both the remote and the buttons on the console itself. The only way to unfreeze it is to unplug the machine. The first time it froze it then worked fine after we unplugged it, waited, and tried it again. However the next time we used it the player would freeze at random spots during the movie. We tested it with multiple dvds and the same results occurred which confirmed our suspicion that it was a player issue and not a disc issue.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Remote control
Michael
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No instructions were provided for so many networks Remote not very helpful
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Michael! We're sorry to learn that you weren't provided adequate instructions for your LG - Streaming Audio Blu-ray Player. If it is regarding an instruction manual, we can provide one here: https://www.lg.com/us/support/product/lg-BP175.DUSALLG. If you have further questions, please use the account @LGUSSupport to send us a private message on Facebook or Twitter with your model and serial numbers so that we can better serve you. ~Rita
Ok but...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a month then had to take it get fixed. They fixed it but I haven't gone to get it yet.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Thumbs Down
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture for a year or so. After that wont read disk of any kind. Build quality was poor but for the price i was ok with it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with us on LG.com, and would like to recommend customer support to look into this further. Please reach out to our technical social media support team via private message on Facebook or Twitter using @LGUSSupport, and use #VOC in your first message to our social media support team or please contact us at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase and a brief description of the problem. Thank you so much. ^Jennifer
Ok Product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Blu-ray player as an opened box item. However, I did not notice on the "Open Box" label that a remote is not included so back it goes. Really need a remote.
No, I would not recommend this to a friendSHOPPING
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SIMPLE AND IT WAS READY TO PICK UP BEFORE THE TIME STATED. I ENJOYED THE SUBSEQUENT SHOPPING AFTERWARD. MY WIFE AND I DECIDED TO PURCHASE SOME WIRELESS SPEAKERS. WE LIKE THE CONVIENIENCE OF YOU STORE.
I would recommend this to a friend- Cons mentioned:Wifi
Not happy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't have one that worked with WiFi. The salesperson referred this as the next best thing. Not happy esp when u drive almost 4hrs.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
DON'T BUY, IT'S A TRAP.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried two of these, and they both stopped functioning within three days of installing. I also had to purchase my own HDMI and Ethernet cables, as neither come with it. This device does not support Hulu (though it is listed in the menu), nor imdb free dive via Amazon. It regularly freezes up until you unplug it, and takes several minutes to do anything. It's garbage. I just took it out of the box and am already having the same problems. You only have 15 days to return it, so please don't risk it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you were unhappy with the Blu-ray player and had troubles with the unit freezing. Our Blu-ray players include a 1 year warranty to cover any manufacturing defects. We would be happy to look into the problems you are experiencing. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
No HDMI cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but I think it should come with the HDMI cable. Not much good without it.
No, I would not recommend this to a friendBluray
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My review is based on the fact that the bluray player itself is fine but, it came incomplete. I had to buy a hdmi cable separately and that should not be.
No, I would not recommend this to a friendOK but menus hang alot
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This player works ok. it plays fine, but the player gets stuck on menus and has to be power cycled ALOT to fix this issue!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Very Basic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I guess you get what you pay for. This does the bare minimum. I like the wireless but I found the menus and accessibility lacking. I would recommend for a kids room or something in an office. Definitely not your main player.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback. If you need any assistance you can contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH
- Pros mentioned:Price
Was decent until it's death
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this device based on price as well as my being a fan of LG. I'm giving it a fair rating because it was a good player but died two months later.
No, I would not recommend this to a friend Black Friday
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up on a black friday sale. Gave it as a present for Christmas. Works great, no wi-fi on this model but they already have a roku so bot needed.
I would recommend this to a friend- Cons mentioned:Wifi
Doesn't come with cord
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you happen to buy this, you will have to spend an hour going back to the store after for a $20 cord. No one will tell you, the box won't make it clear. It will leave a sour taste in your mouth that you buy a device that doesn't come with everything necessary to actually use it. I won't be buying anything LG again, and I am reticent to shop at Best Buy when the are expert doesn't mention I need a cord for the device. Heck the front desk should prompt you when you buy it that I doesn't come ready to use.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey Mark, thank you for your review it is very important to us. I hate to hear that you were not made aware that your blu-ray player does not come with HDMI cord. I can understand how upsetting this situation may be for you and I would love to help out in any way possible. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Ok except Close captioning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works so Far. One Thing missing. This player has poor Quality on Close captioning g. The FONT WONT CHANGE ON CLOSE CAPTUONING SIZE TOO SMALL
No, I would not recommend this to a friend