Customer Ratings & Reviews
- Model:
- BP175
- SKU:
- 5979505
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Streaming Audio Blu-ray Player's ease of use, picture quality, and value for the price. Many appreciate its compact size and the performance it delivers for its price point. While some find the remote control design could be improved and the lack of built-in Wi-Fi a drawback, the positive feedback on its core functionalities outweighs these minor concerns. The player is also praised for its ability to play Blu-ray discs and stream content.
This summary was generated by AI based on customer reviews.
Inexpensive player but it locks up intermittently
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This player was the cheaper option and does contain some of the basic apps for accessing things like Netflix and Amazon Prime but I have yet to see any additional apps become available. (Disney+ please?) There have been a number of times it locks up while trying to stream Netflix, or the video gets really jittery. Once it locks, it no longer responds to commands from the remote and you have to unplug it and plug it back in to get it to start working again. This happens probably once or twice a week and is very annoying.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Okay if it continues to work properly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this a month ago and it locked up already. Wouldn’t do anything: cut off, eject, play. I ended up unplugging the thing. I have not used it much since.
No, I would not recommend this to a friendno HDMI cord
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can not speak to picture quality as we did not continue with set up after opening box. There are some wireless options but you still have to connect to TV. The box contains the player, remote & power cord. That's it! When you read the instructions to connect the HDMI cord it is not included- no missing, not included. Right back in the box it went- not buying something and then having to make an additional purchase- shame on you Best Buy!! Got my last one on Amazon- and everything I needed was included. Returned.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Wifi
Item not worth buying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not wireless wifi you need to connrct via Ethernet.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jes. Thank you for sharing your experience with the LG Blu-ray Player (BP175) model. We appreciate your feedback and understand how it can be confusing when a product’s connectivity options don’t align with expectations.
While the unit requires a wired Ethernet connection for internet access, we recommend checking for any firmware updates or settings that may enhance its performance. If you prefer a wireless option, you might consider using a wireless bridge or adapter.
If you have any specific questions or need further assistance, please send us a private message on social media @LGUSSupport. Our team will be more than happy to help. We appreciate your patience and hope to improve your experience. ^Juvy
Wireless is better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason I thought this was WiFi compatible, it’s not. And not with Apple either. I’m unable to add my own apps. I should have researched it more but it does work great, no issues.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Brand New, but never worked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used these devices for many years so know how to install and use. It never worked and would not respond to signals from the remote. Batteries for remote were not the problem. Probably had a defective circuit board/computer. It took way to long for Best Buy to refund, but appreciated the free return shipping. They also did not inquire whether I wanted a refund or replacement. Replaced this later with a Sony product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Decent but bad experience with my Blu ray player.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not pleased. It only plays certain Blu-ray movies,not all of them. Ive disconnected and reconnected and still nothing has changed. Looking to Exchange for a better BrP.
I would recommend this to a friendBudget player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what you expect at its price point. No need to complain about the unintuitive remote or mediocre picture quality. You get what you pay for
I would recommend this to a friendGood player but has issues with streaming.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After multiple attempts cannot get it to recognize my network, so cannot use those wifi features. Cannot easily find any additional troubleshooting help or contact on the device.
I would recommend this to a friendwhat is the title you want
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remoted control is too small use, and there isn't enough space to provide clear instructions for some buttons, nor clear instruction came with user menu. The player wouldn't be turned off by remoted control after an USB is used with gif files, and must be un-pluged to turn off. I am not comfortable with problems mentioned, and wish that this unit at least will last a few years for its cost
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future consideration. ^Jennifer
Kinda
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had many problems with this item but i did work for about 4 months.
No, I would not recommend this to a friendIs it on or off?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never underestimate the value of a lighted power button! I have to unplug the unit to make sure it is off. That is a HUGE nuisance. I wish now that I had gone to the trouble of returning it.
No, I would not recommend this to a friendSo, so.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No failures yet after about a month of light use. Pretty basic, cheap player. UI seems kind of crappy, but I'm not using it for streaming, so that's not a deal breaker.
I would recommend this to a friendproduct works
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When purchasing, the clerk did not know about the problems with the Samsung blu ray players and tried to sell me one. Also she did not accept my bonus point password.
No, I would not recommend this to a friend- Pros mentioned:Blu-ray player
Not mine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt buy that so how could I review it. I can only review things I buy. I got a Sony Bluray Player and Roku fire stick with it.
No, I would not recommend this to a friend Wired nor bluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend spending another $20 and getting a wireless player instead. This one has to be plugged to your WiFi so you can get Internet functions such as Netflix.
No, I would not recommend this to a friendNice Player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This player seems to work fine. It won't connect to my wireless network which is disappointing. I guess as long as it plays my movies it's okay, but I would not buy it again.
No, I would not recommend this to a friendNo help getting it hooked up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was originally purchased to replace a blu-ray player hooked to Samsung TV. Best Buy or LG were no help. Ended up up hooking up to an LG TV which works fine.
No, I would not recommend this to a friendNice player for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice player for the price but you’ll need to get a separate HDMI cable cause it wasn’t included which is super irritating...now I have to go back to the store to finish the installation.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for bringing this to our attention. If you need any assistance you can contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH
not necessary
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit on the noisy side, checking out a few things. Haven't really used it, went with the Xbox.
I would recommend this to a friend