Customer Ratings & Reviews
- Model:
- BP175
- SKU:
- 5979505
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Streaming Audio Blu-ray Player's ease of use, picture quality, and value for the price. Many appreciate its compact size and the performance it delivers for its price point. While some find the remote control design could be improved and the lack of built-in Wi-Fi a drawback, the positive feedback on its core functionalities outweighs these minor concerns. The player is also praised for its ability to play Blu-ray discs and stream content.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Wifi
LAN wouldn’t receive internet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After hooking up two different LAN/CAT 5 cables come to find out it will not except Internet signal. I tried the LAN/CAT5 and cables on my laptop and everything worked fine. I’ll be returning this unit to Best Buy and purchasing One that has Wi-Fi.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Wifi
Second-rate Blu-ray player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Supposed to be able to connect to the internet. No luck yet. Also there is no digital time showing how long the disc is or how long is left when it is paused.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This shorts out or freezes often (at least once a day) and it requires having to unplug and plug it back in to work again. Very frustrating.
No, I would not recommend this to a friendGood for playing blu-rays, terrible for streaming
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is good if you only plan to play dvds or blu-rays on it. It is terrible for streaming. When I stream the included apps, there is ALWAYS a lag between the audio and the video. I have to hit pause every few minutes in order for the audio to catch up to the video. Very annoying. The reason I bought it was so I could stream AND watch blu-rays. Very disappointing.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Daphane
- Pros mentioned:Blu-ray player
Doesn’t connect to internet
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this plays dvds just fine, I have never been able to get it connected with Wi-Fi. I have tried many different locations in my home as troubleshooting has said to have it closer to the internet and it still doesn’t connect to it. Internet has been checked and is fine, this is just a faulty product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn
No hdmi included
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine just like a blu ray player should, only reason I am giving it 3 stars is because it did not come with a HDMI cord!!!
No, I would not recommend this to a friendJust Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has nice features and works ok, but, it skip from time to time, so, its an ok product and I am still checking it out to see if the skipping thing continues.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, it is very important to us. I hate to hear you are having issues with the blu-ray player you recently invested in causing it to skip and I would be more than happy to assist. If you would, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
- Pros mentioned:Picture quality
Streaming Blu-ray player
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It may have been good quality. But, it didn't work with our TV. Sad! So we returned it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Features
bad buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace a BD player and streaming box. I was told Hulu should be able to swap profiles on the device. When I helped set up this XMAS gift it, however, did not. Because of this, I didn't even bother setting up Netflix because I had no faith in the device what so ever. It does not have the bells and whistles it claims(or the associates of the store) claim it should have.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is very important to us. It is terrible to hear that you were not happy with the Blu-ray Player you purchased. I can understand how frustrating it may be for you to not be able to swap profiles on your device. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Controls poorly labeled.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lack of labels on controls is irritating, but does fine once you get it to do what you want.
No, I would not recommend this to a friendPay Attention to the Details
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Day, Unfortunately when it comes to this product, I wasn't happy. The player works fine, however, when I the player was purchased, I missed the sign that said "missing remote". Still frustrated with the fact during checkout, the cashier didn't bring it to my attention; but overall the fault was mine for not paying close attention to the details. Hopefully lesson learned, but we'll see.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. Your feedback is important to
us and your concerns will be shared with our product team. If you have further questions or
concerns, please contact LG Customer Support by direct message via Twitter (@LGUSSupport)
or Facebook Messenger (https://www.facebook.com/LGUSA/). You can also call us at 800-243-
0000. We apologize for any inconvenience this caused.^Venette
Keeps kicking out of YouTube
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It too often just gets you back to main menu while watching videos in YouTube.
No, I would not recommend this to a friendthe basics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a low level blueray player. it works and it was cheap. note* does not have plug connection for soundbar. have to go through tv speakers.....yuk
I would recommend this to a friendDecent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works for what it is designed to do. Is a DVD blue ray player. I am not a technocrat, so it does its job and happy with it.
I would recommend this to a friendPretty standard player for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty standard player for the price. It's OK, but I don't use a lot of features. I would recommend it.
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guess it’s my fault for not reading label but I assumed the streaming would be done wirelessly & I guess this has to be plugged in to router. What a hassle!
I would recommend this to a friendOverpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For strictly a blu ray player I suppose it's okay, but it comes with NO HDMI cable like common your a blu ray player. Also, the online features like Netflix, VUDU, and Youtube are so laggy. I'd instead buy a game console to access these features. However, even at the 50 dollar price tag I bought mine at I still have buyers remorse and contemplate returning it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I am sorry to hear you are experiencing these issues with the Blu-Ray player you purchased. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^EJ
Dvd player with Apos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Newest DVD player with built in apps. Was slow but just wanted basic player
I would recommend this to a friendBlu-ray plsyaer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works for kids room. Not for main entertainment center. Need better equipment if using with better equipment.
No, I would not recommend this to a friendBlu ray player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it, but ended up returning it. It was cutting of my movie and I had to restart quite a bit. And also it didn’t have a screen saver.
No, I would not recommend this to a friend