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Customer reviews

Rating 4.6 out of 5 stars with 6228 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are impressed with the Streaming Audio Blu-ray Player's ease of use, picture quality, and value for the price. Many appreciate its compact size and the performance it delivers for its price point. While some find the remote control design could be improved and the lack of built-in Wi-Fi a drawback, the positive feedback on its core functionalities outweighs these minor concerns. The player is also praised for its ability to play Blu-ray discs and stream content.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 6,228 reviews
  • Rated 2 out of 5 stars

    Very, very, very basic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy shipped player immediately, and it arrived in 2 days. The player works fine, but this is a very basic Blu-Ray/DVD player. It doesn't have features my old DVD player has like zoom function on remote control, captions are too small, in black box not transparent. And I've bought my Philips for $40 more than 7 years ago. It would be OK to have such simple player 10 years ago but now I am a little disappointed.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks so much for the excellent review. Such detailed information really helps our R&D team understand our customers and what it takes to make you happy. We greatly appreciate the feedback and we are sorry the Blu-Ray player did not meet your expectations. ^CP LG

  • Rated 3 out of 5 stars

    Should have purchased this from MY Pillow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have purchased this from MY Pillow There is nothing better than helping the GOOD

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No hdmi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t come with an HDMI cord to connect to the tv.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but unit and remote are made of cheap plastic. Next time I'll go back to Sony.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blu-ray works well but the streaming is slow and erratic.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 1 out of 5 stars

    Severely disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of Crap. It doesn't have wifi capabilities. Unless wired. Rediculous. So extremely disappointed in this product. By the time my family did their Christmas and we realized it was not wifi capable the return date had expired. Will never buy from here again.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Cons mentioned:
    Wifi

    Rated 2 out of 5 stars

    Not what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was recommended by sales person and was a wired unit and I need a wireless

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I hate to hear that you were given the wrong product. If you need any further assistance, don't hesitate to reach out to us via Twitter @LGUSSupport or Facebook  https://www.facebook.com/LGUSSupport/ or at 1-800-793-8896. ^KH LG

  • Rated 3 out of 5 stars

    Fantastic.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays movies beautifully as long as you have the right cables. Btw cables don't come with it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not amazing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not a bad quality product or anything like this, but it’s way too far to be amazing. Just okay.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent enough Blu ray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very wasy, practical, easy storing because how compact it is. Good buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A gift to a Friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot fully give you a full review. It was a gift to a special friend. He told me he enjoy using it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average dvd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average product nothing is special about it. If you can afford to get something better please do so.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact LG Support via any of the below options:

      Phone: 1-800-243-0000
      LiveChat or Email:  www.lg.com/us/support/chat-and-email-information
      Facebook Messenger: https://www.facebook.com/LGUSA/
      Twitter: @LGUSSupport

      Thank you for being a part of the LG family. LG

  • Rated 3 out of 5 stars

    Not necessary

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my daughter who has hardly used it. Smart TV streams it all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok BD player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic BD player. It gets the job done. Wanted something simple for my parents

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Challenges with Canon Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set-up. Hard to follow. Confusing directions

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty cheap bluray player. I've had it for a month now and had no problems. it's getting the job done

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, we appreciate your feedback! If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ LG

  • Rated 1 out of 5 stars

    will not play streaming smoothly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit to replace a Sony player that was having remote issues, this LG was rated as a good player so i bought it and set it up, while using netflix or amazon it was constantly stopping and buffering, when listening to Pandora it would lock up and cause the song to skip to the next one. Out of frustration I took apart the remote to my older Sony and cleaned the contacts, I am now back to using the Sony and will probably toss this LG in the trash, what a disappointment.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you were unhappy with the Blu-ray player and had troubles with the unit freezing. Our Blu-ray players include a 1 year warranty to cover any manufacturing defects. We would be happy to look into the problems you are experiencing. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG

  • Rated 3 out of 5 stars

    blu-ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no time display and cheaply constructed remote control

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good player and streaming..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good player. Has all the features specified and meets the requirements that I wanted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG Blu Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not Bluetooth or wireless capable other than the player is good.

    No, I would not recommend this to a friend