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Customer reviews

Rating 4.6 out of 5 stars with 6228 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the Streaming Audio Blu-ray Player's ease of use, picture quality, and value for the price. Many appreciate its compact size and the performance it delivers for its price point. While some find the remote control design could be improved and the lack of built-in Wi-Fi a drawback, the positive feedback on its core functionalities outweighs these minor concerns. The player is also praised for its ability to play Blu-ray discs and stream content.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 6,228 reviews
  • Rated 3 out of 5 stars

    Does what it should for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing spectacular, but does what it's meant to for a low cost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price Does what it needs to do Spend more money and get the WiFi version

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So so Blu ray player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay product. Won't play my old dvd movies. Purchased it at a good price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Wont turn on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item a little over a month ago, used it once, and now it won't even turn on! It was easy to set up and really easy to use. It looks good as well. I hate that that I spent $50 on it to only use it once.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It sounds like we'll need to walk through some troubleshooting for your Blu-ray player. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP LG

  • Rated 2 out of 5 stars

    Poor Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No HDMI cable is supplied with this unit, so you can't hook it up 'til you get one. Furthermore, it might play Blu-ray DVDs okay, but the picture quality on purchased non-blu-ray DVDs is poor, and even worse on DVDs that you made yourself. If your DVD collection is made up of older discs, this unit is not for you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage - got screwed this time around

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total garbage. I'm super mad about it. No dvds will play on it. 1 out of 3 Blu rays play so far. Such garbage and now I'm stuck with it because i didn't play a dvd for a few weeks. Best Buys return policy sucks. No help from them. No wonder they are struggling to stay in business.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Micah. Thank you for sharing your feedback with us. We understand your concern about your Blu-ray Player (BP175) model isn’t working as expected. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. For the DVD playback issue, we recommend checking the disc’s condition and ensuring it's clean and free from scratches. Also, make sure the firmware on your BP175 is up to date, as outdated firmware can sometimes cause compatibility issues with certain discs. For more information, visit https://www.lg.com/us/support/help-library/bluray-discdvd-playback-issues-or-disc-stuck-bluray--1430839720368. If you’re still experiencing issues, please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further with troubleshooting or explore options to help resolve the situation. ^Juvy LG

  • Rated 3 out of 5 stars

    It's alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little slow and the receiver sometimes doesn't pick up. It's your average Blu-ray player.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    New model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok haven't figured out the wi_fi part yet but everything else works fine .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dumb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. It was a present. Don’t know how good or bad it is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value bluray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No optical output on this item but it is still a good bluray player.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very Unhappy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with this product. It turns itself on and takes over t j e tv. Have to leave ot unplugged when not in use.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi Tim. We understand you're experiencing a power issue in your TV and are here to provide you with support until a resolution is reached. Please send us a DM on Twitter or a PM on Facebook at the handle @LGUSSupport so that we have a closer look at this issue and provide you with support. Please include your phone number and Blu ray player information in the message (model and serial numbers). ^Chris LG

  • Rated 3 out of 5 stars

    good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to use and it makes a lot of noise.but for the price it is not bad

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    NKY Ray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed parts and more directions and still not sure.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit confusing on the set up but okay, the directions aren’t super clear

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good blu ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every movie has played with no issues. better than my last one

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LG Can Do Better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, mostly, but every now and then it locks up and the only way to get it going again is to pull the power plug and plug it back it. Even the power button doesn't respond. The smart interface is a little slow at times.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Jennifer LG

  • Rated 3 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced for what you get. It is a basic player that should be much cheaper.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could not get it to work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably user error but could not get this to work. I am returning it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    New player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replacing old player that no longer works Nothing special

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dvd player does the job but the interface is a little cumbersome

    No, I would not recommend this to a friend