Customer Ratings & Reviews
- Model:
- BP175
- SKU:
- 5979505
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Streaming Audio Blu-ray Player's ease of use, picture quality, and value for the price. Many appreciate its compact size and the performance it delivers for its price point. While some find the remote control design could be improved and the lack of built-in Wi-Fi a drawback, the positive feedback on its core functionalities outweighs these minor concerns. The player is also praised for its ability to play Blu-ray discs and stream content.
This summary was generated by AI based on customer reviews.
Very noisy rattling when playing blu ray not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hear rattling noise when playing blu ray Rattle becomes less noticeable when I place heavy object on top of it Very unhappy with this product .I have a LG smart tv and sound bar both are ok products but will make sure I sample any LG products I purchase in future. Will probably try another brand in future
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Lledroc007, I hate to hear you have experienced these issues with the Blu-Ray player you purchased. If you would, please reach out to us online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ
- Pros mentioned:Price
Get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get what you pay for so send more get more that easy
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I appreciate your feedback. If we can assist you, please feel free to reach out to us via phone at 1-800-243-0000 or online with our Facebook page https://www.facebook.com/LGUSSupport or Twitter feed @LGUSSupport. I look forward to hearing from you. Thank you! ^BH
Unit can take over TV even when off.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The DVD works fine but the unit takes over my TV even when in "off" mode. I chose not to use the player for streaming so I did not synch to my wi-fi signal. Perhaps this is why it keeps coming on interrupting my TV viewing with prompting to set-up for streaming capability. Very annoying to say the least.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with it! It made for a good Christmas gift. My sister seems happy!
I would recommend this to a friend- Pros mentioned:Ease of use
Had to return it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its simple to set up in all fairness. The issue is that it is very slow... moving within the menus is bad and if you plan to do streaming this is not the device for it... i tried using netflix and had to unplug it and keep using a first gen apple tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you were unhappy with your Blu-ray player and had to return it. Our Blu-ray players include a 1 year parts and labor warranty should issues arise that are defects. We hope you continue to allow us to provide for your home entertainment needs. If you ever have any questions please don't hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/ ^CP
sound won't work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jury is still out. Still setting it up for now. Will see how it works today.
I would recommend this to a friendNo digital time provided.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I really wanted. I would have liked a run time clock.
No, I would not recommend this to a friendFair Blue Ray player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This player was purchased so that a friend could play Blue Ray DVDs.
I would recommend this to a friendBrand response from LGAnswers
Posted .If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact LG Support via any of the below options:
Phone: 1-800-243-0000
LiveChat or Email: www.lg.com/us/support/chat-and-email-information
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
Thank you for being part of the LG family. ^CP
DVD
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought wrong itemut can’t return it anymore 30 days are up
I would recommend this to a friendWorked OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as advertised. Nothing out of the average.
No, I would not recommend this to a friendOK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK, its basic not any better or worse then your typical blu ray player.
No, I would not recommend this to a friendFine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fair price for this product can’t complain , works well
I would recommend this to a friendNew player
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used yet. Hope it works as planned. Will update with results.
I would recommend this to a friendGood DVD player for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controls were a little confusing to figure out but a good value
I would recommend this to a friendBrand response from LGAnswers
Posted .If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact LG Support via any of the below options:
Phone: 1-800-243-0000
LiveChat or Email: www.lg.com/us/support/chat-and-email-information
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
Thank you for being part of the LG family. ^CP
Could be much better
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This isnt bad for the price, but i would not buy it again. Very cheaply made, the slot where the dvd goes is very flimsy. The picture is dark even when you lighten the picture quality through the tv or the dvd menu. I ended up giving it away to a friend and taking the one he had
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear you had issues with your Blu-ray player. If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter DM: @LGUS
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well enough for my needs. Remote sensor can be tricky
I would recommend this to a friendCannot get all apps to work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a smart device not a good choice. As a player works well.
No, I would not recommend this to a friendGreat player for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays disk perfectly. Wish it displayed time left in movie
I would recommend this to a friendMeh
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great at first. Now it’s slow, lags a lot and gets frozen all the time. Constantly have to restart it or unplug it. Only had it a month before it started doing this. Also can’t download Hulu onto it so that sucks. Overall not worth the money.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
LG Blu-Ray DVD
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's average . Don't use it much .Not very responsive
No, I would not recommend this to a friend