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Customer reviews

Rating 4.4 out of 5 stars with 41 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 41 reviews
  • Pros mentioned:
    Grate quality

    Rated 5 out of 5 stars

    Lg 36 inch cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cook top is what I expected, heavy duty grates and nice clean sleek surface, the 24,000 btu center burner works excellent no problems holding temperature, awesome product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KITCHEN ITEMS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think we got a good product and our Best Buy associate was great in helping us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service techs at install. Also product is a welcome upgrade from our old range. Very good and under the Best Buy warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Grate quality
    Best Buy Employee

    Rated 5 out of 5 stars

    High Quality

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] High quality and sleek appearance. Delivery crew that came was fast and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cooktop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love!! So easy to clean and use. Beautiful but so functional!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never Used Missing Essential Parts,Delayed Delive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I unfortunately haven't even been able to install or use this cooktop yet. The item arrived missing an essential part, and it has now been two weeks of waiting for the missing pieces to arrive. I am very disappointed because the listing stated the item was in excellent condition, but it failed to include all the necessary parts required to actually function. I will update this review once I am finally able to get it installed and running, but for now, the experience has been highly frustrating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Awesome Cooktop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look no further, this is the right choice. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice appliance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cooktop, loses a decent bit of BTU when converted to LP. Looks great in my island!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Cooktop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had a few weeks but love the look. Hopefully it works for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Awesome stove!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase! Clean looking stove with great size.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Great range!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range - wifi is unnecessary, but it works fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas cooktop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very made product by LG appliances. Great price at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lq burner studio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had it installed, im in remodeling mode, its very pretty. I like the two gold burners, a nice added feature. Hhaven't used it yet. Still remodeling

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Cooktop, a bit hard to clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amount of BTU, looks great and connects to the app. Its a bit hard to clean with a corse finish.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stove top

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I would be happy if you could make a stove protector sheet too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provided me with excellent service and the best price for the LG Studio gas cooktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome cooktop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cooktop. Gets hotter than most and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and help from sale person explain about installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features. Looking forward to free installation with total tech

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stove review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this stove, it wasn't going to fit our kitchen. We had a tech guy come to our home, and did measurements and gave us 2 offers on a stove, but those options entailed us cutting into the granite in our kitchen. We really didn't receive other options when asked so we cancelled our order. The tech coming to our home was pretty useless. He did his job don't get me wrong, it was just that the measurements still didn't match any options and we are just left confused.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jose. Thank you for sharing your experience with the LG Cooktop (CBGS3628S) model. We understand your concern about a purchase that doesn't fit your space, especially after a tech visit that didn't provide clear options. We strive to provide exceptional services and ensure a smooth and seamless experience. If you decide to explore other appliances, we recommend asking for a detailed consultation to ensure all measurements and fitting options are accurately discussed.

      If you need further assistance or have any questions, please feel free to send us a private message on social media @LGUSSupport. We're here to help you navigate this situation. We appreciate your patience. ^Juvy LG