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Customer Ratings & Reviews

Model:
HBS-A80.ACBBBKI
SKU:
5624072
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Customer reviews

Rating 4 out of 5 stars with 1403 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the TONE Active HBS-A80 Bluetooth Headset for its exceptional sound quality, comfort during extended wear, long battery life, and retractable earbuds. While some users have concerns about connectivity issues, a tight fit around the neck, limited range, and design flaws, the overall positive feedback suggests that this headset offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,403 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Do not waste your $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved the LG headphones but the last 2 pair purchased were not long lasting. I just purchased a pair approx. 2 months ago and the left ear has already stopped working!!! Normal use, I'm a runner and work out religiously. They are supposed to be sweat proof and I am very careful when pulling the earbuds from the retractables. Too much money to spend on something that will not last!! And to make matters worse, Best Buy no longer sells the warranty for these. Very disappointed!! I would like a full refund.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP LG

  • Rated 5 out of 5 stars

    The worst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is the absolute WORST. I’m always sounding muffled to my other party. It picks up a lot of my background noise as well. I would not recommend this item. The service provided by the BB Associate however, was great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the size and fit. Hearing the audio was great, but did have connecting issues even if it was in my pocket. Most of all everyone else said they could barely here me when I spoke.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new Bluetooth that connects to two separate devices. The item works fairly well, though it does have some trouble connecting, at times, and is sometimes garbled sounding. Not as effective as the single connection Bluetooth.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my first LG BLUETOOTH a few years ago for $69.99 and the $12 service agreement. I recieved a reasonable amount of service from this item but it had to be replaced after one year, no problem. But this TONE ACTIVE BLUETOOTH was more expensive, $149.99. Though it boast of being more durable and water resistant the earbud on the right side stop working within six weeks and the Bluetooth stop vibrating when I recieved a call. The replacement package had increased to about $40 so I didn't purchase it. My only alternative was to mail it to LG for maintenance of which I was not happy. I will not by this product again.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We apologize the headset you received developed these issues. Should you need assistance, do not hesitate to reconnect with us directly via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG

  • Rated 3 out of 5 stars

    LG Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the LG bluetooth products have slowly degraded in quality and reliability and performance with each new generation. This product unfortunately is the poster child for social media over Bluetooth device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits tighter than some of the others. Stays in my ears a little better though. I wish they used the Harmon kardon speakers in these as well! Sound is OK for price in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Bluetooth set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd say while it is quite expensive the build quality is amazing and the stand by time is impeccable I rarely ever have to charge the thing. Definitely would recommend for something that's going to last you for a long time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought for handsfree use while working. It would drop calls and switch it back to the phone. Poor quality sound. Picks up too much background noise that amplified it instead of the voice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife before a vacation so she could listen to music without the cords. She loves them! The microphone makes taking calls easy and they are also simple to use. Great product recommend to purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Volume wasnt high enough for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love it but my apple headphone's volume are louder. But the covenience of them and the retractable ear phones were great. I have a slight hearing issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Inner cord breaks too easily

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these headsets but went through 4 (geek squad protection) because and kind of snag would disconnect the inner cord leaving the bud mute. Im a clumsy person though. Great if you're not

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect if you dont want earbuds in all the time.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones worked great. My rating is lower because after a while, 2 days after my warranty ended, one side stopped working so I switched to the Plantronics Earpiece

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound but retraction broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week of using these regularly.. one ear bud would not retract in and the other would not stay out. The sound is good but I had to rig the ear buds to stay out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic sound and battery time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth from my iPod touch to the headphone can be a little sketchy at times if I don't keep the iPod in my FRONT pocket while golfing. This means I give up a pocket otherwise used for tees,ball,golf glove etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent headphones for work and sports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    convenient to use, I like that there is voice control and notification that the phone call is over. also the vibration mode in the headphones is very good, because you do not always hear when they call ...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My 3rd set

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd set,use then a lot for work. These ones didnt last very long,two weeks after i got them one side went out. Magnet isnt very strong to keep them in place.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Better than wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice and seem to work just fine. But the lesser expensive version will pair with two items at once while this one will not and the cheaper ones also have JBL speakers on them while these do not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the previous model and wore it out from plane usage. Now i have this newer model and it's fantastic! Totally worth the money. Great for work, running (stays in place), and everything I've asked of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these while i work out and they work great. They do not fall out or bounce around on your neck the whole time. I looked at many different ones and feel these are the best bang for the buck.

    I would recommend this to a friend