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Customer Ratings & Reviews

Model:
HBS-A80.ACBBBKI
SKU:
5624072
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Customer reviews

Rating 4 out of 5 stars with 1403 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the TONE Active HBS-A80 Bluetooth Headset for its exceptional sound quality, comfort during extended wear, long battery life, and retractable earbuds. While some users have concerns about connectivity issues, a tight fit around the neck, limited range, and design flaws, the overall positive feedback suggests that this headset offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,403 reviews
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the moment I set them up, I was disappointed. I found the sound quality to be below that of the wired EarPods that came with my iPhone 7. Talking on the set was a horrible experience sine the ear plugs completely plugged my ears. When I talked, I hear myself over the conversations. Lastly, the set claims to pair with two phones. It does, but the second pairing was lost as soon as I powered off the headset. It was a real hassle to use this headset. I returned them and waited for the airpods.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be my third pair. Clarity is good. The first two pairs I had, I was not satisfied with. One side went out and the other pair I kept having a problem syncing it.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    LG can do better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my fiance but they're too short for his neck and the volume fades in and out sometimes I can barely hear him

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It works well. I have purchased it since it was in the market. Even my family members have them. I even gift to my friends. I love it. Had no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    very light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the fact that it did not have nose cancelling features on it. The person who calls me can hear everything in the background while on the headset.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the audio quality and retract feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the headset just wish they wire to earbud was a little more durable. Big negative is that Geek Squad protection not available for these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stays put!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you cut it on it's ready. no wasted motions, what do you want? Music or talk, auto answer. it dose it's thing. out of my way, no falling off when I do sit ups.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small necks only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a somewhat of a large neck and this thing won’t go all the way around my neck can you plz tell LG to make a longer version you know for LARGE neck ppl ty

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth for one device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device but can't get it to connect to two devices. I'd rather have lower version which connects to two decices. Other than that flaw works fine with one device

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item it’s actually for my wife and she’s enjoying it like ever and always thank me for it while I thank Bestbuy for having this product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Less than good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While wearing these with a jacket, I am either constantly butt dialing, pausing my music or turning the volume up or down. It is very annoying. The buttons should be receding instead of out in the open. The sound quality isn't nearly as good as the infinim sound, but isn't horrible. The ear buds even with the smaller buds don't stay in the way I'd like. For the money go with the regular lg's.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great pair of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for a replacement for my father. His previous set cost a little but wasnt in stock anymore. So I had to down grade but so far he is pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd lg tones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an upgrade! Christmas gift and I LOVE THEM! Fit well and don't bounce at all. Love the retractable ear bud and the lack of cord to get my hair tangled up in.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for a beginner and sync without issues

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok but was a bit over priced and kept having to swap them out for new ones cause these also have a problem with the wires shorting out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it three stars because great for headphones with working out but for conversation over Bluetooth has some issues with other person being able to hear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair... my daughter "borrowed" my first pair which I loved and she hasn't returned them yet. My husband also has a pair and we love them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small for mans neck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Best Buy won’t do protection plan on the lg headphones anymore most don’t last over 2 years. 2. This doesn’t sit good on my neck too small.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good headphones, but be careful not to pull the headphones to hard as the wire is a little flimsy for $100... you'll see what i mean if purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set of ear phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fantastic. They actually work great unlike several other devices that we purchased and returned for either hurting the ears or just falling apart.

    I would recommend this to a friend