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Customer Ratings & Reviews

Model:
HBS-A80.ACBBBKI
SKU:
5624072
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Customer reviews

Rating 4 out of 5 stars with 1403 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the TONE Active HBS-A80 Bluetooth Headset for its exceptional sound quality, comfort during extended wear, long battery life, and retractable earbuds. While some users have concerns about connectivity issues, a tight fit around the neck, limited range, and design flaws, the overall positive feedback suggests that this headset offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,403 reviews
  • Rated 5 out of 5 stars

    Perfect for Driving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for handsfree while driving. You can easily plug one into your ear and answer. No hassle with cordage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how these read out your incoming messages. To bad the don't carry them anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    A good brand of Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a Bluetooth that does what i need it to do and it comes in the color of black.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t last a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this pair of headphones roughly 11 months ago and in that time the vibrate feature stopped working after about 6 months. Also more recently I have been hearing a clicking noise while my music is playing, which doesn’t happen when I have headphones plugged directly into my phone. I would expect a pair of headphones that costs over $100 to last longer than a year of daily use.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      That's not good, Vault. Our support is available at @LGUSSupport on Twitter to look into the issue that you're having with your HBS-A80. LG

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 4 headsets and 2 of them are working great but one Stoped coming on and had to get replaced. Best Buy gladly replaced them. Also the priced matched a store and I got them for half off. Best Buy is great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nothing special and hard to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool concept but not practical. With an incoming call, the "collar" will vibrate, then you have to pull out ear plugs, insert them into your ears and find the little button on the collar that answers the call. Also not happy with it because in the store I told the sales man I wanted something "handsfree" , and I assumed the collar would have speakers. Disappointed and returned the product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good for all weather

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for couple months now and work great. would recommend it to anyone who works outside in all weather.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad call reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The call reception is not good and person on other end heard everything around you better than you.Misic does fine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor call quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these active and most expensive LG headphones for my intense gym workouts and casual wear. The call quality is very poor and for the price I'm extremely disappointed. I have to repeat myself often and people tell me they can't hear me when they're wrapped around my neck or it sounds like I'm far away. I've concluded the mic is terrible but everything else is fine.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP LG

  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Not big enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the headset but they were not big enough to fit around my neck

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks so much for the excellent review. We greatly appreciate the feedback and we are sorry the headset did not meet your expectations. ^CP LG

  • Rated 3 out of 5 stars

    Sound just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Descent unit but people.complain that they can't hear me. Frustrating for sure. Works better with collar less shirts

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great hands free device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves this device. He can walk around talking everyone ears off and still working at the same time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The old version was better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not great quality. Shortly after purchase I've had issues with them not working properly, the person on the other end and I will not be able to hear each other like it's muted on both ends. Also they pick up a lot of background noise. I preferred the older models Bose had out, we've tried several of the revamped ones and have been very disappointed.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP LG

  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 device connection is the best. My work cell and personal cell are connected during my work day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love using for workouts and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the most functional headphones yet for me. Small, strong and stays in the ear while running. Love it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Background noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The background noise does not let the other person hears. So I do not recommend it for people who moves a lot1

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Volume is ok, but not great and distance is limted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUst ok. Mediocre product including Volume and quality with limited distance

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So Far so good....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is somewhat tight and at times person on the other end find it difficult to hear "clearly" when in use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tone earbuds are the 2nd ones ive owned. And by far the best so far. The connection and clarity are amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconect all the time have a lg v20 and the sound is low. The mic is worst and no one cant hear you

    No, I would not recommend this to a friend