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Customer Ratings & Reviews

Model:
HBS-A80.ACBBBKI
SKU:
5624072
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Customer reviews

Rating 4 out of 5 stars with 1403 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the TONE Active HBS-A80 Bluetooth Headset for its exceptional sound quality, comfort during extended wear, long battery life, and retractable earbuds. While some users have concerns about connectivity issues, a tight fit around the neck, limited range, and design flaws, the overall positive feedback suggests that this headset offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,403 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product ..good service..nice clean store ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. I use it everywhere, gym and at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for people that drive and it is for music

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    disappointing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    liked the design but bad Sound quality. Paired well

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for outdoor sweat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love product. Use it for work outside in heat.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service great product and friendly staff....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Bluetooth!! Retractable is the best!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Garbage- stopped working after 3 workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used them in the gym 3 times and they won't turn on anymore. The charging light comes on, but they won't power on. For the price these should be indestructible. When they worked they sounded good.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport or on Facebook www.facebook.com/LGSupportUSA so we can get more info and see what we can do. ^CP LG

  • Rated 2 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While on calls other party said it was hard to hear me even in a quiet room. But the main issue was when I was using it and I’d have my phone in my pocket and it would lose connection as if I walked away from my phone. Needless to say I returned it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks for sharing your feedback. We take our consumer feedback into consideration for research, design, and growth opportunities. I will be happy to pass along this information to our Design Team. Please feel free to reconnect with us directly should you have any other questions or concerns via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG

  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them i have no complaints at all with these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This along with my Fitbit have been perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wireless headset so far.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new wireless headset the earbugs retract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new stuffs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this. You would like it too................

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Malfunction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this product for a year and this device stopped working; kept switching off and on. The audio quality became depreciating in less than 6-8 months. I have a cheaper version that is better then HBS-A80 and being going for over 3 years.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport or on Facebook www.facebook.com/LGSupportUSA so we can get more info and see what we can do. ^CP LG

  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Have not used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave a one star even though I have not used it because once I open the box when I got home they were small and short. Did not fit comfortably around my neck like others are long enough and fit.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible headset for phone use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were told this would be great for Bluetooth use with a cell phone. While it might be ok for listening use, it is very unclear when using it to make or receive calls. No one could hear what I was saying, although I could hear them well.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP LG

  • Rated 2 out of 5 stars

    They're ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok. They lose connection easily, and people are complaining I sound muffled some times. I'm guessing that the mic is either sub par or getting covered over. They work, but are not as good as some LG headsets I've had in the past.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    it's a good buy for a 4yr old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a different model with no problems so I thought this would be a good purchase. It is too short for an adults neck. you have too keep adjusting it because it is always moving.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not happy with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have had 3 lg bluetooth headsets. all non retractable. sound quality on past sets far exceeds this model. And these cost more. Not worth the dough in my opinion. Although i do like the convenience of retractable ear pieces.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP LG

  • Rated 2 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot move it around too much gets a lot of static sometimes. Overall itsa decent headset if you dont tend to do any exercise that will bump it a lot. I like the fact you can connect to mutiple devices.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks for sharing your feedback. We take our consumer feedback into consideration for research, design, and growth opportunities. I will be happy to pass along this information to our Design Team. Please feel free to reconnect with us directly should you have any other questions or concerns via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG