Customer Ratings & Reviews
- Model:
- HBS-A80.ACBBBKI
- SKU:
- 5624072
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the TONE Active HBS-A80 Bluetooth Headset for its exceptional sound quality, comfort during extended wear, long battery life, and retractable earbuds. While some users have concerns about connectivity issues, a tight fit around the neck, limited range, and design flaws, the overall positive feedback suggests that this headset offers great value for its price.
This summary was generated by AI based on customer reviews.
OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT HAS BEEN THE BEST I HAVE FOUND SO FAR BUT I MISS THE PLATINUM LG. I HAVE PROBLEMS FROM TIME TO TIME WITH PEOPLE HEARING ME.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are so happy to hear you are happy with your headset! If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport ^CP
- Pros mentioned:Sound quality
Top notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and having the second microphone really boost the noise cancellation to a new level.
I would recommend this to a friend - Cons mentioned:Fit
Good for kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are to small for an adult to me, when talking on the phone the mic is to far back.
No, I would not recommend this to a friend Not so good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was OK but the problem is with the earpiece that goes in your ear the wire breaks
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've own the basic LG Tone headset which I returned and they were replaced by the in-store warranty. This last purchase is supposed to be the upgraded waterproof Sports Edition. One earbud stop working, the device stop vibration for incoming calls and the power button stop working properly within 2 months of purchase. Hipe but little quality. Will not buy them again.
No, I would not recommend this to a friendNot all that
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.People had trouble hearing me on this LG Tone Active Bluetooth so I exchange. Now I'm very happy with the LG Tone ultra
No, I would not recommend this to a friendNot worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constant complaints about sounding muffled while having a conversation. Had to turn it off then back on to sound normal again.
No, I would not recommend this to a friendNot at all what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and noise suppression for this device is down right terrible.... will be looking for a replacement very soon!
No, I would not recommend this to a friendNot good quality not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these headsets January 2018 it is now March 2019. I barely used these headsets, maybe 50 times if that. They do not hold a charge and are non usable. For the price I paid ($120) I would've thought I could get more use out of these headsets especially for them to be gently used. And they are out of warranty so I truly got nothing out of these.
No, I would not recommend this to a friendI returned it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it because when making phone calls reception was marginal. People kept telling me they couldn't hear me.
No, I would not recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone calls I’m on people say they can’t hear me. Repeatedly. The cords for earpiece aren’t long enough.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
Initially great, stopped working after 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initially I loved these, used them for the gym and office, but after 6 months they stopped working.
No, I would not recommend this to a friendIt's Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset seems to carry a lot of static and people often can't hear me unless it's positioned perfectly.
No, I would not recommend this to a friendNot good for my Apple phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t drive and auto answer my phone, which is not good while trying to drive or cook and clean.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks for sharing your feedback. We take our consumer feedback into consideration for research, design, and growth opportunities. I will be happy to pass along this information to our Design Team. Please feel free to reconnect with us directly should you have any other questions or concerns via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
- Cons mentioned:Range
Did not like!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a terrible range! I walk less than a ft., it disconnects.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP
Great for when I need two hands
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for when I'm on the go and need both hands. Easy to use and love the retractable earbduds
I would recommend this to a friend- Cons mentioned:Fit
Too tight.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device has too many flaws. It is too tight. Bad design.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for the feedback. We have filed a complaint on your behalf, regarding the size of the headset, to let our R&D team know your dissatisfaction with our headset. We appreciate you taking the time to let us know what is going on so we can improve. ^CP
Sound quality was good. Not a good buy for larger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a big man and the set does not fit my neck at all "18" when I am wearing a shirt and tie.
No, I would not recommend this to a friendJunk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over priced junk this is the 5th different LG headset I have bought in the last year all with various issues bluetooth dropping out making calls on its own. Bought a Samsung level pro for less than have of the price of the active and it's the best one I have had to date.
No, I would not recommend this to a friendThought LG was supposed to be good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent over 100.00 for these and had to return them. Got another pair and had the same problem. I would be talking with some one and all of a sudden they could not hear me or like I was a room away trying to talk into them. Reset my phone thinking it was the phone and it wouldn’t make any difference. Kind of a piece for over 100.00
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook www.facebook.com/LGSupportUSA so we can get more info and see what we can do. ^CP