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Customer Ratings & Reviews

Model:
HBS-A80.ACBBBKI
SKU:
5624072
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Customer reviews

Rating 4 out of 5 stars with 1403 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the TONE Active HBS-A80 Bluetooth Headset for its exceptional sound quality, comfort during extended wear, long battery life, and retractable earbuds. While some users have concerns about connectivity issues, a tight fit around the neck, limited range, and design flaws, the overall positive feedback suggests that this headset offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,403 reviews
  • Rated 2 out of 5 stars

    Good for listening to music only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When using to communicate other have an extremely hard time hearing you. 10 thumbs down

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP LG

  • Rated 2 out of 5 stars

    Every six months one of the speakers go out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes in handy, I get insurance on it so I would be able to exchange them in 6 months

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a while the sound was horrible and had to return like my 2nd pair

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to hear out of the earbuds the microphone nobody can hear me talking to him there is a bunch of squealing in sounds like the wires are not connected correctly really disappointed in this one my first LG was excellent really the downgraded version

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Better than non-active chair eventually breaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to switch to another brand Cuz they quit offering extended warranty

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a clear connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most people that called me could not hear me clearly. I ended up taking it back.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate the feedback and apologize you had this trouble. Should you need assistance, do not hesitate to reconnect with us directly via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG

  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made for people with small necks. Hardly anyone can hear me unless I’m chewing on the microphone. Chops in and out like the speaker at a fast food drive-thru. Pretty much the only thing I use it for is listening to music while I’m driving. I’m disappointed. Not nearly as good as the last LG headset I had.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lg head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took it back and purchased the Samsung Level. The sound quality was too tinny for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were comfortable to me and sound was not great

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constaintly get complaints from people on the the otherside of a phine calll saying that im fading in and out. I have 3 other headsets thwt dont give this problem. Very frustrating especially since this was the hightest priced one. So dont waste your mony on this one if you plan on using it for phone calls

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP LG

  • Rated 2 out of 5 stars

    They were ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wouldn’t stay connected to the Bluetooth. I wouldn’t recommend it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it sometimes though people cannot hear me so it work great but does have glitch

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not too fund of these. Most people I talk to can barely hear me. :(

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If you're in need of some guidance with using your headset, please head to our support page at @LGUSSupport on Twitter so a specialist can help out. ^CP LG

  • Rated 2 out of 5 stars

    Ok sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the retractable feature but the sound quality is not what i was hoping for

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    would give it a C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clearity needs improvement, bass not as good rate it a C

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have problems with this Bluetooth goes out after couple months

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does what I need it to do. I must have a headset when I am driving

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is poor noise cancellation is not what I expected!!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP LG

  • Rated 2 out of 5 stars

    Blue Tooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is ok, People say I sound muffled, does not stay connected.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not made for a big person with a thick neck and sound is terrible

    No, I would not recommend this to a friend