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Customer Ratings & Reviews

Model:
HBS-A80.ACBBBKI
SKU:
5624072
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Customer reviews

Rating 4 out of 5 stars with 1403 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the TONE Active HBS-A80 Bluetooth Headset for its exceptional sound quality, comfort during extended wear, long battery life, and retractable earbuds. While some users have concerns about connectivity issues, a tight fit around the neck, limited range, and design flaws, the overall positive feedback suggests that this headset offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,403 reviews
  • Rated 4 out of 5 stars

    Great for First Tone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and would recommend to a friend or family member

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lousy device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons are hard to push. I will be returning this item.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks for sharing your feedback. We take our consumer feedback into consideration for research, design, and growth opportunities. I will be happy to pass along this information to our Design Team. Please feel free to reconnect with us directly should you have any other questions or concerns via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG

  • Rated 2 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great sweat proof headset but the microphone is terrible

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Could be longer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I like the Active version, they could be a bit longer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Hard for others to hear you when using these.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sounds like your under water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When im on the phone with someone they cant really hear me

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    1 1/2 years... now what? trash!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are jacked up, suppose 2 be sweat proof!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with purchase. Doesn't work well. Have to

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    People that im talking to on the phone don't hear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People that im talking to on the phone don't hear me well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear piece failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to constantly exchange my bluetooth bcuz one of the ear piece I can't hear anything. The bad part is that I purchased the protection plan but when I exchange the bluetooth for the same exact bluetooth, I have to purchase another protection plan for the new bluetooth.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NotSo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cables were not long enough for me. I like comfort.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as old products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall was not a good product. Kept disconnecting

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good reception...poor ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear piece does not stay inside ear very well..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from the older version. Love lg headphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The newest updated one works great so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 headphones I had previously bought and then exchanged work ok then sound faded out so I go back for third time to exchange them and find company that makes them have a newer improved pair that they exchanged for me. So far working great !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first blue tooth head set was by LG and it was great so I assumed this one would be too. I was so wrong! My calls chip in and out the connection is horrible! I would not use this series again even if it were free. What a waste of money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has something similar that she's been using for the past three years, and we encouraged our daughter to get these. She let me know that it was an amazing experience, so I bought mine. Haven't regretted them one bit.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were supposed to be an upgrade to my previous LG headphones and they totally were a downgrade. Buttons are hard to locate by touch. I've had less than 6 months and already am having problems turning on and off.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This is far from what we expect in regards to the performance of our headsets. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP LG

  • Rated 1 out of 5 stars

    CRAP!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy these!! They are awful! It’s it’s just to listen to music at the gym it good. For phone calls, no way! People on the other side of the call can’t hear you you will sound muffled.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I didn't return this is because I was traveling. It fires up and pairs fine, but no matter what environment I am in, I am garbled on the other end. My other Bluetooth headset works fine. Don't buy it.

    No, I would not recommend this to a friend