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Customer Ratings & Reviews

Model:
HBS-A80.ACBBBKI
SKU:
5624072
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Customer reviews

Rating 4 out of 5 stars with 1403 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the TONE Active HBS-A80 Bluetooth Headset for its exceptional sound quality, comfort during extended wear, long battery life, and retractable earbuds. While some users have concerns about connectivity issues, a tight fit around the neck, limited range, and design flaws, the overall positive feedback suggests that this headset offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,403 reviews
  • Rated 1 out of 5 stars

    Piece of garbage...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought what the Best Buy sales people recommended...piece of garbage! I could barely hear the person I was talking to and they could not hear me. Of course it was non-returnable since I couldn’t find my receipt.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP LG

  • Rated 1 out of 5 stars

    They suck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The silver 900 series are the only good lg and I bought the 200 dollar ones and they were worse the design puts the microphone right up against your neck so you're muffled talking bring back the 900 design

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    good design but small for my neck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally like to give the benefit of the doubt to every product i buy, but these bluetooth headsets were a bit tight around my neck and uncomfortable for me. so i had to return them.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We apologize this headset did not fit your needs. If you need assistance with finding products that may fit your needs better, please reach out to a specialist via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband has had their 750 model for over two years. He broke the ear bud so needed to find a new Bluetooth for him. From the get go he sounded horrible then people couldn't hear him. Returning asap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG's headphones only lasted one month before I had to return them back to the store. The headphones stopped working and you could not receive calls on it is well terrible product

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for the feedback. We have filed a complaint on your behalf, regarding the headphones, to let our R&D team know your dissatisfaction with our product. We appreciate you taking the time to let us know what is going on so we can improve. ^CP LG

  • Rated 1 out of 5 stars

    Not a good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth is by far the worst one I've ever purchased ....the volume controls are horrible and does not eliminate background noise too good going to trade in for a better upgrade

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Other party can't hear you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People are constantly complaining that they can't hear me or that I'm garbled. I have a Samsung S6 as a personal phone and iPhone6 as a work phone. The problem exist on both phones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They only last one month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the ear bugs started to crack and couldn’t hear over that side, then the other side started to fail. I feel really disappointed because they are not cheep ear bugs.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP LG

  • Rated 1 out of 5 stars

    DO NOT BUY it is A JOKE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TONE Active HBS-A80 Bluetooth Headset is AWEFUL, people could never hear me, I return it 3 different times. Do not buy it is a waste of money, time and gas to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor LG customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear plugs broke in half without me causing any physical damage and LG would not replace. These products only last about a year before they break.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic don't work good I have to put the head set up to my mouth so ppl can hear me. I have to keep reconnecting to my IPhone. This is the worst lg head set I ever had.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LG HBS750

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item twice, reception is poor. will never buy this product again. It Sucks. Brought back to store twice and went on line and purchase a different brand

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth headset ever. As a marathon runner the sweet resistance quality makes them a perfect choice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    they dont last that long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several of these and finally decided to switch devices and brands since LG gives you a major runaround when it comes to replacements.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People say my calls get really low. I'm not able to run or lay down with this on and still hold a conversation. Worse pair I've ever owned

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      That's not good, Sweetpea. Our Support Team will be happy to run through some troubleshooting for this. Head over to @LGUSSupport on Twitter or www.facebook.com/LGUSA and send a message for assistance. ^RW LG

  • Rated 1 out of 5 stars

    Short battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the road for over eight hours so I use my phone a lot. I have to charge it after 5 hours. Had to stop using it. Looking for something better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head set worked well at first, but not so well later. It did not stay connected and no could hear me and the soiling was muffled.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted less than 8 months, it kept turning off without being fully discharged. I definitely wouldn't recommend it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pair literally just fell apart. Would not purchase again. In fact if you bought me some please return them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Workout Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was specifically looking for moisture resistant headset that wouldn't bounce when I run or workout and this was a perfect match.

    I would recommend this to a friend