Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
HBS-A80.ACBBBKI
SKU:
5624072
Loading...

Customer reviews

Rating 4 out of 5 stars with 1403 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the TONE Active HBS-A80 Bluetooth Headset for its exceptional sound quality, comfort during extended wear, long battery life, and retractable earbuds. While some users have concerns about connectivity issues, a tight fit around the neck, limited range, and design flaws, the overall positive feedback suggests that this headset offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,403 reviews
  • Rated 1 out of 5 stars

    Awful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the worst headsets I’ve ever owned! The sound quality is awful and just all around a waste of money.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We apologize this headset did not meet your expectations. Thanks for sharing your feedback. We take our consumer feedback into consideration for research, design, and growth opportunities. Should you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG

  • Rated 1 out of 5 stars

    Disappointing Head Set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Head set i purchased...The mic is really low...I have raised the volume to the max. And Still People can't hear me...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG headphones suck they are not worth the money they will not even last 6 months before breaking.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to voice to text using it it doesn't seem to get the words right I shut it off and everything is okay to text

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband originally- but he needed a lighter wire-only pair, so I got this pair and I LOVE IT!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger would be worth any buck if it had 2 amp or even 1.5 amp, to at least keep the phone running while in use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is not very durable. it doesn’t last long and sound gives out. Neck band can become irritable.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP LG

  • Rated 2 out of 5 stars

    Does not work well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had other Lg Bluetooth headset before. It's nice that this one is sweatproof but it doesn't work well talking on the phone. People continue to complain that they can't hear me and it's breaking up. I had the infinite 910 and it was the same way. I retuned it to get this model. The infinum 900 worked great but needs to be sweatproof. I couldn' recommend this product to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in idea. However, most of these have sound go out in one ear less than a year into purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant hear me when I talk. Had it for less than 3 months and stop working properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headphones for work and working out. Being a plumber it's great to be able to talk hands free.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery will not charge after 2 months of use. Looking into warranty and replacement options.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport or on Facebook www.facebook.com/LGSupportUSA so we can get more info and see what we can do. ^CP LG

  • Rated 1 out of 5 stars

    Poor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't hear me talking and keeps going out haven't had these long and right side keeps going out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Volume sucks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had them a month and one side goes out and the person on the other end can not here me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read goid reviews, asked a Best Buy Associate so decided to spend the $125. Charged the battery fully before my first use. Continually broke in and out and my phone was in my shorts pocket. The cheap generic Bluetooth headphones I bought for a fraction of the cost work so much better. Returned them the next day

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disapointment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t here haft the time while talking and hang up call right back you can here fine

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP LG

  • Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a headset that would be able to handle going to the gym with and these do the job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not suggest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is garbage have owned 3 different LG headsets and this is by far garbage

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP LG

  • Rated 1 out of 5 stars

    Picks up background noises

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not worth the money you pay for it. Would not recommend if using in vehicles.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke within 45 days

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left eat stopped working within 45 days. Returned and got different brand

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP LG