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Customer Ratings & Reviews

Model:
HBS-A80.ACBBBKI
SKU:
5624072
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Customer reviews

Rating 4 out of 5 stars with 1403 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the TONE Active HBS-A80 Bluetooth Headset for its exceptional sound quality, comfort during extended wear, long battery life, and retractable earbuds. While some users have concerns about connectivity issues, a tight fit around the neck, limited range, and design flaws, the overall positive feedback suggests that this headset offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,403 reviews
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head set I️s terrible they cannot hear you when you answer a phone call

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to see this and are happy to put you in touch with our support team, Gabriel. Head on over to @LGUSSupport on Twitter or www.facebook.com/LGUSA and send a message so that we can help. ^RW LG

  • Rated 1 out of 5 stars

    Doesn’t last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked how these sounded but they only lasted a week. Had to return them

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks so much for the excellent review. Such detailed information really helps our R&D team understand our customers. We greatly appreciate the feedback and we are sorry the headset did not meet your expectations. ^CP LG

  • Rated 1 out of 5 stars

    Can't here good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People can't here me at all when I am talking and I can't here people that much

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total crap!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ~~~~~There in the garbage, didn't last, poor quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not recommend buying... can barely hear they keep losing signal

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP LG

  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and reliable brand. Would recommend for people who are active

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    broke after a few months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke after a few months of use the right earbud quit working.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP LG

  • Rated 1 out of 5 stars

    Cannot hear anything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! No one can hear what I am saying, sounds very muffled!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP LG

  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Horrible for a large guy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this latest and greatest unit and I keeps felling off my neck. Not long enough, I prefered the unit that was a little longer and you had to push the button to retract the ear buds!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not hear good and no one could hear me on the other end!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    To short almost chokes you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People can't hear me that well when I answer this device.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that. It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP LG

  • Rated 2 out of 5 stars

    Inferior Quality than Older Models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product after owning an older model for approximately 18 months. While the product is sturdy to the touch, the audio quality was very poor. I returned the item thinking i could have just recived a faulty one, but the replacement had audio quality that was just as poor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is difficult for others to hear me during a conversation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for every day use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it has retractable cords. And it charges fast

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounded like I was talking through a sock. I returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped Working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elft side stopped working around 2 weeks after buying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't like it. I like the old one that I had. i will

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook www.facebook.com/lgusa so we can get more info and see what we can do. ^CP LG

  • Rated 1 out of 5 stars

    trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is horrible. will not be able to hear good at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too small for nrck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head set too small around neck wire not long sound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad for people to hear you on the other line

    No, I would not recommend this to a friend