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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,380 reviews
  • Rated 4 out of 5 stars

    Good sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset on the whole. I had trouble pairing it with my Nexus but it worked great with my LG.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for so long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were very good at the beginning when I first bought them. Then they broke.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are okay. Sometimes the sounds goes up and down. But overall I like them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great battery last long sound is good. Use it at the gym and work and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    NOT WORTH THE MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these thinking they would be a great set of headphones bought 2 pair actually but MAN WAS I WRONG!! Let me start by saying, if you ONLY want to use them for music on your phone then they are OK, they DO SOUND great for that. They aren't as noise cancelling as they should be or at least mine weren't. To talk on the phone using them, IS SOMETHING TO BE DESIRED to say the least!! They cut out MORE then they should at any given moment, it's like trying to piece together a PART of the conversation and saying, "what?" " What?" "what?" that's all you get to say to the other person really. I WOULDN'T waste my money on a pair of these if that was the only pair left to buy. I have sense bought the Jaybird Freedom F5 In-Ear Wireless Headphones WHICH ARE 100% WORTH the money!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LG BLUETOOTH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the design and easy to answer calls , just make sure you buy the warranty because my left side went out but got it replaced

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Living up to its expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for me. I love the freedoom of not having a wire going from my ears to my side.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Attractively efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A smart looking well designed headphone, . that produces a smooth, clear sound.. It charges up quickly, which is another plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG - Tone Platinum Wireless In-Ear Behind-the-Neck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG - Tone Platinum Wireless In-Ear Behind-the-Neck Headphones are a great set of headphones..

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Except for flying which I use my Bose QC 20 I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth headphones when I don't need noise canceling for flying had the last generation both great headphones keep buying them to give as gifts to family members but they don't have a travel protection bag or anything and if pulled out of briefcase or knapsack in the wrong way will snap so for the extra $27.00 buy the 2 year no questions asked geek squad warranty protection you'll be glad you did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for a few months but then people complained about not being able to hear me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best speakers/microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the best product I have purchased it's very convenient and sufficient easy to use and portable I love using this product specially at work and when I am driving I would recommend this to anybody

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it sounds great. I like the way the ear buds retracts back into the its holding place, so it doesn't get tangled up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the silver hbs 1100

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far better than the silver hbs 1100. My old 1100 would die fast and had a short by the charge port. Lucky I got the warranty and got this model do to it being discontinued. Hands down way better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a big fan of the previous LG tone models, I couldn't wait for this product to be released. The sound quality is excellent for both calls and music and the controls are much improved over past models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love LG’s headphones. I’ve never been disappointed. I use them everyday while working. I tend to wear them out kinda quick, but that’s more on me because of the use I put them thru

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sounding pair of earbuds very loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in hopes they would be loud enough to hear over my motorcycle, they were

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my daughter who lives alone and drives to work daily. I want her to drive safe and responsible and this wireless headphones allows her to do. I purchase this item at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is by far a very high quality item. Although I am sure this product will last for many years, I did purchase the extended warranty for piece of mind. Highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this product after comparing it to others similar and fell in love. It's now part of my every day use. I use it for my iPhone then disconnect to connect it to my iPad. It's a fantastic transition.

    I would recommend this to a friend
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