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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,380 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I had the older version and it was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is great! I had the older version and I really like it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has great sound, retractable buds and is well built.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for hands free while working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to hear your phone while machines are running all around you

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Set me free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it lots. No more getting trap or having to untangle wires.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones and good battery rechargeable I like it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift for dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad he loves them and uses them all the time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great sounding earphones. Easy to use, quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    excelent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best-in-class noise canceling. Great Style. Battery lasts a lot

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geat headphone for business professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am recommend everyone should have for business professional.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Hands free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth headset....connected to Note without any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG TONE PLATINUM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my 1st LG TONE PLATINUM headphones about a year ago, but the right side was piece stopped playing, I did purchase the Best Buy warranty and they replaced them with a new set.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best products outthere,great sound and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, poor microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio sounded very good but microphone does not pick up your voice well unless you talk really loud.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Good overall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity good but sound not as good as expected. Lacks bass and doesn't seem significantly different from less expensive model already owned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality also very easy to set up and use. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Connection Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what's going on with LG, the newer the model does not guarantee improvements. The sound is very good but had connection issues. the phone could literally be in my hand three feet from the headset and it woul search for the phone. Phone connection was spotty and callers had difficulty hearing me. I have the LG 810 which still performs better than this unit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sounding earbuds. Excellent microphone. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, especially listening to music through it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluethtooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great worth the money! I use the everyday for work

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SOUND, GREAT QUALITY, GREAT PRODUCT... CAN'T GO WRONG.

    I would recommend this to a friend
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