Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $159.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,380 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    For someone who loves bluetooth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality and amazing range of connection

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Replacement pair, love them!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement pair, use them everyday and love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with great sound and quality. Easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife Loves Them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd pair I have bought. My wife loves them. This is the 2nd pair because the neck wore out from my wife putting them on and taking them off so often.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    LG Tone Platinum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the LG Tones just wish they were louder!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones the only downfall is they were not made to last for people that work construction and sweat a lot so I have to constantly swap them out.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Bluetooth drops repeatedly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the reviews warning of the problem I bought it anyway. It worked great for about a month then started dropping the blue tooth connection. I now have to turn bluetooth off then back on almost everytime I need to use it. None of my other bluetooth items have this problem. Good thing I bought the extended warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have followed the LG Wireless Headphones all the way through their models! Let me tell you these are worth every penny! The way that the headphones make driving safer and day to day tasks that you do not have to put your phone on speaker phone or hold it up to your ear is reason enough to buy these headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    good qaulity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the bluetooth but its not as loud as my old one, that i paid less money for

    No, I would not recommend this to a friend
  • Cons mentioned:
    Range, Volume

    Rated 1 out of 5 stars

    Not good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge Lg fan, I've got the best tv I've ever had because of Lg. But this thing was the most expensive out of the bunch, and the range from my tv, absolutely sucks. Volume sucks. It's best feature is the push button retraction of the earphones. Otherwise this thing sucks. Sorry Lg I'm a fan I really am. But this is a no go

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best one yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a few LG Tone headsets and this is the very best in sound and call quality. My music sounds better and it also conforms around the beck better than the previous and less expensive versions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good if they last

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed my first pair of lg tone until the right side ear bud went out so I pick up these to replace them. I hope these last long then my first pair.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort

    Rated 5 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen to your favorite tunes in complete comfort with this LG Tone Platinum headset, which features an ergonomic design for easy wear. Retractable earbuds fit snugly in your ear and hide away for...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent. Fit and finish is good. There are some sharp edges where the aluminum panels join the plastic, not sharp enough to cut but you can definitely feel them. This head phone unit hates and I emphasize hates any but of moisture. If you sweat on them in any amount the microphone will go berserk. This is a problem that I never had on my previous sets. Overall a good set

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the LG Ultra before getting this model. I like the feel of the Ultra better and the retraction of the ear buds functionality was better with the Ultra.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the hands free experience. I miss the reminder that the battery is low. The headset will run out of battery life and I'm not aware until they are dead.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Top of the Market Bluetooth Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great and works excellent most of the time. I have had a few issues with losing connectivity, but we could possibly blame that on the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They work nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice and the retractable ear buds are awesome. My only complaint is I own beats and they are so much louder they I really got spoiled with them lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. It allows hands free talk and text while driving. I am able to wear it and use the phone and work at the same time, multitasking is great. Works great for listening to music as well. I use mine every single day!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound, ear gels don't stay on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to order more ear gels because the ones that came with it would not stay on, and they came off in my ears a few times. I lost the first pair

    I would recommend this to a friend
Sponsored