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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,380 reviews
  • Rated 5 out of 5 stars

    LG Tone Platinum wireless in ear behind neck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless earphones are a must have for me! They are great for working out and for work! The freedom they give me is priceless!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Partial downgrade and partial upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the neck piece wraps a bit more around the neck. Battery life is longer. Better background noise reduction. However, the casing is a bit cheap for the price. I've owned them barely more than a month and the shell is separating at the seam. I don't care for the buttons arrangements. I think I'll go back to the previous version.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Clear and fits in early Easy to use no complaints about the product

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG blue tooth headset with retractable ear buds. This is a must have for people who need to use the phone while driving, working, just around the house. I love the ability to be hands free and not have to wear an ear piece. These also offer the ability to listen to music which will automatically pause when a call is coming in. Absolutely love this product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great the battery last long I can hear everything clear and loud.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Is pretty okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am mostly satisfied with this bluetooth headset, other than for my shoulders i believe hitting the play or phone button every now and then. If don't have broad shoulders, then they're really great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husbands first item of this type did not have good sound and easily twisted. His second item worked much better and sounded clearer. This most recent one is clear, easy to set up and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great for 1 year but those was a software update that cause it to loose microphone capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited and waited for these to go on sale. They finally did. The retractable earphones are just what I needed. The other kind pops off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the headphones so I can continue using my hands while I talk.Use at work and if I get a call when I am doing chores at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love These Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hubby loves these headphones. They seem to be the only kind he can keep up with and use. So worth the price! Used with an iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, iis very comfortable. Also very long live after charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a knockoff pair for a while, and when they went bad decided to go with a mainstream product, and this pair is an awesome purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the convenience of the headphones. I was looking for something less bulky than my beats and these fit the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use while doing things that requires you to be on the phone. You don't have to worry about holding a phone up to your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Tones. They are very clear and comfortable to wear.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great Wireless Headphones reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my Wireless Headphones reception but the volume when ringing is very low and can't be turned up. Very excellent while busy doing other things and talking on with my cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound and Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. You just have to be careful no to pull to hard on the earbuds. I love the retraction and the sound quality and the fact that their is a volume control on both the headphones and your listening device. I do get annoyed with the message about listening at high volumes, but I understand they have to cover themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so convenient. Makes me not even think about holding a phone to my ears ever. Streaming music and watching Netflix

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, Because it's not in my ear every minuet and sounds great. But some times it looses it connection to my iphone7 or it digitizes the sound, but not to often.

    I would recommend this to a friend
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