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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,380 reviews
  • Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient. No longer have to leave a Bluetooth in my ear all the time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are ok but I've already had to replace them due to they just stopped working all of the sudden. The older version of LG earbuds seem to last longer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the cheaper LG headphones before this and these don't sound any better and they supposedly have the Harman karden sound. Doesn't sound any better to me though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, beautiful, Love it all Ever one want it. Good for high way,on vacation

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    better battery but mic worse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is better, mic isn't as good as my previous LG headset and it doesn't want to connect to bluetooth unless forced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product it great! I love it. Perfect for work because there are no cords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great for now. Hopefully it will continue. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the capability to be hands free in the yard, at work and in the kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear audio and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice look, great features and easy to use and handle all the option available.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The Tone Platinum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tone Platinum sounds fairly good. I'm not an audio expert so I really couldn't notice a big difference. Good connection!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless ear piece.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst for the price.poise when talking.hang up while you talking.wanted what i had before don't sale them anymore.these or the worst, and i bought 2.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound but maybe of got a bad one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the sound but my battery never would get to low before shutting off. Seemed to only get 2/3 battery before it would turn off without the low battery warning

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well and get the job done. They work very well as a hand free device. The sound quality is great as well. I would definitely purchase these again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always thought the neck bands were kind of nerdy, but they are so handy. Nice to have the wireless and not have to worry about losing them when not listening. Sound is good with my LGG4 and no problems with connectivity. Interested in trying with the G5.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After wearing these for about a week i could not get customed to them. They fit around my neck but move around alot compared to the lg sport tones. I find that the retracter button is annoying and hard to find and I'd prefer the pull to retract method on the sport models. They do look nice but i ended up returning them and continued to use my sport lg tones. For some reason the BT distance is not so great as well...i have better bt distance with my 2 year old lg tone pros

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad, who is a truck driver and this is very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice lightweight and good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for riding the motorcycle or while mowing lawns all day.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially had difficulty getting connected with multiple devices. But now, everything works fine. These are great for a commuter who needs to be untethered while on the go. A bit pricey though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't talk on the phone without them. Got so used to them. Convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great earphones easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great earphone to use with any brand of phone or wireless device

    I would recommend this to a friend
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